News and Analysis

How DCO Is Enriching Multi-Location Marketing

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Some multi-location and franchise marketers are looking to dynamic creative optimization, or DCO, to expand their localized digital marketing capabilities. Tommaso Vaccarella, GM, Connected-Stories, connected with Street Fight to explain how DCO and multi-location are coming together. 

New Hires at Goodway Group, Mirriad, and LiveIntent

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The Street Fight new hires roundup features movers and shakers in adtech, martech, e-commerce, localized marketing, location intelligence, and more. This month’s roundup features new hires at Goodway Group, Mirriad, and LiveIntent.

Brand Advertisers Say CTV Likely to Overtake Mobile

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According to a new report on connected TV trends by AppsFlyer, 98% of brands believe CTV advertising has the potential to be bigger than mobile, but just 64% of businesses are currently running direct response campaigns on CTV.

Commentary

Contact Center Should Be the Marketing Engine

Hyperlocal Device Targeting Should Be Part of Your Advertising Strategy

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True hyperlocal advertising revolves around mobile location data. The intersection among time, place, device, and creative is the sweet spot that we’re aiming for here. By harnessing mobile location data, digital marketers can employ smarter audience targeting, deliver more timely and relevant ad messaging, generate more foot traffic, and measure the offline results of online marketing efforts. 

If you’re looking to add location-based advertising to your digital marketing mix, here are some effective tactics that can help you boost in-store visits.

Can a Pandemic Inflect Local Commerce Tech? Part II

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What about the tech adoption accelerants happening on the supply side? Tech giants who provide marketing and operational tools for local businesses have been in hyperdrive over the past few months to roll out new Covid-era features.

Here are three areas where we’re seeing the most activity … and where we could correspondingly see the most local business evolution.

The Essential Data Requirements for Successful Developers

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Leading brands and local businesses alike rely on innovative business and consumer data to market their products, sell directly, and advertise through multiple channels, including social media, display, email, and direct mail.

Tech companies rely heavily on data to support search and navigation, location analytics, risk assessments, and more.

While use cases might be different, here’s what all companies and their product developers should look for when evaluating the data that will fuel their solutions.

Latest Posts

Chatmeter Scores New Funding Amid Hiring Spree

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Local brand management platform Chatmeter announced a new investment by Providence Strategic Growth aimed at helping the company increase its ambitions further after hiring 25 employees over the course of six months. The terms of the deal were not disclosed.

What’s a Cloud Kitchen? Amazon’s Next Move to Revolutionize a Major Shopping Sector

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Jeff Bezos likes to say, “Your margin is my opportunity.” Like with Whole Foods and grocery, Amazon moves into new verticals and applies its logistics-first approach to carve out margins, then undercut competitors. It is even getting into shipping, in a move to own its delivery infrastructure.

The next local conquest could be restaurants. For Amazon, it’s not just about serving food, but doing so in a way that aligns with its forte: delivering things to your home. The biggest clues and synergies lie in its established delivery and logistics playbook as well as its recent $575 million investment in Deliveroo.

Enter the cloud kitchen.

Embracing Hyperlocal Creative at Scale

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The challenge of authentic content is doing it at scale, in a way that is brand safe, across all markets. While creating custom content could seem like a feasible task for international companies with endless resources at their fingertips, even legacy brands all too often struggle with personalized, custom, local content at scale. It’s equally as challenging for local businesses like franchises, small agencies, and Mom-and-Pop shops who are charged with many business tasks outside of content creation. One of the pivotal concerns in digital marketing as it applies to content and content creation is having an efficient process to scale content production. 

So, how can franchises, local businesses, and brands scale their creative marketing content to better reach local markets?

Report: DTC Brands Outperform Traditional Retail, Win Over Gen-Z

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As the millennial generation settles down and moves into its 30s, retailers are looking at a new group of consumers as the most coveted demographic. Generation Z—born between 1994 and 2002—is forming its own identity and seeking out different shopping experiences than its older counterparts.

A new report, released by the location intelligence platform Ubimo, finds that Generation Z shows a surprising preference for physical stores, although members of this group aren’t interested in shopping so much as experiencing new products in-store.

How Long Will Google’s “Calculative PR” Playbook Work in Local Search?

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Mihm: The engineering mindset that millions of spammy listings in a corpus of hundreds of millions of legitimate listings worldwide, or a (hundred million?) spam reviews in a corpus of billions of legitimate reviews worldwide, are simply “edge cases” that are beneath Google to prioritize reflects a profound lack of empathy for how their technology impacts fellow human beings — both consumers and especially small business owners and their employees.

Blumenthal: Absolutely agree. And a related problem is that they see customer service in the same context: as an engineering/cost-benefit problem to solve, not as a way to improve their product. As such they see the last 5, 10 or 15% errors in their big data solutions as just a cost of doing business that they have no responsibility to solve. 

How Targeting Fuels Audience Activation and Satisfaction

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Consumers benefit from targeting. When there are clear rules and guardrails in place for tracking and targeting, shoppers enjoy a more relevant online experience and a panoply of ad-funded digital services.

Traditional ads still have a place in the marketing mix, of course. But the future of marketing is digital. Online ad spend is expected to surpass traditional ad spend (likely for good) this year. How is it that targeting, while respecting privacy, makes the consumer internet better?

Heard on the Street, Episode 29: Push Notifications and Tech History, with Airship’s Mike Stone

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Airship has been innovating around push notifications for more than a decade, a lifetime in internet years. Airship SVP of Marketing Mike Stone, the latest guest on Street Fight’s Heard on the Street podcast, broke down the company’s approach to the mobile marketing business.

“There are two dimensions. One is the proliferation of devices and the channels that are attached to them, but there’s also that much more difficult thing of what consumers are willing to do,” said Stone. “The devices are one thing, but it’s also, once they’re there, where’s that line of creepy versus helpful.”

LBMA Vidcast: Walmart and WhatsApp, Gucci Tries Out AR

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On this week’s Location-Based Marketing Association podcast: Walmart Mexico accepts WhatsApp orders, Nex raises £2M for lunch discovery, Gucci lets try on shoes in AR, 7Eleven delivers to beaches & parks, Reveal Mobile launches foot traffic attribution, Trax acquires Shopkick.

Cutting-Edge Cannabis Trends in an Industry That Just Keeps Growing

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I make it a priority to stay on top of the ever-changing trends of the cannabis industry. A plant that is no longer being grown roadside and smoked out of fruit bongs (unless you’re into that), the 2019 version of cannabis can seem a little intimidating to the average (Mary) Jane. Below are the top trends that I’ve noticed are gaining popularity with cannabis users.

Transparency and Brand Purpose Dominated Cannes

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The big topic of the week was industry change, driven largely by transparency. Agencies are evaluating opportunities and challenges to their business model as buyers demand more oversight of media, fees, and attribution. Increasing interest in ad tech in-housing has also stoked soul-searching.

Every brand also talked about reflecting an authentic, real world in its marketing—from the people in front of and behind the cameras, to creative and targeting strategies. The campaigns that seemed the most likely to succeed were all “purpose-centric,” with the brand rallying around a specific and common cause.