News and Analysis

Brand Advertisers Say CTV Likely to Overtake Mobile

According to a new report on connected TV trends by AppsFlyer, 98% of brands believe CTV advertising has the potential to be bigger than mobile, but just 64% of businesses are currently running direct response campaigns on CTV.

Study: Multi-Location Businesses Underestimate Power of Local Digital Strategy

Marketing technology has changed the way consumers find, choose, and return to businesses. While the majority of multi-location businesses have successfully implemented broad strategies to be discovered by consumers, research shows many are failing to fully leverage the latest tools for local discovery, engagement, and conversion.

AnyRoad Enables Brands to Close First-Party Data Gap

AnyRoad’s new solution, which debuted last month, enables brands to collect first-party data and feedback from every guest that attends an experiential activation or event — not just the primary reservation holder.

Commentary

Location Weekly: Reveal Mobile Raises Fresh Funding

In this episode of Location Weekly, the Location-Based Marketing Association hosts two new guests: Denise McKenzie, director of the Benchmark Initiative at Geovation, and Walter Geer III, SVP, Group Creative Director, at TBWA/WorldHealth.

The team also covers Reveal Mobile being awarded a patent and raising fresh funding as well as EQ Works partnering with Opta Information to use location data for the insurance industry.

Can Local Commerce and Tech Work From Home?

I’ve worked from a home office since 2002. Forced into it — and initially opposed due to unfamiliarity — I didn’t like the isolation. But after acclimating, I became more productive, happier, and healthier than in any previous office job. Now, 18 years later, I may never go back.

One question is if that same realization will sink into corporate ranks now forced to #WFH. Could adjusting to working from home be a silver lining for some industries? In being forced to try new ways of doing business, could we discover habits that work better than older conventions? How might this principle play out in local businesses?

Adapting to Covid-19 Using Location Data

My personal experience getting sick during the pandemic also got me thinking about how easy it is to spread the virus just by moving around and how important it is to abide by government guidance to stay at home or at least limit your movements. As someone who works in the location data industry, I have an appreciation for the mass movement of people, and staying at home and limiting contact with other people is the right thing to do right now.

I also had the chance to think about how location data could be used to help hospitals, governments, and businesses combat the spread of the virus. 

Latest Posts

How Brands Are Using AR to Generate Buzz, Promote Loyalty

The push into AR can be seen as a way for brand retailers to differentiate themselves from Amazon, bringing the in-store experience into the online world. It’s also a way for retailers to jumpstart word-of-mouth marketing, with the hope that using innovative technologies is new ways will have a viral effect and get people talking.

DoorDash Will Put an End to Old-School Delivery—And Smaller Rivals

What does the big money for DoorDash mean for the crowded on-demand delivery space? The market is growing as a whole, but there isn’t all that much growth share to go around. DoorDash CEO and founder Tony Xu has said as much.  “If you look at where the U.S. is, there’s two players gaining share. It’s DoorDash and Uber. And DoorDash is growing 65% faster,” Xu said in a conversation with Recode editor-at-large and co-founder Kara Swisher earlier this year.

LBMA Vidcast: Coachella and Amazon Lockers, DoorDash Raises $500M

On this week’s Location-Based Marketing Association podcast: Coachella + Amazon Lockers, Colruyt uses Google Assistant, DoorDash raises $500M, Kroger launches mobile pay app, Crate & Barrel + Handy. Special co-host: Carsten Szameitat.

Alexa Has the Confidence of SMB Marketers. Should It?

Forty-eight percent of marketers surveyed by Uberall said they trust the e-commerce giant over its competition when it comes to marketing applications of voice technology in these early days of the medium. Google Assistant had the vote of 29% of the market, with Apple’s Siri scoring a surprisingly high 17% given the widespread consensus that voice is really a two-way race at the moment.

Adjust Leverages AI to Neutralize Ad Fraud

Advertisers and brands are expected to lose an estimated $50 billion as a result of ad fraud by 2025, with one of the most problematic types of ad fraud involving bots designed to mimic human behaviors. Using bots, fraudsters can imitate clicks and engagement KPIs on ad campaigns, wreaking havoc for mobile ad vendors and the advertisers that work with them. So what’s the solution? Firms like Unbotify are pioneering a new approach to bot detection and digital fraud prevention using artificial intelligence and machine learning. Unbotify’s solution analyzes human behavior patterns within websites’ and mobile apps’ user flows in order to differentiate between bots and humans.

Data Science as a Solution: conDati Opens Doors for Digital Retailers

The pitch is that today’s marketers with omnichannel inspirations need a machine learning-driven platform that will not only assess the success of campaigns across several media but also point them toward paths for future success. That’s an expensive technical infrastructure to create in-house, and conDati’s betting its solution is worth the spend.

Heard on the Street, Episode 20: Local Reviews Tactics from a Travel Giant

Even in a hyper technology-driven world, one of the most influential forms of local marketing remains word of mouth. But of course that universal principle has taken on new digital formats, including social influence and good-old local business reviews. Reviews optimization is the name of today’s game. We spoke to TripAdvisor Restaurant Division Lead Mark Goloboy on the latest episode of Street Fight’s Heard on the Street podcast to find out how his company is innovating in reputation and identify best practices for businesses.

How Mobile and OOH Can Defy a Dip in Traffic to Coffee Shops During the Otherwise Hot Winter Season

With AAA reporting that 91% of the 112.5 million people in the US who travel during the holiday season take a road trip during that time span, it’s intuitive to dovetail mobile creative with digital out-of-home creative, targeting all these travelers who are undoubtedly moving about the country … and outside their usual stop-for-coffee routines. Below are some strategies to bear in mind when trying to reel in the customer at year’s end.

Want to Know How Long the Wait For that Hot New Restaurant Is? There’s a Google Integration for That

Building on the Reserve with Google offerings that have made the tech giant’s SERPs the new homepage of local businesses, Google seems to be adding a feature that allows people searching for local restaurants to sign up for a waitlist. Busy folks with a penchant for busy eateries rejoice. 

How 5 Retail Brands Are Maximizing the Power of User-Generated Content

Photos and videos that shoppers post on social media convey sentiment about brands, giving fellow consumers—and brands themselves—an uncensored look at how people really feel about their products and services. How brands harness this feedback is evolving, as brand marketers find new ways to glean insights from the unstructured consumer feedback being posted on social media and elsewhere online. Here are five examples of brands that are engaging shoppers across social channels and taking full advantage of the content that customers post on their own online accounts.