News and Analysis
Universal Ads, Backed by Comcast, Launches AI-Powered Video Generator
Universal Ads, a Comcast-owned advertising platform designed to make television as easy to buy as social media, has launched a new AI-powered video generator that lets advertisers produce broadcast-ready commercials in minutes. The move underscores Comcast’s broader strategy to invest in and modernize the adtech stack, making premium TV advertising accessible to businesses of all […]
This Hummingbird is Soaring! A Chat With Emily Steele
Influencers, influencers, creators, creators everywhere! “Where is the ROI and long-term benefit?” C-level executives are asking. Founder Emily Steele, is helping to answer that question and will take the stage at Street Fight LIVE 2025 to share the fast-paced success of her business and talk about how the creator economy is evolving, with an emphasis on […]
What’s Next at Yext? A Preview With Brooke Henderson
AI-powered search is clearly one of the hot topics today for both MULO (multi-location) brands, as well as single-location operators. Who better to prepare you for the massive changes that lie ahead than Brooke Henderson, VP of U.S. Strategic Partnerships at YEXT, a company that has led the industry in helping brands get “found” and […]
Commentary
Commerce Insights Fuel Brand Loyalty Through Integrated Marketing
Digital-first consumers are constantly exposed to shopping opportunities, from social media to the open web. While this presents marketers with an opportunity, it also poses a challenge: how can brands reach consumers at the right touchpoints in a way that resonates? The key is leveraging commerce insights. By tapping into first-party, intent and transaction data, […]
Streets Ahead: Cheeg Sues Google, Terakeet & AI Overviews
In this week’s Streets Ahead update, SOCi discusses the first major lawsuit against Google’s AI Overviews as well as the Terakeet study highlighting the positive impact of AI Overviews on website traffic. Chegg Sues Google Over AI Overviews, Claims Major Revenue Loss The News Chegg, a well-known education technology company specializing in study resources and […]
A Guide to Scaling Social Media Management for Agencies
As your marketing agency grows, effectively scaling your social media management processes becomes crucial. However, scaling isn’t just about adding more clients—it’s about doing so efficiently while maintaining high-quality service. The key to achieving this? Integrating the right software solutions to streamline workflows, automate tasks, and optimize client management. This guide explores how leveraging technology […]
Latest Posts
LG Ad Solutions Expands with Amazon Publisher Direct Integration
LG Ad Solutions, a global leader in connected TV (CTV) and cross-screen advertising, recently announced a strategic integration with Amazon Publisher Services (APS), further enhancing access to premium inventory on LG Channels — LG’s free, ad-supported streaming service available on all LG Smart TVs. This collaboration makes LG Channels inventory available via Amazon Publisher Direct […]
MULO Brands With Soul: KINDR
This month, our “brand with soul” is not a MULO brand at all. It’s KindR, an organization committed to making workplaces kinder, which attracts the best talent and ensures retention and growth. The war for talent at MULO (multi-location) restaurant, retail, and service brands does not have to be a bloody battle. In fact, by […]
The MULO Dozen: March in Review
As we closed out March and the first quarter of 2025, here’s what CEOs were searching for: Although these vast critical issues are top-of-mind for business leaders, March as well as the first three months of the year were filled with strategies and decisions in the MULO (multi-location) ecosystem. AI, tariffs, and hiring freezes are […]
The Robot is Carrying Your Pizza: Timothy Tanksley Predicts the Future of MULO Serving
One of the biggest challenges bars and restaurants face today is finding skilled labor. Add to that the cost of overserving expensive cocktail ingredients (both in terms of product expense and product quality). Timothy Tanksley is the Director of Marketing at Richtech Robotics. At the Bar & Restaurant Expo, one of the company’s robots served us a […]
Scott Sutton Advises Advertisers on How to Avoid “Mis-Targeting”
Mis-targeting can not only waste ad dollars but can also damage brands reputations. Consumers like personalization provided the information being used is relevant to them. A new report shows that digital ads fail to meet their target promises. One study reported that “when brands run digital ads aimed at parents…67% don’t even have children” and […]
Report: Consumers Have Mixed Feelings on Spending
When it comes to spring spending in 2025, consumers plan to keep the home fires burning, as the British sang during World War I. In 21st century America, however, nothing spells patriotism like consumerism. Although consumer confidence has been taking a dive this year, falling to a 12-year low in March. With inflation persistent and […]
Skai Says “Yes!” Celeste Has the Answers for Commerce Media
U.S. ad spending on commerce media will surpass $100B by 2028. What is commerce media? Marketers use data from consumer purchases and browsing habits to improve targeting, personalization, and overall campaign effectiveness. After all, if someone is looking for baby clothes, they may also shop for diapers, cribs, and bottles. Leveraging behaviors to boost same-category […]
Setting the Record Straight on Curation
Curation is dominating conversations in the advertising world right now, and while it is not an entirely new concept, it still comes with misperceptions and confusion. Our industry’s desire to succinctly define curation, assign responsibility for it, and spell out guidelines and best practices is understandable—yet also challenging. But curation is more than a buzzword […]
This Brand Won’t Get Stale!
What brand? Cracker Barrel, of course! Any MULO (multi-location) brand can all get a bit soggy or rancid with time. However, savvy brands must get ahead of the aging process and bring in fresh talent to keep their traffic and revenue appealing. Cracker Barrel, which was founded in 1969, is leaning into that trend and […]
Streets Ahead: Google Business Profile Reverifications and Meta Chatbots
In this week’s Streets Ahead update, SOCi discuss the issues regarding Google reverifications and explores Meta’s roll out of AI Chatbot features. Google Business Profile Reverifications The News In early March, the SEO community noticed a significant increase in locations requiring reverification on Google Business Profile, prompting many to temporarily halt updates. Last week, Google […]
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