News and Analysis
Beyond Burgers & Fries: 10 Fast Food Trends for 2025
Fast food and fast casual dining are massive categories within the MULO (multi-location) ecosystem. Although they are related, fast casual dining usually entails sit-down service and more menu options, whereas fast food usually entails a smaller list of choices and different ambiance. Options for hamburgers, pizza, wings, tacos, and other “grab and go” foods exist […]
Let’s Get Phygital in 2025
Phygital is hardly a new word. The term was first coined in 2007 by Chris Weil, former chairman and CEO of Momentum Worldwide. Like many concepts, many marketing professionals take credit for coming up with the term, but ownership doesn’t matter here. What’s meaningful is that the term is having a huge resurgence — almost […]
TikTok & the Future of Social Media Marketing
As the Supreme Court’s Friday decision to uphold the “divest or die” congressional act looms large over TikTok, the app’s fate in the United States remains uncertain. This past weekend marked a whirlwind of developments: the app went dark on Saturday, only to reemerge on Sunday after President Trump announced his intention to issue an […]
Commentary
2023’s Web3 Opportunities
As we embark on a new year, we look back at 2022 as the year brands took a leap into the Web3 space, creating novel campaigns to engage with their customers in the digital space. In 2023, we expect brands to continue these efforts to create new, fun ways to improve their customer engagement through Web3 activations.
Why Ad Spend Growth Will Likely Decline in 2023
Ad spend growth is likely to decline in 2023. That’s partly due to the looming recession, but macroeconomic factors are hardly the only ones in play.
ChatGPT Isn’t a Panacea for Local Marketing Content, But Here’s How It Can Help
AI can help create content at scale, and it can give marketers ideas that help them write competent blog posts even if they are unfamiliar with a vertical.
Latest Posts
5 Consumer-Permissioned Data Platforms to Watch
The concept of data privacy has taken center stage in 2023. As consumers grow more aware of the value of their personal information — and the potential risks associated with its misuse — a new paradigm that places power back into the hands of individuals is beginning to emerge. Consumer-permissioned data platforms are at the […]
Generative AI is Revolutionizing SMB Marketing, But Creating New Data Privacy Challenges
The AI revolution has just begun, and small business owners are already reaping the rewards. Ninety-one percent of SMBs currently using AI say the technology has made their businesses more successful, but Scorpion Chief Data Scientist Matt Bentley believes the greatest benefit to generative AI is below the surface, and not yet realized by many […]
LOMA Wants to Fund Hyperlocal Marketing
Alex Nocifera is the founder and CEO of LOMA, which launched in market this past July. Backed by top Los Angeles-based venture funds, Wavemaker, Slauson, and Impulsum, LOMA stands for “local marketing” and is an always-on, data-driven platform that has raised more than $2 million in a pre-seed venture-capital round. LOMA’s equity dollars help businesses […]
Retail Media Networks – Opportunity vs. Reality
Retail media networks have grown in popularity amid the growing emphasis on ROI across today’s complex consumer purchase journeys and recent restrictions on third-party cookie usage. Many advertisers are eager to take advantage of retail media’s unique targeting opportunities. These include a blend of online and offline data gleaned from retailers themselves and available within […]
Retailers Revolutionize Store Location Selection with Geospatial Intelligence
It’s a tale as old as time. A retailer picks a storefront, leases a building, and renovates a space — only to discover that the location itself is a dud. Maybe there isn’t enough foot traffic, or parking is too difficult. Or maybe shoppers in the neighborhood just aren’t interested in buying whatever products the […]
StoreConnect, a Trailblazing Force in E-commerce, Raises $9 Million
E-commerce has come into focus as a critical solution — sometimes the only solution — for small and mid-size businesses that want to sell outside their physical stores and collect insights into consumer behavior. Given the important role that online sales now play in local commerce, it’s no surprise that firms focused on the e-commerce […]
Search Fails May Cost Retailers as Much as $13.8B in Sales This Holiday Season
MULO (multi-location) retailers struggle to compete with Amazon, the online giant. But they are never going to win that battle if they don’t focus on search for the holiday season. A new study by Nosto reveals that as much as $13.8B in sales may be lost on Black Friday and Cyber Monday (BFCM) because when consumers […]
Party On! Bankruptcy for Party City May Not Be the End
The media is filled with stories these days of MULO (multi-location) retailers closing stores and doors and declaring bankruptcy. Our BUST series covered Bed Bath & Beyond, Jenny Craig, Christmas Tree Shops, and others. But before you start ringing the death knell on one more MULO brick-and-mortar retailer or restaurant, be aware that the party […]
Mailchimp Launches GenAI-Powered Marketing Assistant for SMBs
The email marketing and newsletter giant Mailchimp is at it again. Earlier this week, the company launched its latest game-changing solution for SMBs — a marketing assistant powered by generative AI. Intuit Assist for Mailchimp is expected to help businesses generate content, personalize their marketing, and learn faster from their marketing mistakes. Rather than being […]
Head of the Class — Back-to-School Marketing Language Trends
Very few seasons connote change the way the back-to-school season does. Even for those of us who are no longer in school, the shorter days and cooler mornings mean that a new school year (and, by default, autumn, if you live somewhere lucky enough to experience it) is soon upon us. And every time summer […]
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
Why AI Describes Locations Differently