News and Analysis
Street Fight Daily: Google Identifies Publishers with Cumbersome Ads, Facebook Cleans Up Its Garden
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Reveals Sites with Failing Ads, Including LA Times, Forbes… Facebook Expels Unintentional Clicks from Its Garden to Shore Up Measurement… Analytics Are Widely Used, But Is the Effort Paying Off?…
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7 Strategies for Dealing With Online Reviews
While nobody doubts that positive reviews can be good for a business, many merchants aren’t quite sure how to encourage their customers to post their opinions online — and how to respond when they receive negative feedback in such a public forum. We spoke to five experts in the field and asked what businesses should consider when managing their online reviews…
Street Fight Daily: Mason Opens Up, Apple’s New Location Patent
A roundup of today’s big stories in hyperlocal content, commerce, and technology.… Andrew Mason Talks About Groupon’s Growth and Growing Up (Chigao Tribune)… Apple Patent Would Disable Smartphones by Location (Mashable)… Locu opens its local business data trove to devs with API (GigaOm)…
Should Local Publishers Really Try to Morph Into Marketers?
Publishers can make the transition from a publishing company to a marketing solutions company. But to do so is not just about developing a new product offering — it’s a change in the industry they are in. That doesn’t mean they can’t still have a newsroom or produce content. But it does mean content won’t be the focus…
New Hyperlocal Opportunities as TV Goes Social and Mobile
Looking at the role location plays in TV leads us to two key areas of opportunity. The first is the collection of location data from Twitter and other social TV platforms enabling networks to identify high and low geographic engagement regions. The second is the relationship between the viewers’ physical location and the presentation of offers/deals by brands…
Patch Content Chief: ‘We Don’t Go After Audience at the Expense of Excellence’
When Rachel Fishman Feddersen joined Patch as chief content officer in February, the former editorial director of digital content, strategy and design at The Parenting Group was tasked with honing and refining the vision behind AOL’s local news play. Feddersen spoke with Street Fight recently about the calculus behind Patch’s content mix, what kinds of stories go viral, and what the hyperlocal network is planning for ahead of the November elections…
A Hyperlocal Co-op Hopes to Bloom in Community ‘News Desert’
Longtime print journalist Tom Stites says the model for his Web-based Banyan Project is that of a co-op — the economic and social structure for sizable minority chunks of the American power industry and agriculture, as well as credit unions and housing developments. We talked to him recently to find out more about what his “third-way” media approach is all about…
Case Study: Portland Café Finds an Eco-Friendly Loyalty Solution
Coffee shops and punch cards usually go hand in hand. At Rain or Shine Coffee House in Portland, Oregon, however, co-owner Molly Boyl says her eco-conscious clientele was concerned about the impact that paper cards might have on the environment. She found a digital alternative with Perka, a cardless loyalty program that works on mobile phones.
Street Fight Daily: JRC Declares Bankruptcy, OpenTable’s Reviews
A roundup of today’s big stories in hyperlocal content, commerce, and technology.… Journal Register Co. Declares Bankruptcy… Again: Is This the Industry’s First Real Reboot? (Neiman Journalism Lab)… OpenTable’s hidden stash of restaurant reviews (Venture Beat)… Hyperlocal & Mobile Data Demystified (Media Post)…
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The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation