News and Analysis
Scott Sutton Advises Advertisers on How to Avoid “Mis-Targeting”
Mis-targeting can not only waste ad dollars but can also damage brands reputations. Consumers like personalization provided the information being used is relevant to them. A new report shows that digital ads fail to meet their target promises. One study reported that “when brands run digital ads aimed at parents…67% don’t even have children” and […]
Report: Consumers Have Mixed Feelings on Spending
When it comes to spring spending in 2025, consumers plan to keep the home fires burning, as the British sang during World War I. In 21st century America, however, nothing spells patriotism like consumerism. Although consumer confidence has been taking a dive this year, falling to a 12-year low in March. With inflation persistent and […]
Skai Says “Yes!” Celeste Has the Answers for Commerce Media
U.S. ad spending on commerce media will surpass $100B by 2028. What is commerce media? Marketers use data from consumer purchases and browsing habits to improve targeting, personalization, and overall campaign effectiveness. After all, if someone is looking for baby clothes, they may also shop for diapers, cribs, and bottles. Leveraging behaviors to boost same-category […]
Commentary
Career Moves: Craveworthy Brands, GM and Botify
In this biweekly roundup of career moves, we look at new faces at Craveworthy Brands, GM and Botify and more, anniversaries at Spectrio, Audigy and beyond and numerous opportunities at companies including Vendasta, Birdeye and Scorpion The one and only Lisa Crowder just made the move from AVP, Mobile Apps – Product Management & Development […]
BOOM: Hair Care for Men…Beyond Shaves and Haircuts
Hair care post-pandemic is a rapidly-growing multi-location (MULO) category. As we reported recently, the industry was up 17 percent in 2022 and is expected to hit $41B by 2026. Women still spend more on hair care than men. They invest an average of $228 yearly on haircuts and $24 per month on hair products versus […]
BOOM: We All Scream for Ice Cream (and retailers reply)
The summer is upon us, and many people are seeking ways to cool down. Although the old-fashioned neighborhood ice cream truck is a rarity, multi-location (MULO) ice cream and frozen dessert retailers show no sign of melting. Although the category has declined slightly from time to time, it still represents $5.5B in revenue in the […]
Latest Posts
BOOM: Mini Golf Goes Maxi
Even if you may never be a star on an international golf tour, you can beat your friends and family to a rousing game at indoor mini golf. Puttshack, which opened two mini golf locations in 2021 has rapidly grown to 11 nationally in: Nashville Boston Chicago Dallas Houston St. Louis Pittsburgh Miami Denver Scottsdale […]
This Channel Could be Bowling Brands Over
Move over, Ralph Kramden. Bowling is becoming one of the most popular activities in the United States. According to data released last year from Ipsos, it was among the most “played” sports in 2022. Right after Cornhole, which 20% of Americans played, bowling drew 19%. Swimming was third at 18%. Statista posits that about 45 […]
BOOM: The Skinny on FAT Brands
FAT Brands sends us regular news announcements about their growth, menu updates, and company strategies. We’re wowed by their speed of franchise innovation. We reached out to their executive team to get insights into the FAT philosophy and forward-looking path. As a MULO (multi-location) brand, they are clearly one of the gentle yet powerful giants. […]
Technology MULO Brands Need Today, According to RizePoint
Paul Damaren is the Chief Revenue Officer at RizePoint. The company develops technology for the restaurant, hospitality, retail, and processing industries. Although their tool suite helps these MULO brands with compliance, they are also designed to “help brands create a culture of excellence and ensure that every customer experience is as good (and safe) as […]
Beware the “Brobot?” The Women of AI
At CES (where AI was the buzzword this year), a group of women gathered to discuss the role of women in technology, and specifically in artificial intelligence. AI is already having an impact on all aspects of the MULO (multi-location) retail and restaurant ecosystem — from real-time analytics to inventory management and security. According to […]
An Infusion of Franchise Savvy from Dana Kupper of PrimeIV
Dana Kupper was inspired by her husband (a brand ambassador for PrimeIV since 2019) to become the owner/operator of an IV franchise. (She also has a corporate job at American Express Fine Hotels & Resorts.) We’ve written about the BOOM of the needle and how MULO (multi-location) businesses that provide health-related infusions are on the […]
Get in the Game: Jeff Michaels of Mobivity Talks Mobile Gaming
Mobivity is a provider of technology connecting mobile gaming audiences to real-world brands and products. While mobile gaming includes casual games (like Solitaire, Candy Crush, etc.), gamification traditionally means turning regular tasks into games to increase fun and enjoyment. Mobile gaming (Mobivity’s focus) has become an effective tool for customer acquisition and engagement. MULO (multi-location) […]
The Privacy Arms Race May Kill Ad Tech
A dangerous digital advertising arms race is brewing as browser makers try to prevent cross-site tracking. The desire of digital ad companies to keep tracking users, despite browsers’ preventative privacy measures, is leading our industry down a hazardous path for users, browser makers, and ad tech. In an effort to protect user privacy, browsers are […]
BOOM: Courting the Racquet Sports Industry With Robyn Duda
Tennis remains popular, badminton is having a moment says Pinterest, and paddle is, according to the Washington Post, the next big multi-location winner is racquet sports. We met with Robyn Duda, the co-founder of RacquetX, a new festival for both business and consumers that involves ALL racquet sports, to ask her about the trend. Why […]
GenAI : Where Brand Marketers Need to Upskill for the Future
Generative AI (GenAI) was one of the most talked about technologies in 2023. We saw it support Google searches, streamline A/B testing efforts, and even play center stage in last summer’s SAG-AFTRA strike. With the ability to automate repetitive tasks and streamline processes, GenAI is becoming an invaluable tool in marketing – and its potential […]
Street Fight’s Big 3
Street Fight Columns
Street Fight Categories
The Agency Offering Your Clients Need: Citation Intelligence for AI Search