News and Analysis

Conversational Commerce: The Next Frontier in Personalized Customer Journeys

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In the fast-evolving landscape of e-commerce, a renewed emphasis on personalization has reshaped customer experiences. Guided shopping, propelled by tools like chatbots and quiz platforms, has become commonplace. Now, as cutting-edge AI and machine learning technologies come into play, a new frontier emerges in the form of conversational commerce. But what exactly is conversational commerce, […]

AppsFlyer Fortifies Privacy-Focused Analytics with devtodev Acquisition

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The recent acquisition of devtodev by AppsFlyer, a global leader in marketing measurement, attribution, and data analytics, has sent ripples through the industry. In a discussion with Oren Kaniel, AppsFlyer CEO and Co-founder, he shed light on the significance of this acquisition, emphasizing how it positions AppsFlyer as the pioneer in analytics within the newly […]

The 3 Technologies MULO Restaurant Businesses Need Today: A Chat with Eric Seymour

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Eric Seymour is the VP of Channel Programs at me&u. The company provides tech-powered ordering to restaurants.  He believes strongly that the right technologies, combined with the best possible human-customer interaction, can help solve many of the problems multi-location (MULO) restaurants face today in terms of service and satisfaction today. What are the top three […]

Commentary

LBMA: PayPal’s Interest in Acquiring Pinterest

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In this episode of Location Weekly, the Location-Based Marketing Association covers PayPal looking to acquire Pinterest, Starbucks exploring cashier-less stores with Amazon tech, Walmart testing text-to-shop technology, and Fast Simon debuting shop-by-image search.

Why Affiliates and Influencers Are Critical to Business Growth

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With modern consumers trusting traditional advertising methods less and less—combined with consistent cost increases across other digital channels—it is more important than ever for businesses to leverage new, more trustworthy, and cost-effective channels. So if you have yet to invest in your partnership channel this year, now is the time to shift your thinking, and here’s how.

Google Local Search Trends IV: Federation

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The initial launch of the GMB API in late 2015 allowed partners to maintain listings in near-real-time and at a much greater scale than was possible before. Now we’re in the midst of another sea change. Since the beginning of 2021, the API has been undergoing a complete overhaul from the ground up, a change that, once completed, will leave us with a totally different architecture that is more flexible and capable of much quicker iteration. This means, in all likelihood, that Google My Business as it is used by partners and the businesses who work with them will be able to move faster to fix issues and release new features.

Latest Posts

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Advertising Costs for Casual Mobile Games Are Down This Holiday Season

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While costs will likely continue to fluctuate, the post-IDFA reality is here to stay. Thankfully, there are a few simple steps mobile game marketers can take to better manage their spend and increase down-funnel performance across all categories during the 2021 holiday season and beyond.

How America’s Growing Embrace of Intersectionality Should Inform Marketing

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Population growth today is mostly driven by non-white groups, and the number of people who identify as biracial or multiracial has grown enormously – by almost 25 million since the 2010 census. This sends out a clear message to marketers: People are embracing their own multidimensional identities, and brands should follow suit in their messaging.

Personalization’s Chief Risk and Reward: Identity Reinforcement

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Martech is not an industry that merely measures or codifies consumer behaviors, interests, and identities. It is an industry in the business of manufacturing identities. And that is an awesome political and economic power in both the positive and negative senses of the word.

Customer Loyalty: How to Build Lasting Relationships with Online Shoppers

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In their hurry to attract new shoppers, online businesses easily lose sight of the importance of keeping existing customers satisfied. And while you do certainly need to expand to grow, nurturing customer loyalty can be more affordable and effective in numerous ways.

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5 Ways Retail Brands Are Embracing the Metaverse

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As retail brands jump into the test-and-learn phase, the concept of what it means to be involved in the metaverse is already evolving. Here’s how top retail brands are embracing the metaverse as they look for new opportunities for marketing growth and innovation.

5 Reasons Direct-to-Consumer Marketers Should Invest in CTV and OTT

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There’s never been a better time to make the move to CTV/OTT. Regardless of the path you choose, as audiences increasingly turn their attention to streaming media, DTC brands can’t afford to get left behind. Allocating some budget for CTV/OTT in the coming year is a smart investment that will put your brand ahead of the competition and in front of active, engaged audiences.

3 Cutting-Edge Trends in Digital Advertising

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Many firms claim to propose an ad model that no other company can replicate, but trends are emerging among the “next-generation” advertising technologies. Three of those trends include context becoming a layer of all advertising, real-time updates to messaging, and interactivity driving engagement.

Marketers Focus on Buyer Intent Data as Privacy Undermines Targeting

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But firms, such as LinkedIn, G2, Qualified, and 6Sense, are rolling out and testing solutions to fill the gaps in B2B targeting. Gartner found prospects spend 50% of their time getting information from third-party sources, and sales teams can use buyer intent signals to learn about that activity and act on it. Here’s what four industry leaders from the aforementioned companies have to say about taking advantage of B2B marketing opportunities.

Clinch Launches Dynamic Circular Ads for Connected TV

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Clinch, an omnichannel AI-powered personalization platform, launched Thursday morning a hyperpersonalized advertising product that brands can use to convert offline and app-based promotions to digital, social, video, and connected TV. The ad format allows for real-time personalization and contextual optimization in CTV ads.

LBMA: Digital Envoy Acquiring Location Sciences

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In this episode of Location Weekly, the Location-Based Marketing Association covers Digital Envoy acquiring Location Sciences, Campbells Soup and Universal Music’s QR code experiences, Stirista launching their Crosswalk geo-attribution platform, and Text Request launching location tracking by SMS.