News and Analysis

Street Fight Daily: Waze Launches Local Ads Program, Kohl’s Doubles Down on Amazon Partnership

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Waze Launches Ad Program to Connect Drivers & Small Businesses… Kohl’s CEO Says Company Is Doubling Down on Its Deal with the Devil… Snapchat Is Building the Same Kind of Data API That Got Facebook in Trouble…

How Restaurants Can Leverage Behavioral Data in Saturated Markets

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A new white paper released by the real-time consumer-intelligence firm Sense360 found that a fraction of a percentage point in market share, gained or lost, can mean the difference between hitting targets and financial ruin for restaurant operators.

Street Fight Daily: Ad Tech Grows Faster Than Digital Advertising, FTC Investigating Facebook

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… More Money Goes to Ad Tech Than to Actual Media… The FTC Is Officially Investigating Facebook’s Data Practices… Walmart Files Patent for In-Store Drone…

Commentary

Where Do Business Listings Come From?

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At some point in the future, local data must become purely digital, because the phone book will not be around forever. But until a critical mass of U.S. businesses understands the rationale for managing online data, this fundamental problem will continue. We need the concerted effort of all local search players to educate the local business community and advocate for the transition to digital data…

Data That Thinks ‘Big,’ But Acts Local

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Local media is increasingly colliding with the emerging super-sector known as “Big Data.” This will define the “mobile+local” promise we keep hearing about — that location targeted ads will boost relevance, performance and thus monetiztion. But one thing often missing from the discussion is what the heck we mean by “location targeted?”

Can Mobile Technology Fix What’s Broken in Loyalty Programs?

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New mobile and in-store technology allows merchants to utilize relatively low-cost devices, such as an iPhone or an iPad, to take advantage of data-driven programs that do more than simply count down the punches until a customer’s next free sandwich. Here are two ways in which mobile tech has improved loyalty programs for small merchants…

Latest Posts

Could a Hybrid Model Scale Community News and Keep the Passion?

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Neither big media nor independent journalistic entrepreneurs have succeeded in finding a scalable model for hyperlocal news and information. So why couldn’t we try a hybrid approach that adopts what’s best about each? It begins with editor-publishers who have a passionate commitment to community, and would be balanced by a scaled business model that will pay attention to cost curves and be open to new revenue opportunities…

Openings & New Hires at CO Everywhere, PlaceIQ, and LiveIntent

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Every two weeks, Search Influence’s Kelly Benish — who knows practically everyone in hyperlocal — covers some of the latest job changes taking place in this dynamic industry. In this week’s edition, jobs at AOL, Yahoo, Google, VendAsta and Ballantine Communications.

LBMA Podcast: PlaceIQ, Dwango, Nokia and Blue Bite

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On the show: The topt stories during the past week in location and contextual based marketing including stories from Microsoft, Foursquare, Shopcloud, Ryerson, NTT and Dwango, ShopRite and PayNearMe. Our mobile minute with Chuck Martin examines what 77% of consumers want in return for their location data. Our app of the week is Spo.tt Messenger.

Street Fight Daily: Fashion Retailer Tests iBeacon, Local’s Most Innovative Companies

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Fashion Retailer Tries on Apple’s iBeacon for Size (Street Fight)… The World’s Top 10 Most Innovative Companies in Local (Fast Coppany)… Uber Car-Hailing App Expands in China’s Congested Market
 (Wall Street Journal)…

5 Tools Merchants Can Use to Serve Targeted Promotional Offers on Twitter

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Small business owners know that Twitter can be a useful tool for marketing, but many are unsure of where to begin when it comes to serving up paid promotional offers on the popular social channel. With its own unique language and tools, Twitter is a foreign land to many SMBs. For marketers who take the risk, however, the rewards can be great. A number of hyperlocal vendors are stepping in with platforms that bridge the gap for SMBs looking for more strategic ways to target consumers on Twitter…

As Google Updates Places, Could Some Merchants Find Their Listings Deleted?

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Local SEO consultants and service providers offer businesses the peace of mind that comes with knowing someone is watching the forums and industry news in order to act on policy changes and new developments quickly. Given the complexity of local SEO and the fast pace of change, it’s unreasonable to place the onus for listing management solely on the small business owner…

Case Study: Restaurant Chain Uses Loyalty Data to Improve Customer Experience

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If sales of a particular menu item seem slow this month, then Lucas Clarke is curious to know why that is. The director of marketing at MAD Greens, a Colorado-based chain of restaurants that specializes in seasonal salads and sandwiches, Clarke uses the data from his company’s card-linked mobile loyalty program to learn about sales trends in real-time…

Street Fight Daily: Square Partners With Whole Foods, Bitcoin Enters the Store

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology.Square Lands Payments Deal With Whole Foods (Wall Street Journal)… Revel Systems Adds Native Bitcoin Transactions To Its POS Offering (TechCrunch)… Groupon Shares Drop as Executive Plans Departure (Chicago Tribune)…

How Online Reviews and Product Information Are Fundamentally Changing Local Marketing

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In a new book, “Absolute Value: What Really Influences Customers in the Age of (Nearly) Perfect Information.” Stanford professor Itamar Simonson and co-author Emanuel Rosen take a look at the impact that access to perfect information has on the way consumers make purchase decisions. The big finding is that more and more, the value of brand, and the type of awareness marketing aimed at keeping the brand top of mind, is quickly eroding…

6 Strategies for SMBs Using Data Visualization Tools

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Data digital flowHyperlocal marketing platforms are producing mountains of data for small business owners, but many local merchants aren’t quite sure of what to do with all the information they collect. Here are six strategies for local merchants who are thinking about using data visualization tools for the first time…