News and Analysis

TripAdvisor Pushes Further Into Restaurant Space with Local Ad Product

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Having already tackled travel and hotels, TripAdvisor is continuing to go after the restaurant vertical, today launching a new product aimed at independent restaurants and restaurant groups. TripAdvisor Ads marks the company’s first product designed to allow restaurants to reach customers through cost-per-click sponsored ad placements.

Street Fight Daily: Facebook Feed May Oust Pubs, Google Helps Marketers with Holidays

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Tests Removing Publishers from Newsfeed — Unless They Pay… Google Prepares Advertisers for Holiday Shoppers… How AI Helped Walmart Go from 700,000 to 60 Million Items Online…

Brand-building Expert Norty Cohen to Marketers: Consumer Engagement Is Key

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Cohen’s message is that the old ways of trying to connect via TV and other media just aren’t as effective as they used to be. What you need now is to make a connection with the potential consumer of your product or service. And the person who now has a relationship with the brand can then help spread the message via word of mouth.

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What Multilocation Brands Need to Do to Prepare for Facebook’s Graph Search

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National brands have invested nearly all their Facebook resources in building and supporting brand pages for the purpose of publishing content and managing customer relationships at the corporate level. But these brands don’t do business at the corporate level.They do business at the local level through large, brick-and-mortar networks. When it comes to Graph Search, these physical locations and their corresponding local Facebook pages are what really matter…

Bringing SMB Point-of-Sale Systems to the Cloud

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The introduction of SaaS POS has broad implications, not only for payment firms like Square, but also a host of other loyalty and lead generation start-ups that have worked to tie into the point of sale over the past 18 months. It brings scalable access to real-time data on nearly every inch of local retailers’ operations, not only accelerating existing sectors like loyalty and rewards but opening new opportunities for key services like live inventory search…

Street Fight Daily: Group Commerce Layoffs, Mayer Talks Location

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Group Commerce Has Laid Off 28% Of Its Staff (Business Insider)… Is Foursquare on Marissa Mayer’s Silicon Alley Shopping List? (BetaBeat)… Keith Rabois Talks About Sexual Harassment Claim, Becoming a “Distraction” at Square and What’s Next (AllThingsD)…

Can Foursquare Get Its Mojo Back by Embracing ‘Passive’ Check-Ins?

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Does Foursquare need to be “fun” anymore? I’d say no. “Fun” means fighting an ever-diminishing battle over consumer mindshare on mobile — a fight Foursquare is losing. It’s also contrary to what Foursquare is trying to build with its Explore functionality…

PODCAST: This Week in Location-Based Marketing — Lumi Mobile

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In this week’s episode, hosts Rob Woodbridge and Asif Khan look at Google’s moves with Zavers and Fieldtrip. They also touch on payments companies PayPal and GoBank and examine RedStripe’s latest local initiative. Plus special guest Dan Foreman of Lumi Mobile talks the death of surveys…

Street Fight Daily: Square COO Departs, Hyperlocal Investment in 2013

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Square COO Keith Rabois Departs Company (AllThingsD)… Mobile, Local & Search: 5 Sources of Innovation & Investment in 2013 (Search Engine Watch)… Why the Department Store Experience Needs a Serious Upgrade, Too (Venture Beat)…

The Big Implications for Local in Facebook’s New Graph Search

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Given that Facebook is using multiple individualized cues to return search results that are customized for you, traditional SEO — already threatened by Google’s moves toward personalization — will be close to meaningless in the new context of Graph Search…

Under a Bushel in Bay Area, a Model for Hyperlocal

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Redoubtable hyperlocal editor Tracy Record, who told me about Claycord.com, described it in her inimitable way: “When I stumbled onto it recently, it made me cry. It is so much like what we do, down to the community’s comments and involvement.” To find out more about the site, I posed a variety of questions to its founder, editor, and publisher…

Street Fight Daily: Radius Scores $12.4M, Retailer Spend on Mobile Doubles

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.Local Business Sales Intelligence Platform Radius Raises $12.4M From American Express And Others (TechCrunch)… Retailers to Ring Up Sales Via Mobile (The Wall Street Journal)… Indoor Venues Are The Next Frontier For Location-Based Services (Forbes)…

Apple May Have the Hardware, But Google’s Winning Hyperlocal

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The hyperlocal interface will overwhelmingly revolve around a mobile experience with advertising and commerce tied to location and in-the-moment activities or sentiments. By ceding that real estate to Google with a sub-par user interface and experience, Apple is handicapping its future efforts to earn a significant chunk of that market…