News and Analysis

Deft CEO: the State of SEO and Search Advertising

Deft CEO: the State of SEO and Search Advertising

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The team at Deft has some controversial takes on the state of SEO and search advertising. From the beginning, the company was founded on the belief that e-commerce is the most over-SEO’d and over-advertised search category — and the problem is only getting worse, as both Amazon and Google continue to make money by keeping […]

Hail Caesars Republic: Talking to Ryan Kirby about MULO Hotel Expansion

Hail Caesars Republic: Talking to Ryan Kirby about MULO Hotel Expansion

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Many hotel companies now have different brands within their brand, offering various price points and experiences underneath their multi-location (MULO) umbrella. You may have thought of Caesars as just a casino experience in Las Vegas and Atlantic City, with giant statues and endless slots and tables. But Caesars is about to open its second non-gaming resort […]

The Cookie Is Crumbling: Americans Demand Better Privacy, Transparency, and Control

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The ongoing debate surrounding the death of the cookie has prompted leaders in ad tech to reevaluate modern advertising practices and search for more privacy-conscious and user-friendly alternatives. Users are demanding greater privacy — including transparency, choice, and control over how their data is used. In addition, Apple has diminished the retargeting connection through IDFA, […]

Commentary

LBMA: Old Spice Goes Wild with Snapchat at Walmart

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In this episode of Location Weekly, the Location-Based Marketing Association covers Old Spice going wild with Snapchat at Walmart, Toronto’s Art Heist scavenger hunt, United Airlines using PayPal QR codes for in-flight payments, and Starfield Hanam shopping mall in Korea launching an interactive video wall campaign.

How to Revamp Your First-Party Data Strategy with Privacy in Mind

How to Revamp Your First-Party Data Strategy with Privacy in Mind

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Instead of relying on tedious workarounds or shaky inferences, marketers can build zero- and first-party data experiences that let customers tell the brand explicitly what kind of personalization they want.

5 Pillars of Strong Tech Thought Leadership

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Communications professionals and tech executives often ask what distinguishes strong tech thought leadership from pitches that miss the mark. Here are five pillars of high-quality tech thought leadership to guide would-be thought leaders to success.

Latest Posts

chatbot

Why Are So Many Chatbots Missing the Mark?

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The use of chatbots for retail customer service has been on the rise for years. According to a report by Drift, use of chatbots as a brand communication channel increased by 92% between 2019 and 2020. Nearly one quarter of consumers used chatbots to communicate with a business last year. But how many of those interactions were positive, and how many customers left those interactions feeling like their issues were resolved?

How to Apply User Psychology to Web Design

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Optimizing web design for user psychology starts with three basic principles — visual impact, choice engineering, and trust.

Don’t Wait For a Cookieless World: Here’s How to Act Now

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While Google’s delay in killing third-party cookies may seem like a sign to call off the forces and take a break from the rush to find a cookieless alternative, the reality is quite the opposite. Businesses need to act now or risk being left behind. Businesses can prepare for a cookieless future by focusing on the key problems driving privacy changes and exploring contextual targeting as an alternative to behavioral tracking.

Advertising Tactics to Maximize 2021’s Holiday Shopping

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With a nimble approach and adaptable strategies, marketers this year can keep up with shifting consumer behaviors and find opportunities for innovation throughout the 2021 holiday season. Aside from being prepared to pivot, there are a few campaign tactics that will help marketers make the most of this e-commerce-driven holiday season.

November Theme: Hybrid Holidays

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Sometimes, a theme is so central to the conversation in martech, retail tech, location intelligence, and the other subject areas Street Fight covers that we double down on it, focusing on it for two months in a row. That is the case this November, when we will be concentrating on the hybrid holidays for a second consecutive month.

How Marketing Automation Can Boost Job Satisfaction and Remedy the Great Resignation

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Fortunately, marketing automation technology can remove many of the repetitive tasks that can lead to employee burnout or dissatisfaction. Read on to learn how marketing automation can improve employee wellbeing by reducing the mundane tasks that impact job satisfaction, increasing the accuracy of campaigns, and allowing marketers to focus on high-level strategic and creative initiatives.

Innovation Brief: Amazon, Spotify & Local Delivery

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Street Fight’s Innovation Brief series aggregates and analyzes happenings from across the technology and media spheres. This week, we look at Spotify eCommerce, smart local delivery and Amazon’s healthcare play.

Holiday Insights: Supply Chain Concerns and Mobile Communications

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Each month, Street Fight sources experts insights from the businesses in our ecosystem on our theme. This month’s theme is the Hybrid Holidays, and our experts share their takes on navigating supply chain concerns, taking advantage of mobile, and building trust with customers.

LBMA: PayPal’s Interest in Acquiring Pinterest

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In this episode of Location Weekly, the Location-Based Marketing Association covers PayPal looking to acquire Pinterest, Starbucks exploring cashier-less stores with Amazon tech, Walmart testing text-to-shop technology, and Fast Simon debuting shop-by-image search.

Last-Mile Delivery

Inside the Last-Mile Delivery Crunch

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High shipping costs, late deliveries, and lost or stolen packages aren’t uncommon during the busy holiday period, but this year feels different. The so-called shippageddon that retailers are bracing for is creating new worries and new opportunities for creative brands to rise to the top.