News and Analysis

Broadsign Enters Partnership with Zitcha

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Broadsign, a SaaS digital marketing platform, works with retailers globally to plan and deliver content across in-store display screens, including for stores like Auchan, Ahold Delhaize, Coles, and Woolworths. Now, it’s taking its capabilities a step further by entering into a partnership with Zitcha By partnering with Zitcha, a retail media platform, Broadsign will help […]

The Gift of Attention: Mobile Gaming Influence on Holiday Advertising

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If advertisers looked inside their ad budget stockings this holiday season, they’d find that Santa left a prime opportunity to capture the attention of their target audiences through mobile gaming. US consumers spend more daily time on mobile games (28 minutes) than any major social network. Overall, people spend about 11% of their mobile time […]

Building MULO Grocery Loyalty via Innovative New Approaches

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Consider how YOU shop at your local grocery store (if you visit them yourself versus ordering staples online). Many of us view grocery stores as a commodity. Perhaps we frequent one or two local stores based on proximity, selection, or prices. We get coupons (either in the mail or digitally) and may be swayed to […]

Commentary

How Marketing Automation Can Boost Job Satisfaction and Remedy the Great Resignation

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Fortunately, marketing automation technology can remove many of the repetitive tasks that can lead to employee burnout or dissatisfaction. Read on to learn how marketing automation can improve employee wellbeing by reducing the mundane tasks that impact job satisfaction, increasing the accuracy of campaigns, and allowing marketers to focus on high-level strategic and creative initiatives.

Holiday Insights: Supply Chain Concerns and Mobile Communications

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Each month, Street Fight sources experts insights from the businesses in our ecosystem on our theme. This month’s theme is the Hybrid Holidays, and our experts share their takes on navigating supply chain concerns, taking advantage of mobile, and building trust with customers.

LBMA: PayPal’s Interest in Acquiring Pinterest

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In this episode of Location Weekly, the Location-Based Marketing Association covers PayPal looking to acquire Pinterest, Starbucks exploring cashier-less stores with Amazon tech, Walmart testing text-to-shop technology, and Fast Simon debuting shop-by-image search.

Latest Posts

2022 Martech Predictions on Retail Media, CTV/OTT, and Messaging

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Each month, Street Fight sources expert insights from the businesses in our ecosystem on our theme. This month’s theme is 2022 predictions, and our experts share their takes on the growth of retail media, the battle for consumer attention, the growth of CTV/OTT, and the increasing centrality of messaging to marketing.

Reputation Report Shows Increasing Relevance of ​​Google Business Profiles

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Examining 3.7 million shopper reviews online, Reputation found that Google Business Profiles now have more impact on a location’s findability than any other factor. With 90% of consumers reading reviews before making a purchase, and review volume up 12% from 2020, retailers can’t afford to miss out on the opportunities that localized online marketing provides.

2021 Ranking Factors Report Underscores Importance of Google Profiles and Reviews

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Three of the most notable trends — the ever-increasing importance of native Google My Business (now Google Business Profile) factors and, in particular, of reviews, as well as the diminished impact of citation building — are reinforced this year, with Google profile optimization accounting for 36% of local ranking, up from 33% last year, and reviews inching up from 16% to 17%, while citations continue at 7%, down significantly in importance compared to their prominent role in earlier years.

Inform Your Multichannel Customer Experience Strategy

Business Messaging Best Practices: A Conversation with Meta

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Messaging is one of the core ways customers interact with local brick-and-mortar businesses. Yet this key part of the customer experience often leads to frustration, and automation, which is supposed to boost convenience, sometimes leaves customers feeling underserved.

Heap Raises $110M to Fund the Future of Digital Analytics

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Heap, a startup that helps businesses build better digital experiences by surfacing hidden friction and opportunities in the customer journey, has closed on a $110 million Series D round. That brings the company’s valuation to $960 million and solidifies Heap as one of this year’s heavy-hitters among digital analytics platforms for product builders, growth marketers, and analytics teams.

Yelp: Consumers Want Reviews, Not Just Ratings. OK, Google?

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For Yelp, consumers’ stated preference for written reviews is good news to share, as the company forces reviewers to leave written text, whereas Big Tech rival Google, which has gained sway in the local reputation space in recent years, allows reviewers to leave a rating out of five stars without further commentary.

5 Predictions for Digital Advertising in 2022

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2022 will be another big year for digital advertising. Over the next 12 months, we are likely to see new norms take shape surrounding privacy, targeting, and evolving channels, fundamentally reshaping the industry as we know it today.

5 Brands Leveraging AI to Give Consumers What They Want This Holiday Season

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What do shoppers really want this holiday season? As more brands transition to first-party data, advanced technologies like artificial intelligence (AI) and machine learning (ML) are taking the guesswork out of managing supply and improving the shopping experience with more personalized service.

Last-Mile Delivery

With Supply Chain in Crisis, Retailers Use Tech-Enabled Processes to Monitor Demand

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Demand for e-commerce shopping and fast shipping continues to be high, which puts additional pressure on retailers to fulfill consumers’ needs. As smaller, independent retailers look at how they can handle the upcoming surge, now is the time to utilize cloud-based communication tools like Twilio to keep customers satisfied.

LBMA: Supermarket Uses In-Store Data to Drive Programmatic DOOH Ads

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In this episode of Location Weekly, the Location-Based Marketing Association covers Life360 acquiring Tile, Albert Heijn using in-store data to inform programmatic DOOH ads, Mondelez Vietnam using AI in a mooncake marketing campaign, and WaitTime bringing load-balancing tech to retail with a Mall of America pilot.