News and Analysis
Scaling the Mountain of Brand Reputation Management With Brynn Gibbs
“Meet” another one of our outstanding 30+ thought leaders taking the stage at Street Fight LIVE 2025. We want to give you a glimpse into the marketing and business insights of each of them before you join us in LA. Brynn Gibbs is the Founder & CEO of Consumer Fusion, a company that helps MULO […]
Two “Top Chefs” of PR Offer the Recipe for Success
In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Lori Ruggiero is Managing Partner & EVP of 5WPR and Gabriella Velez is also an EVP at 5WPR. They […]
LG Ad Solutions Study Confirms CTV’s Audience Edge
Streaming continues to reshape television, but a new report underscores just how central personalization has become to its evolution. LG Ad Solutions, a global leader in advanced advertising for Connected TV (CTV), has released its 2025 Inclusive Screen Report, which explores the TV viewing habits and advertising preferences of diverse U.S. audiences, including Black, Hispanic, […]
Commentary
Why Q5 Signals a Shift for Ecommerce in 2025
The start of a new year always marks the end of the holiday season, and as the frenzy of Black Friday, Cyber Monday and Boxing Day subsides, many retailers shift their focus away from advertising, assuming that consumer interest and spending have peaked. But in reality, a lucrative Ecommerce opportunity remains hidden in plain sight: […]
Streets Ahead: Google Traffic Surges and AI Mode Launches
In this week’s Streets Ahead update, SOCi discusses the 2024 surge in Google search traffic and the Google launch of AI Mode as a search alternative. Google Search Traffic Surges 22% in 2024 The News A new study from Rand Fishkin at Sparktoro reveals an eye-opening trend: Google search traffic surged by 21.64% in 2024 […]
What an Ugly Burrito Can Teach Us About Local Marketing
Many companies focus the majority of their marketing energy and budgets on developing a national brand. This can often be true even for those who do business locally. Although Starbucks and Chipotle mostly behave in our lives like local businesses, we still think of them as brands like Nike or Apple, whose reputations rest on […]
Latest Posts
Shopping Distraction or Enhancement? Study Shows In-Store DOOH Really Works
Vistar Media, the leading global provider of technology solutions for digital-out-of-home (DOOH) media, partnered with consumer research company MFour to better understand how consumers view retail media ads. A relatively new frontier for MULO (multi-location) advertisers, these messages target customers from the parking lot through checkout. But do they impact consumer shopping behavior? The study […]
Meet the Street Fight LIVE 2025 Speakers: Part 1
Street Fight LIVE was resurrected last year, after pausing for the pandemic. This “un-conference” thought leadership conference is the first of its kind because it brings together C-level executives and decision-makers across MULO (multi-location) retailers, restaurants, convenience stores, service businesses, eatertainment/sportainment concepts, and hospitality brands. They are joined by the agencies and technology companies (with […]
Scalable Reviews and Reputation Management for Multi-Location Brands
It’s no secret that customer reviews makes or breaks a brand. Reputation management influences buying decisions, impacts local search rankings, and—let’s be honest—shapes how people feel about doing business with you. For multi-location brands, though, reputation management isn’t just about responding to a few Google reviews. It’s about scaling trust across dozens, hundreds, or even […]
“Wegmaniacs” Rejoice as Wegmans Opens Restaurants
Industry crossovers are nothing new. Tommy Bahama has restaurants, a retail operation, and now a hotel. Fitness retailers like Athleta offer in-store workout classes. And now Wegmans , an iconic grocery store with more than 110 locations , is opening a restaurant to appeal to its Wegmaniacs fan base! Tastings is opening in Rochester, New […]
Spaceback Introduces CTV Launchpad Platform
Spaceback, which bills itself as a pioneer of social CTV, has released a new platform called CTV Launchpad that enables advertisers to produce hundreds of creative options that include local elements like business addresses for some multilocation brands or a QR code that can scan to a local office or store. “It used to be […]
BOOM: The Hard War in Hardware
You may occasionally find an independent hardware store in your neighborhood. However, they are becoming rare as “the big five” dominate. They are (in no particular order): Home Depot Lowe’s Menard Ace True Value Over the next five years, the total hardware industry revenue is projected to grow from $59B to $75B. Home Depot and […]
Harris Poll : OOH Ads Yield Strong Results
The Out of Home Advertising Association of America (OAAA) conducted a Harris Poll and found that—surprise—the channel delivers desirable results across various product and service verticals. Job recruitment, beverages, personal care, real estate, and fine dining ads all perform well in OOH and DOOH, the report said. Some 86% of adults reported taking action after […]
Retail Media Networks: Perspectives from John Gomez of RPM Labs
John Gomez is a former Trader Joe’s executive and is now the CEO of RPM Labs. This new technology company is bringing retail media capabilities directly to mobile devices. We recently sat with him to better understand today’s retail media landscape and what to expect in the months (and years) ahead. How many retail media […]
Pacific Drive-Ins Partners With Make to Save $1,500 a Day! What’s Next?
AI AI everywhere! The topic is top of mind throughout the MULO (multi-location) ecosystem. Artificial intelligence is rapidly evolving, and its use cases are just starting to appear in business and industry media. One such example is Pacific Drive-Ins’ use of Make automation tools to streamline staffing. The companies reported that it helped Pacific (part of […]
Streets Ahead: Google Acknowledges ChatGPT Threat, New Visibility Boost for Restaurants
In this week’s Streets Ahead update, SOCi discusses Google admitting the competitive threat of ChatGPT and also doubling down on Local with a new “What’s Happening” feature benefiting restaurants Google on the ChatGPT Threat The News An internal Google document, surfaced during the ongoing Department of Justice trial (with a decision expected soon), reveals a major […]
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