News and Analysis

Hooters Locations Go Bust, Along With Other MULO Restaurants Street Fight

Hooters Locations Go Bust, Along With Other MULO Restaurants

Share this:

Sometimes, we writers can’t resist a great pun! (Hooters…bust…get it?). But now let’s get serious. Hooters is the latest MULO (multi-location) food chain to announce the closure of many locations. The sports bar just announced that it was closing underperforming stores (although they didn’t reveal an exact number). But just because a MULO restaurant brand closes […]

57% of Consumers Want Brands to "Get Personal" on Streaming Media Street Fight

57% of Consumers Want Brands to “Get Personal” on Streaming Media

Share this:

Despite the often negative buzz about consumer privacy and the ubiquity of shopping and dining data, a new study revealed that most U.S. consumers (57%) prefer personalized ads to mass marketing when they’re watching streaming media.  The study was done by Moloco, a machine-learning company. As advertising on streaming media has become more common, opportunities […]

The MULO Dozen: June Brands in Review Street Fight

The MULO Dozen: June Brands in Review

Share this:

In addition to our ongoing reporting about technology, creative innovations, and openings/closings in the MULO (multi-location) brand space, we publish this monthly quick-read summary of some of the developments at retailers, restaurants, and service brands. Whether you have just a few minutes or a few hours each month to track MULO trends for brands, Street […]

Commentary

Banks Can Add Amazon and Expansion of Retail Media Networks to the Watch List

Share this:

Amazon wants to be as involved as possible in the end-to-end shopping experience — hence the threat to financial institutions. Yet there are ways for banks to stay in the game in the face of Amazon’s latest moves.

How Popular Are Tailored Features in Local Search?

Share this:

Local search results are very different today compared with just a couple of years ago. I’m not just talking about the redesigned 3-Pack or the increased likelihood that Google will surface local results for a broad variety of searches. I’m referring to the features, such as photos and granular business details such as inventory, shown in the results themselves.

Retail Audio Advertising Firm Vibenomics Raises $12.3M Series B

Share this:

Vibenomics, an audio out of home provider that helps retailers monetize their customers’ in-store attention and advertisers reach shoppers near the point of purchase, announced a $12.3 million Series B Tuesday morning. Panoramic Ventures led the round.

Latest Posts

customer experience

What’s Driving CX? 3 Predictions for 2023

Share this:

This is a pivotal moment for the state of customer experience (CX) as customers demand more connected, frictionless, and innovative experiences. However, despite the significance of CX, according to Forrester’s US Customer Experience Index, CX quality declined for 19% of brands in 2022. 

retail marketing trends 2023

Forecasting the Future: 4 Retail Marketing Trends Coming in 2023

Share this:

Retail media, the rise of TikTok, merchandising advances to deal with supply chain constraints, and shortened paths to conversion — these are just four of the trends in 2022 that Street Fight contributors see picking up steam in 2023.

amazon playbook

Amazon Takes a Page from the TikTok Playbook

Share this:

Social commerce provides the promise of an additional revenue stream for social platforms that have largely relied on advertising for monetization. The giants are copying each other to get there, and Amazon has taken a page from the TikTok playbook to spur its latest advance.

in-store media platforms

5 In-Store Digital Retail Media Platforms

Share this:

Is it retail media? Contextual advertising? Digital out-of-home? The latest crop of in-store digital retail media platforms are all of the above — and more.

green shopping

Consumer Trust and Green Shopping Lead the Way in 2023

Share this:

With almost every business continuing to evolve, 2023 is going to build on the success of this year. In fact, next year will present new opportunities to build trust, innovate digital marketing tactics, and advance our industry’s effort to reduce our industry’s climate impact. 

dooh out-of-home advertising

4 Ways DOOH Will Break Open the Metaverse Ad Market in 2023

Share this:

The writing is on the wall. From the Trade Desk’s push into in-game advertising to IAB’s decision to update its in-game measurement guidelines, the foundation of what will eventually become the metaverse advertising market was laid in 2022. Now, as we look ahead into 2023, what comes next?

QR codes

Don’t Call It a Comeback: QR Codes Poised for a Resurgence in 2023

Share this:

It may be too soon to pinpoint the biggest takeaways from the 2022 holiday marketing blitz, but one in-store technology stands out from the rest: QR codes.

holiday spending

Report: High-Income Consumers Forge Ahead with Holiday Spending

Share this:

The divide between the “haves” and the “have nots” is growing. According to a new report by Havas Media Group and the CX intelligence platform DISQO, the bifurcation in holiday spending intent between lower and higher-income consumers is stark — and it’s only getting larger.

deeper customer relationships

Elevating Subscriptions: Turning Transactions into Deeper Customer Relationships

Share this:

What brands need to do to maximize the value of subscriptions is deliver—and differentiate themselves—on exceptional customer experiences (CX). This includes real-time support and service to meet high demand while furthering customer relationships. 

Reaching Middle-Market Shoppers

Grocers Grapple with Reaching Middle-Market Shoppers

Share this:

Of all the categories of retail shoppers, one stands out as being particularly difficult to reach — the middle-market shopper. Neither price sensitive nor premium, middle-market shoppers are unpersuaded by the availability of cheaper or more sustainable options. To engage this elusive group, one-to-one marketing is the only reliable option.