News and Analysis

StreetFight LIVE Experiences: Are you Experienced?

Street Fight LIVE Insights: Are you Experienced?

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For those OGs and rock fans, the title of this post pays homage to Jimi Hendrix. (It was the name of his award-winning album back in 1967!). And, like a great Hendrix guitar solo, the notion of experiences is timeless. That concept was reinforced at our opening session at Street Fight LIVE, led by Nick […]

Holidays 2024 Installment 4 Megan Hastings Predicts the Spending Future Street Fight

Holidays 2024 Installment 4: Megan Hastings Predicts the Spending Future

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Megan Hastings is Head of Customer Insight Strategy at Quantum Metric. The company specializes in analyzing the customer journey. And, as we know, that journey includes lots of retail visits for holiday gifting this time of year! And, according to Hastings, lots of visits to that mobile screen! Here’s the latest in our Holiday Predictions […]

A View From the Stage: 10 Takeaways from StreetFight LIVE

A View From the Stage: 10 Takeaways from StreetFight LIVE

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I had the pleasure of chairing the re-boot of StreetFight LIVE, the first gathering of its kind since 2018. StreetFight Live events are back! And, as one of our panels reinforced, people today are looking for inspiring, fun, and memorable experiences that engage them and keep them coming back. More than 30 professionals — across […]

Commentary

customer experience

What’s Driving CX? 3 Predictions for 2023

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This is a pivotal moment for the state of customer experience (CX) as customers demand more connected, frictionless, and innovative experiences. However, despite the significance of CX, according to Forrester’s US Customer Experience Index, CX quality declined for 19% of brands in 2022. 

amazon playbook

Amazon Takes a Page from the TikTok Playbook

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Social commerce provides the promise of an additional revenue stream for social platforms that have largely relied on advertising for monetization. The giants are copying each other to get there, and Amazon has taken a page from the TikTok playbook to spur its latest advance.

green shopping

Consumer Trust and Green Shopping Lead the Way in 2023

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With almost every business continuing to evolve, 2023 is going to build on the success of this year. In fact, next year will present new opportunities to build trust, innovate digital marketing tactics, and advance our industry’s effort to reduce our industry’s climate impact. 

Latest Posts

AdTech Leaders Navigate Ethical Frontiers for Generative AI

AdTech Leaders Navigate Ethical Frontiers for Generative AI

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Generative AI has had a breakout year in 2023, but as more adtech companies adopt the technology to optimize campaigns, analyze behavior, and personalize both online and offline experiences, consumers are pushing back. According to a survey by Salesforce, there’s a growing distrust of AI and companies that use it. The race to build out […]

New Partnership Seeks to Address CTV Advertising Gaps

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Let’s hear it for the lower funnel: that could be the rallying cry of QSR and financial-services clients this fourth quarter. Amid possible economic softening, the lower funnel is a tried and true performance-marketing path for all kinds of KPI’s from engagement to sales. To more effectively measure sales outcomes from lower-funnel marketing, Attain, a permissioned-commerce […]

Rowan: The Brand Piercing a Market Need

Rowan: The Innovative Brand Piercing a Market Need

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Piercings (ear, nose, tongue, and other unmentionable body parts) have existed for centuries. In fact, some of the earliest evidence of body piercing dates back 5300 years! You can be pretty sure that when the mummy had their ears pierced, the conditions were less-than-sterile. Ear- and body-piercing studios are commonplace these days, as body modification […]

Seedtag Analysis: Parents More Focused on Children’s Health for Back-to-School

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As Managing Director, U.S., for Seedtag, Brian Danzis must be keenly aware of trends and changes in all aspects of digital and linear media to drive growth for the company’s clients, which have included Applebee’s, Gillette, JetBlue, and the NBA. For the past several weeks, he’s been focused on the back-to-school shopping season and how […]

What Can We Learn from the Subway Battered Online Reputation?

What Can We Learn from Subway’s Battered Online Reputation?

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The biggest story to come out of the Nation’s Restaurant News’ Top 500 rankings in 2023 wasn’t who was on top, but that Subway reputation issues had tumbled it to the bottom. After decades of expansion that led to Subway becoming the world’s largest fast food chain in terms of locations by the early 2000s, […]

Come to Place

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What place? Place! When? November 7th. OK. But what place? Place! No…that’s not a typo or a reboot of the old “Who’s on First?” Abbott & Costello routine.  The Place23 Conference is a one-day event brought to you by Localogy, Street Fight’s “sister” company. With Street Fight hosting 2 sessions (more to come on this), […]

More NFL Advertisers Are Running Split-Screen Ads — Here’s Why

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As the kickoff for a highly-anticipated NFL season draws closer and teams gear up for action on the field, advertisers are looking at making their own big plays. The 2023/2024 NFL season is poised to be an advertising gold rush, with new digital advertising innovations enabling unprecedented consumer engagement, tracking, and monetization opportunities for brands.  […]

Introducing BatBox. After Eatertainment Comes Sportstainment

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We recently sat down with Craig Winning, Managing Director, Batbox.  Formerly involved in eatertainment brands Punch Bowl Social and TOCA Social, he sees an exciting new augmented reality-powered and simulated playfuture for the category. He calls it Sportstainment. We’ve already seen sports like pickleball and golf in combination with finer dining throughout the U.S. Now, baseball […]

Lotame Shopping Data Is In — Are Retail Marketers Ready to Pivot?

Back-to-School Shopping Data Is In — Are Retail Marketers Ready to Pivot?

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As the summer days begin to wane, parents across the nation are gearing up for the annual back-to-school shopping frenzy. A recent data analysis conducted by Lotame, a global technology company that provides data enrichment solutions for enterprises, sheds light on the spending patterns of parents during this bustling season — offering valuable insights for […]

Report: Gen Z Welcomes Ad Tracking

Report: Gen Z Welcomes Ad Tracking

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When Gen Z goes on a voyage of product discovery, they usually do so via social media, and boy, do they like to be tracked—much more so than their older cohorts. According to findings released today and titled, “From A to (Gen) Z: How and Where Young Consumers Are Shopping,” by Tinuiti, the largest independent performance […]