News and Analysis
95% of Your Customers Do This with AI and Humans, According to SOCi
“AI Suggests, Humans Decide!” That’s the bold statement that emerged from the SOCi 2025 Consumer Behavior Index (CBI). The company warns Brands to “embrace” human validation or get left behind. The study validated the importance of TikTok, Instagram, and real human experiences to determine spending choices. Although 19% of consumers are using AI tools themselves […]
Perion Acquires AI Platform Greenbids
When Perion Network Ltd., wanted to take the next step in expanding its offering and fueling potential growth, it decided to acquire Greenbids, an AI platform that can optimize campaigns at scale inside walled gardens such as YouTube, Facebook and Instagram, and leading DSPs such as Google DV360 and The Trade Desk. The transaction terms […]
Commentary
Know Your Client’s Target Audience
Maximizing the impact of your communications — whether in marketing, public relations, or any other approach used to share a brand story — requires paying close attention to context. Without considering context, brands risk coming across as irrelevant or untrustworthy, even when they have a solid solution to a consumer problem. When context is properly […]
The Future Role of Agencies: Redefining Success with AI, Software, and Automation
The agency landscape is undergoing a seismic shift, driven by the growing reliance on AI, automated software, and modular technology stacks. Traditional models—built on labor-intensive execution and service-heavy financial structures—are rapidly evolving as agencies step into roles that blend technology, strategy, and consulting. This evolution represents an opportunity for agencies to lead with innovation, leveraging […]
Latest Posts
Let’s Get Phygital in 2025
Phygital is hardly a new word. The term was first coined in 2007 by Chris Weil, former chairman and CEO of Momentum Worldwide. Like many concepts, many marketing professionals take credit for coming up with the term, but ownership doesn’t matter here. What’s meaningful is that the term is having a huge resurgence — almost […]
Kevel and Vantage Partner to Scale Retail Media
Kevel, the leading provider of API-based ad-serving technology, announced it had partnered with Vantage, the Orchestration Layer for Retail Media™, to streamline operations and empower retailers to create high-performing media networks. Kevel is known for its highly customizable ad-serving technology, which allows retailers to build and manage bespoke retail media networks powered by first-party data. […]
The Fastest-Growing Gyms Rely on Customer Intelligence to Win
The beginning of the year is a big moment for gyms, with some reporting more than a quarter of their annual signups in January alone. But keeping those customers is a different story. With the FTC’s new click-to-cancel rule making it easier than ever to cancel gym memberships, gyms must rely on deep customer intelligence […]
Retail Media Predictions from Drew Cashmore: Farewell to Complexity!
The only phrase you may have heard as much as “AI” this year is “retail media.” MULO (multi-location) brands and online advertisers are rapidly realizing that marketing to consumers in-store is a great way to capture share of wallet. In addition, brands are launching their own retail networks and generating revenue by making that space […]
Marketing Facts & Predictions for the Big Game
We still don’t know who will play in the Super Bowl on February 9th, but we already know some major advertisers taking the field. As usual, it’s an eclectic mix of CPG brands, tech companies, and service businesses, with a tiny team of MULO (multi-location) brands thrown in. And, even if brands don’t spend the […]
2025 Marketing: Trends That Will Redefine Success
As 2025 begins, rapid advancements in AI and evolving consumer expectations are reshaping marketing. Gartner predicts that 30% of outbound email messages from large organizations will soon be synthetically generated. For marketers, the challenge lies in embracing these changes while keeping the customer at the center. Here are some of the trends I believe will […]
Continuously Adapting as Your Target Audience Evolves
PR professionals establish their clients’ campaigns on proven strategies, but they also adapt those strategies as campaigns unfold to make sure they are performing optimally. One factor that can significantly impact how they adapt strategies is the evolution of the client’s perfect target audience. Identifying the perfect target audience is one of the earliest steps […]
Beyond Likes: Win Hearts with Emotional Marketing