News and Analysis

How AR Will Fundamentally Change Search, Participating in an ‘Internet of Places’

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Online-to-offline (O2O) commerce is one area where AR will find a home. Just think: Is there any better technology to unlock O2O commerce than one that literally melds physical and digital worlds? AR can shorten gaps in time and space that currently separate those interactions (e.g. search) from offline outcomes.

Street Fight Daily: Prime Day, Amazon’s Power, and Local; Google’s Mobile Speed Update and SMBs

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BIG MOVES AND TOP TAKES IN LOCAL… Prime Day Showcases the Power of an E-Commerce Empire—And What It Means for Local… Why Google’s Mobile Speed Update Smells Like Trouble for Small Businesses… Simpli.fi Reaches Next Level in Precise Location Targeting…

Foursquare Announces New Chief Revenue Officer, Liz Ritzcovan

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Ritzcovan’s mission will center on “client centricity.” She’ll be tasked with optimizing Foursquare’s relationships with its clients as the company seeks to make the case that its suite of resources for brands looking to connect the digital and physical worlds is both comprehensive and indispensable.

Commentary

Location, Relevancy, and the Search for Personalization

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Marketers today have access to an unprecedented amount of data about consumers and their environment that go well beyond location, ranging from their demographics and shopping behavior to the time of day and weather. However, local marketers continue to fail to leverage this throve of new data to create and deliver relevant, quality and personalized ads to consumers. And it’s a big missed opportunity…

As Google Updates Places, Could Some Merchants Find Their Listings Deleted?

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Local SEO consultants and service providers offer businesses the peace of mind that comes with knowing someone is watching the forums and industry news in order to act on policy changes and new developments quickly. Given the complexity of local SEO and the fast pace of change, it’s unreasonable to place the onus for listing management solely on the small business owner…

Apple’s Next Trick: Making the Retail POS Disappear

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The idea is to enable shoppers to conduct roving transactions throughout retail stores by scanning items with their iPhones, paying on the spot via iTunes then going on their way. No checkout aisles, no gum-snapping shopgirl, no 15 items or less. It creates a world where the mobile device is the POS…

Latest Posts

VIDEO: Hyperlocal Media 2.0 — Events and Email?

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The sale of AOL’s local media network, Patch, earlier this year marked something of an end to a lot of the optimism that once surrounded hyperlocal media. As local media veteran Jim Brady says, the category entered the “huddle for warmth” phase of its lifecycle. But a more optimistic tone has begun to return to the industry…

VIDEO: No Solicitors Please! How to Sell Services to SMBs

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During a panel at Street Fight Summit, GoDaddy’s Rene Reinsberg, Facebook’s SMB director Jonathan Czaja, and Vendasta’s CEO Brendan Kind discussed strategies and tactics to cut through the clutter and build trust with small business customers…

VIDEO: Ebay’s Ramadge Says Winning Trust is Key to Winning in Local

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During a keynote at Street Fight Summit in New York City last week, David Ramadge, head of venture outreach at eBay, offered a fascinating look at the shift in digital economy from global networks to connected “village economies…

Street Fight Daily: Facebook Redesigns Places, Local News Searching for Answers

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyFacebook Takes a Big Step Toward Competing in Local Search (Local Search Insider)… Is There Hope for Local News? (Atlantic)… Groupon Kicks Off First Analyst Day Amid Pivot to E-Commerce Site (AdAge)…

StockUp Presents the Latest Take on the Local Inventory Dilemma

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The three month-old startup has spent a year in stealth building a community around an app that allows users to scan barcodes and add product and pricing information manually to its database. Andy Ellwood, a former Gowalla and Waze executive who joined as chief revenue officer in January, says the company now has information about over half a million products in its database…

The Local Service Layer: How National-to-Local Succeeds

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In developing a national-to-local strategy, brands need to consider these two key resources: people and data. Employees, affiliates and other local evangelists offer an immense resource for promoting a brand to local consumers. At the same time, a deluge of local information is now available to allow brands to tailor messaging programmatically. In the first of a series sponsored by Surefire Social, we delve into the emergence of a way to harness data and empower agents on the ground…

5 Tips for the Aspiring Hyperlocal Publisher

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Although the business — and consumption — of journalism continues to evolve, its health certainly seems much more robust than it was five years ago. This is particularly true at a hyperlocal level. Yet at the same time some constants remain. In particular, issues around funding — and sustainability — continue to remain one of the sector’s biggest challenges…

Street Fight Daily: Revel Raises $100M, Groupon Splits App

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology…Revel Lands A Whopping $100m To Put Another Nail In Cash Registers’ Coffins (VentureBeat)… Groupon, Too, Turns to Multiple Apps (New York Times)… Small Business Lending Platform On Deck Files For IPO Valued At Up To $150 Million (Fox Business)…

The Clever Solution Behind Path’s Place Messaging Service

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In late September, the company added a feature to its messaging app called Places that allows users to text local businesses with questions, and, often within minutes, receive an answer. The experience is simple and habitual for both merchant and consumer, yet the infrastructure inside is a patchwork blend of technology and people that demonstrates a remarkable empathy for the realities of the market today…

5 Hyperlocal Platforms With Acquisition-Based Pricing

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Local merchants are looking for immediate results with their hyperlocal marketing programs, and most aren’t willing to pay up front for the online clicks of a customer who may or may not actually show up. As vendors search for better ways to serve the small business market, the focus is shifting away from website clicks, and toward customer acquisition…