News and Analysis

AdLib Partners with Kargo, Enabling High Impact Ad Creation and Deployment Street Fight

AdLib and Kargo Partner to Democratize High-Impact Ad Creation

Today, AdLib Media Group, known for providing accessible DSP (demand-side platform) solutions for independent agencies and in-house programmatic teams, announced a strategic partnership with Kargo, a leader in creating breakthrough ad solutions for the world’s top brands. This collaboration aims to bring Kargo’s innovative advertising technologies and creative formats to a broader audience, significantly enhancing […]

How Can IHOP Become an International House of Profit? Street Fight

How Can IHOP Become an International House of Profit?

Fluffy pancakes are not the only thing being served at IHOP these days. Formerly known as International House of Pancakes, the MULO (multi-location) brand, run by California-based Dine Brands Global, Inc., has about 1,800 restaurants worldwide, including outposts in all 50 states, two U.S. territories, and 13 countries outside the U.S. The parent company also […]

Do Stores Need Walls? Wayfair Seems to Think So!

While some retail brands (like Lord & Taylor and Bed Bath & Beyond) have transitioned to online-only models, others are heading in the other direction, building physical locations. The latest example is Wayfair, which will open its first store later this month in Edens Plaza in Wilmette, Illinois. The 150,000-square-foot outpost will take a page […]

Commentary

Where Mobile Advertising is Heading in 2022

Where is mobile advertising heading? Here are a few predictions, including a blend of performance and brand marketing, added audio inventory, and an embrace of AR and VR.

Three E-Commerce Advertising Opportunities to Leverage Now

For every transaction, there are many touchpoints. And digital marketers, brands, or online retailers need to account for as many as possible. This year, there are more opportunities to leverage for little effort. Google offers a wealth of opportunities, and there are several marketplaces and social channels like TikTok, Instagram, and Pinterest offering tactics to attract more customers this year.

Getting Real About Augmented Reality’s Marketing Implications

At CES 2022, Microsoft announced a surprise partnership with chip manufacturer Qualcomm, indicating the potential for the software giant to develop smaller chips and better software for AR glasses or mobile AR applications. Add in the metaverse, and the possibility for further AR growth in advertising is extraordinary. AR experiences like these can move consumers closer to a purchase decision.

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Inform Your Multichannel Customer Experience Strategy

Agentz Uses Conversations to Drive First-Party Data Collection

The AI-powered customer engagement company Agentz helps businesses across more than 100 categories automatically respond to missed calls, texts, and website visits with the Agentz Automated Assistant. Of course, this helps businesses avoid losing leads and make sure they can get customers what they need faster, one imperative of the digital era. But now, Agentz’s software is paying data dividends.

Tools to Address Labor Shortages

Constructor Aims to Solve Cart Abandonment with Zero-Party Data

Last week, the search and product discovery platform Constructor announced a new solution designed to decrease cart abandonment rates for retailers. The company’s Quizzes product provides retailers a way to ask customers questions while they shop online, similar to how a sales associate might interact in-store.

ENGINE Rebrands as Big Village in Bid to Eliminate Silos in AdTech

The global advertising, technology, and data company ENGINE announced today that it has rebranded as Big Village in the U.S., Europe, and Australia. The company says the name reflects a renewed mission to eliminate siloed ways of industry thinking and reimagine what it means to be an integrated solutions firm in the current market. With this new rebrand, Big Village is bringing a full range of services under one roof, including adtech, media, insights, and creative experts.

GrabMaps Launches Local Mapping Tech

In this episode of Location Weekly, the Location-Based Marketing Association covers whether Apple & Google will get rid of IP address tracking, GrabMaps launching and licensing their own local mapping technology, Walmart partnering with senior care app Avanlee Care for grocery delivery, and NTT Data launching Mobicomma in Okinawa, Japan.

Simpli.fi Now Lets Brands Execute Google, YouTube Ad Buys Through Single Partner

Simpli.fi’s decision to open up its solutions suite to include Google Ads and YouTube advertising is part of a broader push among adtech providers to become all-in-one platforms, rather than vertical-specific solutions.

ReviewTrackers Acquired By InMoment as Consolidation Sweeps MarTech

ReviewTrackers is an important acquisition for InMoment. The company currently works with more than 175,000 business locations to manage customer reviews across hundreds of sites using its review management technology. With the acquisition of ReviewTrackers, InMoment becomes one of the first experience companies to extend customer insights, analytics, and action across the full customer lifecycle.

3 Myths About Contextual Advertising

Here’s why three common myths about contextual advertising are worth challenging as advertisers reconsider their digital strategies for a privacy-adjusted era.

Invoca Raises $83M to Help B2C Businesses Offer Better Contact Centers

The conversation intelligence company Invoca is helping businesses solve customer service problems by building personalized contact center services in addition to offering phone call analytics. As a result, Invoca just raised $83 million in Series F funding at a $1.1 billion valuation, four times the valuation of its last round in 2019.

Contact Center Should Be the Marketing Engine

5 Retail Media Networks to Watch in 2022

Demand for first-party data, coupled with the looming disappearance of third-party cookies, has created a moment of opportunity for innovative multi-location brands and retailers. Retail media networks offer a way for brands across the spectrum of verticals to monetize the reams of personally identifiable information they’ve collected from their own digital properties, like apps and websites, and expand their global footprints.

The Value of Business Agility

Business agility is not just a talking point; it’s a worldview that informs all of your organization’s decisions and allows the business to continue evolving amid unpredictability.