News and Analysis

Back-to-School 2023 by the Numbers

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Although Halloween treats are already appearing on MULO (multi-location) retail shelves, let’s not forget that back-to-school shopping is still in season. Depending on where in the U.S. they live, students can return to academics as early as July these days. Although many schools still start after Labor Day, summer vacation ends early in many regions. […]

The ‘Last Mile’ Looms Large as Q4 approaches

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As much as everyone loves Amazon, we must admit, they ruined it for other businesses in terms of raising customer expectations, particularly when it comes to the last mile. Amazon Prime. Next day. Same day. Drones. Amazon does it all, and other shipping providers have had to meet those standards to stay competitive. AxleHire, a […]

Forecasting Frenzy: Inside the Strategies Retailers Are Using to Predict Holiday Trends in 2023

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Holiday forecasting is presenting a challenge for retailers in 2023, with multiple layers of economic uncertainty. After years of supply chain woes and logistics challenges, followed by a 2022 holiday season marked by the effects of inflation, retailers are looking at the 2023 holidays as an intricate puzzle. Behind the scenes, many retail executives say […]

Commentary

LBMA: Yelp’s Audiences Platform

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In this episode of Location Weekly, the Location-Based Marketing Association covers Yelp launching their Audiences platform, AirBnB partnering with What3Words for staycations, Billboards in Paris getting brighter for the “Fearless Night” safety campaign, and imageHOLDERS launching touchless kiosks with Ultraleap technology.

Ad Tech and Privacy

Expert Roundup: The Rise of First-Party Data

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Experts from Digilant, Influ2, Infutor, Mobivity, and Stirista weigh in on the future of data-driven advertising as privacy changes accrue. In particular, the crew discusses the increasing importance of first-party data and targeting methods not tied to cookies.

8 Ways Your CX Can Increase Revenue

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Here are the eight ways you can utilize low-code platforms to make customer interactions frictionless and digitize critical areas of your business.

Latest Posts

No Cookies, No Problem: Harnessing the Power of Multi-Dimensional First-Party Data

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While many have said that the deprecation of third-party cookies and tracking mechanisms will have a negative impact on personalized marketing, the fact is that this has finally opened the door to a much more effective approach: making full use of the richness of available first-party data.

Subscription-Based Pricing: Advantages for Businesses and Customers

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The question is: Will a subscription-based pricing strategy be beneficial for your business, or do you risk scaring off clients this way?

We’ll explore the benefits of subscription-based pricing for companies and their customers and when you should consider this structure. 

Expert Roundup: How Are Mobile Payments Transforming? Part II

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To define the current state and future trajectory of mobile payments, we’ve rounded up top industry voices and thought leaders from Kabbage, Fivestars, and Marqeta.

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LBMA: Gimbal Launches Pick-Up Solutions for Brands without Apps

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In this episode of Location Weekly, the Location-Based Marketing Association covers the WNBA teaming up with Twitter on a digital hoodie, Gimbal launching pick-up solutions for brands without an app, Kroger testing drone delivery, and IKEA and Pinterest teaming-up on “Renocations.”

Yubo’s Commerce-Focused Strategy Could Be the Future of Social Media

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With 45 million users worldwide, Yubo is not the largest live streaming app on the market. It’s also not the newest. But the company’s founders still think they’ve got an edge in an otherwise crowded space, thanks to a unique business model that replaces in-app advertising with social commerce.

Direct Mail in the 21st Century: Traditional Marketing Meets Digital

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Direct mail marketing has evolved significantly with advancements in technology, enabling marketers to better segment and target consumers while continuously optimizing campaigns through data-driven insights. Postcard mailings can transcend the “print media” label and hold the same targeting and attribution standards as “digital media.”

Invoca Acquires DialogTech as Companies Chase New Data Sources

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With Google phasing out cookies and Apple limiting access to the identifier for advertisers, among other data privacy reforms, companies need more information about what their customers need. Conversation intelligence solution Invoca thinks it is taking a step toward providing that access with its $100 million acquisition of rival DialogTech.

Peer39 Uses First-Party Audience Data to Power Contextual Ads

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Peer39 became one of the latest entrants in the contextual AI space just this morning, launching first-party contextual onboarding to turn advertiser intelligence into future-proof targeting categories. In practice, this means advertisers that can no longer track customers across the Web with cookies can use first-party information about them to serve them ads based on their interests.

How to Take Advantage of Changing Consumer Shopping Patterns

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With this in mind, retailers across all industries are investing in technologies to simplify or enhance the customer experience, ensuring the pathway to purchase is intuitive and fast. With a variety of options (and opportunities) to consider when it comes to driving e-commerce and digital engagement, what should small businesses prioritize throughout 2021 as we anticipate entering a post-Covid marketplace?

Frictionless Payments Evolve Post-Pandemic

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From tethered to cordless, handheld to hands-free. As payment processing hardware continues to evolve, retailers are beginning to experiment with allowing customers to actually become their own point-of-sale systems.