News and Analysis

MULO / Multi-Location Grows Up

MULO Grows Up

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What the heck is MULO anyway?  MULO refers to multi-location businesses. They could be run by a corporate entity or franchises. MULO brands may be retailers, restaurants, health and wellness entities, personal services (like tutoring, tax prep, ear piercing,  hair styling, or even podcasting) or even entertainment centers like those offering pickleball, golf, and baseball. […]

What a Yahoo Exec Brings to Today’s Agencies

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Alia Lamborghini, SVP, Head of US Sales and Strategy at Yahoo explains why Jeff Rossi was brought in as VP of Global Agency Partnerships to focus specifically on agencies and agency integration. “Agencies require a dedicated partner to navigate issues like cookie deprecation, deliver on first-party data, and provide the transparency essential for supporting brands.  […]

Social Factor Partners with Emplifi to Fuel the Social Commerce Wave

Social Factor Partners with Emplifi to Fuel the Social Commerce Wave

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Social Factor, a prominent digital agency specializing in social CRM and strategy, has recently announced an agency-level partnership with Emplifi, a leading customer engagement platform. This partnership ties in with a shift in digital marketing, aiming to revolutionize customer engagement strategies through a social commerce-first approach. Social Factor, known for its expertise in working with […]

Commentary

Catch-(20)22: Where Do Mobile Apps Go from Here?

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The privacy solution is sitting right in front of marketers’ faces. Shifting data analysis onto the mobile device of each user is the path out of this impossible situation. Not only does it solve the privacy issue, it also makes it possible to enrich previously available data with much richer datasets, some of which are available immediately upon download.

Superior Customer Experience is the Gift that Keeps on Giving All Year Long

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All brands and retailers are competing against each other for sales this holiday season, and the surge in e-commerce has favored big retailers like Amazon, Walmart, and Target thanks to accessibility, convenience, and marketing dollars. Local businesses, which previously thrived on outpacing big brands with superior in-person customer service, are now being pushed to adapt to the new consumer, one who spends less time browsing a retail location and more time scrolling online.

LBMA: Alexa Arrives in NYC Christmas Window Displays

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In this episode of Location Weekly, the Location-Based Marketing Association covers Skyhook signing a partnership with Sigfox, Asda partnering with GoodMaps to help the visually impaired navigate stores, Girls trying coding inside Doja Cat’s new music video, and Alexa in a Pear Tree — Alexa arrives in NYC Christmas window displays.

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Digital Privacy

Does Anyone Want Hermetic Commerce? A Reflection on Local and the Metaverse

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What is it, besides the need of Meta as a public company to develop new marketplaces — and perhaps distance itself from unpleasant contemporary scandals — that is driving such an aggressive vision of the future? Why the metaverse, and why now?

Google’s Latest Privacy Play Has Big Implications for the Open Web

Location-Based Marketing Association: Google Displays Nearby Cars for Sale in Search

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In this episode of Location Weekly, the Location-Based Marketing Association discusses DoorDash launching a gas rewards program to offset high prices, SES-Imagotag and UNICEF using electronic shelf labels to drive donations for Ukraine, GroundTruth and Flowcode partnering on QR codes in TV, and Google displaying nearby cars for sale in search.

Snap Scales Up its Geo-Local AR Ambitions

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Snap’s AR lens playbook started with a handful of in-house lenses like rainbow vomit and dog ears, before opening up the Lens Studio platform to creators everywhere. And it seems to be working, given that Snap now gets 6 billion daily lens plays. Could geo-local AR be next?

Long Pandemic and Local Commerce: Expert Roundup

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Street Fight’s core focus is localized commerce and marketing: how brick-and-mortar businesses use technology to connect with customers. This month, we’re covering the continued impact of the pandemic on that space. To that end, three martech and retail tech leaders from VDX.tv, CatapultX, and VAI expound on the pandemic and local commerce in this expert roundup.

QR Code

How QR Codes Are Advancing Adtech

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QR codes’ influence on adtech will not end with Coinbase’s Super Bowl campaign. I checked in with Frank Maguire, VP of insights and strategy at programmatic adtech company Sharethrough, to discuss the benefits and future of QR codes in adtech.

Simpli.fi’s Political Ad Tool Mixes Data Sets for Improved Match Rates

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While politicians and PACs compete for contributions, agencies are working behind the scenes to help their clients’ ad dollars go further. A political advertising tool recently unveiled by Simpli.fi claims to do just that, mixing address lists from data providers and first-party databases to increase match rates.

How IDFA Deprecation is Driving Multi-Channel Marketing

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What can brands do to understand, reach, and connect with consumers as they look towards a future beyond device-based identifiers?

consumer trends retail

Why Rising Prices Are Changing the Way We Shop

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Rising inflation rates and supply chain shortages are causing more consumers to hold off on making big purchases in 2022 — and that’s giving retailers reason for concern.

mobile payments

The Future of Personalization Requires Direct Engagement with Consumers

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We can probably all agree that to attempt personalization and get it wrong is worse than not doing it at all. No one wants to invest significant money into data collection to not see the ROI, and consumers don’t want to see irrelevant messaging from brands. So, how can marketers effectively personalize their communications and understand the human they are trying to reach behind the screen?

Mixing the Right Ingredients for Powerful, Clickable Content

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In the age of social media and incessant scrolling, marketers can easily lose prospective customers’ attention. How can one create Instagram or Twitter-worthy content that not only draws eyeballs but also compels shoppers to make a purchase? By laying the proper groundwork, striking the right emotional chord, and getting creative, business can create powerful, clickable content.