News and Analysis
Are Discount Stores and Outlet Malls Still Relevant?
Long before Amazon, consumers would make excursions to factory outlet malls and wander the aisles of stores like Loehmann’s, seeking the ultimate bargain. Bargain shopping remains a great American pastime, and thrifting and upscale second-hand stores have joined the mix, alongside big-box, high-volume membership stores like Costco. Among the MULO (multi-location) discount store brands today […]
Pop-up Retail Abounds
We already know that the “big box” store model has its challenges these days. And micro store footprints have become a widespread alternative to high rents and excess inventory. Even Ikea is getting into the mini-store game. But this summer, another retail format is trending. The pop-up (like a food truck for shopping) is everywhere. Big […]
The Adult Arcade: Two Trends Converging
We’ve covered the rise of eatertainment. Multi-location (MULO) brands have discovered that incorporating entertainment, sports challenges (sportainment), and activities into their converging retail and restaurant models enables them to appeal to a vast and growing segment of the market. Add to that model the newstalgia trend (a mash-up of new and nostalgia). Brands are combining […]
Commentary
Streets Ahead: TikTok Past the Ban, Global AI Adoption
In this week’s Streets Ahead update, SOCi discusses the current status of TikTok and global AI adoption trends TikTok Past the Ban The News TikTok went offline for U.S. users on the evening of Saturday, January 18, shortly before a 2024 law’s deadline took effect on Sunday. Sixteen hours later, on the morning of January […]
Global Brands, Local Strategies: How Retail Media is Catering to Diverse Markets
As performance media and retail media converge, advertisers stand at a pivotal juncture to redefine consumer engagement within an increasingly complex shopping ecosystem. This convergence underscores the critical balance between maintaining a global brand identity and achieving regional relevance, highlighting the necessity for strategic collaboration between local and global teams. Breaking Down Silos: Redefining a […]
The Fastest-Growing Gyms Rely on Customer Intelligence to Win
The beginning of the year is a big moment for gyms, with some reporting more than a quarter of their annual signups in January alone. But keeping those customers is a different story. With the FTC’s new click-to-cancel rule making it easier than ever to cancel gym memberships, gyms must rely on deep customer intelligence […]
Latest Posts
Going Local with Paige Sawin of Sparkcatcher Media
Paige Sawin, President of Sparkcatcher Media, won our virtual scavenger hunt at Street Fight LIVE 2024. She knows the local search space intimately and works with brands to ensure that when people search “near me,” her client brands, products, and services can be quickly and effectively found. We sat down with her to discuss the […]
Why Q5 Signals a Shift for Ecommerce in 2025
The start of a new year always marks the end of the holiday season, and as the frenzy of Black Friday, Cyber Monday and Boxing Day subsides, many retailers shift their focus away from advertising, assuming that consumer interest and spending have peaked. But in reality, a lucrative Ecommerce opportunity remains hidden in plain sight: […]
Yext Scout: AI-Powered Search & Competitive Intelligence Agent
Yext officially launched Yext Scout, its new AI-driven search and competitive intelligence agent, designed to help multi-location brands navigate an increasingly complex and fragmented search landscape. With consumers turning to a mix of traditional search engines (Google, Bing) and AI-powered platforms (ChatGPT, Gemini, Perplexity, Grok) to discover businesses, brands must understand where they appear, how […]
Keeping the Shelves Well Stocked: A Conversation With Joe Spisak
Joe Spisak is the CEO and Founder of Fulfill.com. Supply chain issues are certainly not as sexy and creative as that new ad campaign, AI-powered marketing system, or redesign of a MULO (multi-location) brand footprint. But they are critically important to brands and customers alike. After spending a small fortune on SEO and media campaigns, […]
Streets Ahead: Google Traffic Surges and AI Mode Launches
In this week’s Streets Ahead update, SOCi discusses the 2024 surge in Google search traffic and the Google launch of AI Mode as a search alternative. Google Search Traffic Surges 22% in 2024 The News A new study from Rand Fishkin at Sparktoro reveals an eye-opening trend: Google search traffic surged by 21.64% in 2024 […]
BOOM: Brands & Concepts On the Rise in 2025
Who would have ever guessed that the bookstore would make a comeback? Barnes & Noble plans to open 60 new stores this year. Once considered a dying retail category, the bookstore is back and on the rise, selling more than just reading materials. Although physical books remain the brand’s main revenue source, stores have tapped […]
Stanley Tucci Hosts Allbirds New Series
It might be common knowledge by now that Allbirds, a footwear brand favored in Silicon Valley (and elsewhere), has launched an unscripted series in collaboration with actor Stanley Tucci, who hosts, and production company OBB Pictures and Salt Productions. It isn’t hard to find and stream the 20-minute episodes: They’re running all month on Rolling […]
What an Ugly Burrito Can Teach Us About Local Marketing
Many companies focus the majority of their marketing energy and budgets on developing a national brand. This can often be true even for those who do business locally. Although Starbucks and Chipotle mostly behave in our lives like local businesses, we still think of them as brands like Nike or Apple, whose reputations rest on […]
Local Businesses: Social-First, Tech-Driven, and Highly Adaptable
In today’s rapidly evolving digital landscape, a new breed of businesses is emerging. These businesses are rewriting the playbook by prioritizing social media, embracing advanced technologies like artificial intelligence (AI), and maintaining agility in the face of uncertainty. Constant Contact’s latest Small Business Now report sheds light on these trends, offering valuable insights for multi-location […]
Streets Ahead: Google Reviews and Local Business Information
In this week’s Streets Ahead update, SOCi discusses Google wanting to help businesses to get more reviews and the new Local Pack feature providing insight into where Google is sourcing local business information. Google Helping Businesses Get More Reviews The News With all the recent buzz about Google cracking down on fraudulent (and some legitimate) […]
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