News and Analysis
Street Fight Daily: Facebook Challenges Slack, Deliveroo Launches Platform for Delivery-Only Kitchens
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Looks to Seize Control of the Workplace with Free Offering, Workplace Standard… Deliveroo Launches Platform for Restaurants to Open Delivery-Only Kitchens… Audience Measurement Struggles to Keep Up with Changing Viewing Behavior…
How Retailers Can Use Social Media for Better Customer Support
A new survey by the marketing agency Rational Interaction found that 92.5% of brands are failing to meet their customers’ social customer care expectations. Here are seven strategies for how brands and retailers can offer better customer support across all the social channels that their customers use.
Latest Posts
#SFS11 VIDEO: Fwix CEO Introduces ‘Location Search Optimization’
At the Street Fight Summit last month, Fwix’s Darian Shirazi introduced the concept of “Location Search Optimization,” or LSO, a process for ensuring that your content is location-aware. Adding just a few meta-tags and other bits of data to your site can ensure that your content is found by location-based search engines…
Street Fight Daily: 11.17.11
A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...
Daily-Deal Sites Stand to Get $100 Million in Holiday Sales (Bloomberg)…
How Apple’s Siri Could Destroy Local SEO (Entrepreneur)…
Paid Content – Income Source or Booby Trap? 5 Tips for Getting it Right
Last week, we alerted our readers that the Federal Trade Commission was cracking down paid endorsements and advertorials that appear as if they are objective news content. This week, we review some steps hyperlocal publishers can take to provide transparency between editorial content, and content paid for by advertisers…
Local Data DJs Can Spin Their Own Around Locationary’s ‘Saturn’
Locationary is now unveiling Saturn, its shiny new beta product referred to as a “Federated Data Exchange Platform.” I queried Ritchie recently about what the system can do, and how location-based startups can use it. Things get a little wonky here, but bear with us — Ritchie’s new release might actually have something for everyone…
Street Fight Daily: 11.16.11
A roundup of today’s big stories in hyperlocal media, technology, advertising and startups...
Foursquare’s Website Just Got a Lot More Useful (ReadWriteWeb)…
Despite Groupon’s Big IPO Pop, Most Flippers Lost Money (Business Insider)…
The Guardian’s n0tice Launches to the Public
The Guardian Media Group has publicly launched its newest endeavor in the world of open platform media, n0tice. Access to the community publishing platform, which has been in an invite-only beta since mid-October, is live, but community participation — i.e. posting to the network — will remain limited to select users for the time being, project lead and director of digital strategy at GMG Matt McAlister told Street Fight on Monday…
Case Study: How One Agency Helps National Brands Go Hyperlocal
It’s Ron Blevins’ goal to help agencies help brands navigate the world of hyperlocal media. As the vice president of digital strategy for Novus, an ad agency owned by conglomerate Omnicom that is focused solely on the local space, he has seen brands move from newspapers to hyperlocal sites, where they are finding more trust and loyalty — in some cases a 20% increase in ROI over national sites…
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
Streets Ahead: Google Chat, and Instagram Reels