News and Analysis
Karla Jo Helms Preps MULO Brands for the Impact of Tariffs
Karla Jo Helms runs an agency — JOTO PR Disruptors — that describes itself as “the anti-PR agency.” What does that actually mean? They focus on facts and pragmatic guidance rather than just media hype. To that end, Helms advises brands that may be wondering how to best prepare for U.S. trade tariffs. What should […]
Uniting Marketing and Tech Teams to Unlock AI Success
The majority of marketing and tech teams have historically been siloed within organizations, with each focusing on their own goals and paths for execution. Now, as the adoption of AI to enhance customer experiences and drive greater results takes off, that separation is no longer sustainable. In fact, according to McKinsey, nearly 65% of marketers […]
C-Store – Stop…Charge…Drink…Earn…Repeat
What’s new at the C-store (convenience store)? The lowly truck stop is now tech-powered, innovative, and a model for other MULO (multi-location) brands to learn from. Among the seven big trends we’ll see along the road at at the corner store in the months ahead are: EV chargers. Forecasters believe these necessary roadside amenities will […]
Commentary
Industry Changes Ahead for Marketers: Cookie Deprecation, Dirty Data, and AI
With 2024 here, marketers need to prepare for a few big industry changes. The deprecation of third-party cookies and the death of the traditional customer journey will greatly impact marketing strategies, transforming how businesses engage with their customers. Marketers also must tackle the elephant in the room: dirty data. Accurate, unified data is the vital […]
Breaking Boundaries: Microsoft’s App Store and the Epic vs. Google Ripple Effect
It has been an earth-shattering few weeks in the app ecosystem. First, in a groundbreaking move that has sent shockwaves through the tech industry, Microsoft has announced its plans to launch an app store within the Apple App Store – a move that holds significant implications for app developers, especially those in the gaming industry. […]
Third-party Cookies, The Future is Here
The future is here. As the clock strikes midnight on December 31, 2023, another clock gets set into motion: the beginning of the end of third-party cookies. Google’s long-debated cookie depreciation will begin in January incrementally and support for them will be gone by the end of the year. While anyone tracking this environment has seen […]
Latest Posts
EVs, Gas, and Targeted Marketing: The Future of Car Dealerships, According to Stirista
Car dealerships, like many MULO (multi-location) businesses, are evolving. You can now buy used cars online, some dealerships are opening showrooms in shopping centers (rather than on traditional lots), and consumers are shopping around for the best deals nationwide. About 18K car dealerships exist in the U.S. today, but how consumers shop at them (and […]
Klaviyo Integration: Leveraging Pinterest for Enhanced Social Commerce
Social commerce is growing rapidly, with US retail social-commerce sales projected to hit $80 billion, representing 5% of total US e-commerce by 2025. To stay competitive, brands must offer personalized experiences across various social media platforms. To better support this direction, Klaviyo has expanded its ecosystem of over 350 integrations with the addition of Pinterest. […]
The People Have Spoken: BrightLocal Reveals Review Ratings
When consumers search their small screens to decide where to shop, eat, buy groceries, or exercise, they often consult reviews. In fact, poor scores may send someone off to your competitors’ brands—never to return. We all know that UGC (user-generated content) and consumer reviews play a big role in decision-making today. The annual consumer review […]
Surveys 2.0: Chatmeter’s AI-Driven Solution for Enhanced Customer Insights
Chatmeter has announced the release of Surveys 2.0, a new solution from its Pulse Ai: Signals platform. This AI-driven tool offers multi-location brands a 360° view of customer insights by continuously analyzing survey data, reviews, and social data in real-time. This looks to be the first time such comprehensive, real-time analysis has been available in […]
The Billboard Now Big Screens: OOH Trends from Kevin Bartanian
We know that many consumers today use their small screens (i.e., phones and tablets) to organize their lives, find the things and experiences they need, communicate with friends, family, and colleagues, and watch countless hours of strangers and animals doing bizarre and sometimes comical/inspirational things. Marketers from MULO (multi-location) brands use those screens to push […]
Can Target’s Private Label Products Help Them Compete? Three Brand Experts Weigh In
Target launched its first private label brand in 1984 with the launch of the Honors clothing line. These product lines are now called “owned brands” by the MULO (multi-location) retail giant, which now has nearly 50 owned brands, some of which they have begun to sell to other retailers, making Target a wholesaler and shopping […]
Going for Retail Gold: How the Olympics Impacts MULO Retail & Food
We recently wrote about “momentjacking” and how MULO (multi-location) brands take full advantage of events — big and small — to boost sales and consumer engagement. BTW, “the bon moment” in French means “the right time.” So, why is the Summer Olympics the bon moment for MULO brands? 15 “global partners” have signed on to the Paris […]
Tinuiti Q2 Ad Report Sees Spike in AI-Powered Digital Campaigns
So how did the digital ad economy perform in Q2? Tinuiti explains it all for us in its Digital Ads Benchmark Report, released July 24, which looks at quarterly trends across Google, Meta, Amazon and other dominant platforms. First off, AI-powered digital campaigns drove spending up for the likes of Meta Advantage + and Google Performance […]
Streets Ahead: TikTok Adds Yelp-Like Features, AI Overviews
In this week’s Streets Ahead update we learn about TikTok adding Yelp-like features and Google’s updates to AI Overviews. TikTok Adds Yelp-Like Features The News TikTok is adding features similar to Yelp, categorizing location-specific videos into segments such as food and drink, hotels, and shopping. This update aims to improve user experience by making it […]
Google’s Privacy Shift: Balancing User Privacy, Ad Utility, and Industry Concerns
A recent Google approach for the Privacy Sandbox moves away from deprecating third-party cookies. Instead, it introduces a new experience in Chrome where users can make informed choices about their privacy settings across their web browsing, with the flexibility to adjust these choices. This change aims to give users more control over their privacy while […]
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
How To Explain AI Search Visibility to Agency Clients