News and Analysis
Dave’s Hot Chicken Tops Yelp’s Most Loved Brands
Consumers are cautious, still spending, and they love what they love. Yelp Most Loved Brands of 2025 report provides a snapshot of loyalty to certain brands and why and where enthusiasm is strongest. Dave’s Hot Chicken is the Nashville-style spicy chicken QSR that began in a Los Angeles parking lot and has since drawn a […]
Smarter Screens, Smarter Campaigns: How DOOH and Video Will Reshape 2026
As we head into 2026, the media landscape is reaching a distinct convergence point. Digital out-of-home (DOOH) is no longer an emerging channel. It’s the connective tissue between online intent and real-world decision-making. Video is no longer just a content format. It’s the operating system of modern influence. The smartest marketing and political campaigns in 2026 […]
Innovid Offers Reliable Measurement for Live Content
As live content continues its migration to streaming, marketers are demanding the same trust and precision they expect from traditional broadcast. Innovid, the independent software platform specializing in ad creation, delivery, measurement, and optimization, is stepping up to meet that challenge. The company recently unveiled its Live Content Certification Program, an initiative designed to ensure […]
Commentary
The Top Challenges in Localization and How Brands Solve Them
For mission-driven brands, trust is everything. Yet a single poorly worded message or misplaced visual can unintentionally damage that trust—especially as awareness campaigns expand into new communities. Growth requires reach, but reach without localization and cultural relevance risks appearing inauthentic or disconnected from the people you want to serve. With 76% of people preferring information […]
Streets Ahead: OpenAI ‘Code Red’, Google Maps & Gemini, Review Extortion
In this week’s Streets Ahead update, SOCi discusses Google and OpenAI escalating the AI platform race as Gemini outperforms GPT-5, Google Maps gaining new Gemini features, and Google responding to rising review extortion. Gemini’s Lead Triggers OpenAI ‘Code Red’ The News OpenAI has been shipping new ChatGPT features at a steady clip, but on core […]
The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers
A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]
Latest Posts
Buckle Up for the OOH Ad Gravy Train
Starting next year, the United States will be the center of am OOH sports bonanza. In 2026, the annual Super Bowl game kicks off in February. Then, FIFA World Cup matches will be played in 11 locations. And last but not least, the Summer Olympics returns to Los Angeles in 2028. DOOH advertisers and platforms are […]
Streets Ahead: YELP’s AI Transformation, TikTok Search and Generative Optimization
In this week’s Streets Ahead update, SOCi discusses Yelp’s AI transformation, TikTok’s search revolution and why Generative Optimization misses the point. Yelp’s AI Transformation: From Static Listings to Living Conversations The News Yelp’s 2025 Fall Product Release signaled a major leap toward an AI-driven future in local discovery. The update introduced more than 35 new […]
How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps
For years, agencies helping multi-location brands with local SEO have wrestled with the same challenge: keeping potentially hundreds of listings, web pages, and other digital assets consistent. A few mismatched hours, conflicting service descriptions, or outdated images and reviews could cause one location to outperform another in local search. But in the AI search era, […]
Genius Sports Limited’s New-Found Audience Granularity
Who are your fans? More specifically, who is your fan? Genius Sports Limited’s recent acquisition of Sports Innovation Lab, promises to make both scale and granularity possible when building an audience. Sports Innovation Lab is a data, analytics, and insights leader. Its research on fan behavior through its Fluid Fan™ Graph has helped global brands, […]
In-Game Ads Play the Long Game
Just because someone is an avid gamer doesn’t make them impervious to DOOH advertising. In fact, it’s a great channel in which to reach them via geotargeting and complements the in-game advertising experience across devices. As always, DOOH is non-intrusive. So why does only 5% of ad spend target the immersive, highly focused user platform […]
MULO Brands With Soul Fall Pick: Neighborly
What’s soulful about having a toilet unclogged or dust bunnies removed from under your bed? Neighborly, the fastest-growing home services company (with 19 brands in North America and $4B+ in revenue) prides itself on offering services along with soul throughout their business, building out a culture of caring and community. In fact, their recent convention was […]
Keen and Accretive: OOH Drives Hidden Growth
In a media landscape dominated by search, social, and streaming, a new analysis from Keen Decision Systems and Accretive suggests marketers may be missing one of their most efficient levers for growth: out-of-home (OOH) advertising. The joint study reveals that OOH delivers a marginal ROI (mROI) of $7.58 … well above the average media mROI […]
Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust
When consumers question what to believe, brands that show (not just tell) who they are will stand out. Authentic storytelling isn’t a marketing trend but a strategic approach that builds trust through clarity, action, and proof. The strongest stories don’t come from scripts. They come from real people, real moments, and real values in action. […]
The Digital Ceiling Is Here – OOH Advertising Is Breaking Through
For years, marketers have been told to chase efficiency, driving budgets deeper into digital and social media. And for a while, that made sense. But efficiency has a ceiling, and today’s marketing ecosystem is hitting it hard. Digital feeds are oversaturated, audiences are fatigued, and the once-reliable growth engine of online marketing has plateaued. With […]
Andy Wiederhorn Returns to Fat Brands
Sometimes stepping away from a role for a while gives leaders a whole new perspective on their company and its future. Andy Wiederhorn, CEO of Fat Brands, spent more than a year as an outside consultant and strategic advisor to the company. It allowed him an opportunity to focus on long-term strategy and capital allocation. […]
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