News and Analysis
MULO Brands With Soul: KINDR
This month, our “brand with soul” is not a MULO brand at all. It’s KindR, an organization committed to making workplaces kinder, which attracts the best talent and ensures retention and growth. The war for talent at MULO (multi-location) restaurant, retail, and service brands does not have to be a bloody battle. In fact, by […]
The MULO Dozen: March in Review
As we closed out March and the first quarter of 2025, here’s what CEOs were searching for: Although these vast critical issues are top-of-mind for business leaders, March as well as the first three months of the year were filled with strategies and decisions in the MULO (multi-location) ecosystem. AI, tariffs, and hiring freezes are […]
The Robot is Carrying Your Pizza: Timothy Tanksley Predicts the Future of MULO Serving
One of the biggest challenges bars and restaurants face today is finding skilled labor. Add to that the cost of overserving expensive cocktail ingredients (both in terms of product expense and product quality). Timothy Tanksley is the Director of Marketing at Richtech Robotics. At the Bar & Restaurant Expo, one of the company’s robots served us a […]
Commentary
Streets Ahead: AI Overviews and Organic Search, Google Core Update Concludes
In this week’s Streets Ahead update, SOCi looks at recent changes in AI Overviews as well as the conclusion of Google’s August Core Update. AI Overviews Now Better Reflecting Google Organic Search Results The News Recent research by Mark Traphagen and seoClarity shows that AI Overviews (AIOs) are now closely mirroring Google’s organic search results. After […]
Streets Ahead: FTC Reviews Ruling and Google Core Update
In this week’s Streets Ahead update, SOCi looks at the FTC’s new ruling on reviews and the Google august core update. FTC Launches New Rule to Combat Misleading Reviews and Ratings The News Fake reviews have been a longstanding issue in the digital marketplace, misleading consumers and harming reputable businesses. In response, after over a […]
Latest Posts
Holidays 2024 Installment 7: Christena Garduno Predicts the Spending Future
Christena Garduno is the CEO of Media Culture, a performance marketing agency. As we continue our Holiday Shopping 2024 trends predictions, she offers her perspectives on what and where people will experience retail gift shopping this year. What is your #1 prediction for the holiday shopping season? “Experiential retail will play an even greater role […]
Give the People What They Crave! Gregg Majewski Adds Brand to Portfolio
Gregg Majewski was one of the highlight speakers at Street Fight LIVE 2024. This week, he made the news with Craveworthy Brands’ acquisition of Fresh Brothers Pizza, a MULO (multi-location) company with 22 locations. Craveworthy is currently the parent company of: BD’s Mongolian Grill Dirty Dough Flat Top Grill Genghis Grill Krafted Burger Bar + […]
Report: Advertisers Must Include Mobile Games in the Media Mix
It looks like the mobile channel is undervalued or at least under-utilized in advertising. Who knew? More specifically, the mobile gaming audience is being overlooked. According to a report by Digital Turbine called, “The Game-Changing Shift Report Series: CPG Edition. Why Brands Need to Consider Mobile Games in Their Media Mix,” ad campaigns miss up […]
Streets Ahead: Bluesky Soars and Google Expands
In this week’s Streets Ahead update, SOCi discusses the mass exodus from X to Bluesky and Google expanding its “Nearby Offers and Events” feature. Bluesky Usage Soars Amid Exodus from X The News In the aftermath of the 2024 U.S. presidential election, Bluesky, a two-year-old decentralized social media platform, has seen a dramatic rise in user […]
Holidays 2024 Installment 6: Christy Parrish Predicts the Spending Future
Christy Parrish is the Senior Director of Client Partnerships at Cordial, shares her 2024 Holiday Shopping Predictions in Street Fight’s exclusive interview. With a focus on customer behavior and channel preferences, Parrish delivers unique insights for retailers navigating the season What is your #1 shopping prediction for this holiday season? In her Holiday Shopping Predictions […]
How AI Can Help Multi-Location Restaurants Prevent Another Health Crisis
What if restaurants could spot a health crisis before it spreads? With the help of AI, they just might. McDonald’s burger patties may not have been the culprit of its recent E. coli outbreak, which the company quickly traced back to slivered onions, but customers temporarily took a step back from the quick-serve restaurant’s top […]
Who Won the “Near Me Scavenger Hunt?” (and What it Revealed)
During the lunch break at Street Fight LIVE, our guests hit the virtual streets to put themselves in their customers’ minds (and small screens) and find targeted businesses “near me”. The scavenger hunt, which LT sponsored, worked like this: We gave everyone five categories of products and services and instructed them to use their phones […]
StreetFight Live: All Content Creators are Not Created Equal!
Next in our series about the highlights of Street Fight LIVE is an overview of the UGC (User Generated Content) panel. Moderator Steph Hadas of 5WPR spoke before the session about the definition of public relations today and touched on how the lines have blurred between earned and paid media. MULO (multi-location) brands have discovered […]
Holidays 2024 Installment 5: Elizabeth Lafontaine Predicts the Spending Future
Elizabeth Lafontaine, Director of Research at Placer.ai, is joining the virtual panel of MULO (multi-location) experts who are discussing consumer shopping behavior and marketing trends for this holiday season. Please contact me if you have predictions for this holiday season or 2025! What is your #1 prediction for holiday shopping season? “One prediction for the […]
What the Rise of AI Shopping Means for the Future of Marketing Strategy