News and Analysis
Walmart and Magnite Signal Retail Media’s Next Phase
Walmart’s new partnership with Magnite may signal a broader shift in how retail media networks operate. Rather than requiring advertisers to work within retailer-controlled ecosystems, companies are increasingly looking to make their first-party data available across the platforms agencies already use. For multi-location brands and agencies, the move points toward a more interoperable future for […]
What the FBI’s DOOH Strategy Teaches Marketers
Digital out-of-home (DOOH) advertising has traditionally been viewed as a channel for building brand awareness, driving store visits, and influencing purchase decisions. But one of its longest-running use cases highlights a different strength: its ability to generate real-world action quickly and at scale. The Out of Home Advertising Association of America (OAAA) recently announced the […]
Scooter’s Coffee Growth and the Future of Franchise Marketing
As multi-location brands push deeper into expansion mode, one of the biggest operational challenges is no longer simply opening new locations. It is maintaining consistent customer engagement, local visibility, and brand standards across hundreds of markets simultaneously. Scooter’s Coffee is increasingly confronting that reality firsthand. The rapidly growing drive-thru coffee chain, Scooter’s Coffee, has expanded […]
Commentary
AI Made Marketing Faster. It Also Made It Harder to Control.
Generative AI is accelerating creative production, but it’s also making performance harder to control. As more teams generate more assets, consistency drifts and optimization becomes less clear. The next phase of AI in marketing isn’t about speed … it’s about structure. For midsize marketing teams, generative AI has unlocked unprecedented speed. Campaigns that once took […]
Why AI Describes Locations Differently
Picture two locations of the same quick-service restaurant brand, both in the same metro area, both with solid review scores, both with optimized Google Business Profiles. Yet when you ask ChatGPT to recommend a spot in each of their respective neighborhoods, one location gets highlighted at the beginning of the AI-generated response with specific dish […]
Reviews Are Now a Growth System for Multi-Location Brands
For years, many multi-location brands treated reviews as a reputation issue. Something to monitor. Something to clean up. Something to escalate when a location had a public problem. That framing is outdated. Reviews now sit much closer to performance than many brands still acknowledge. They influence whether a customer trusts a location enough to call, book, […]
Latest Posts
Flamel.ai Launches Luna to Fix Franchise Marketing Execution
For years, franchise and multi-location brands have faced a persistent breakdown between strategy and execution. Corporate teams build campaigns designed to scale nationally, but at the local level, those franchise marketing campaigns often fragment—deployed inconsistently, delayed, or not executed at all. This week, Flamel.ai introduced a platform designed to close that gap. The company announced […]
Weather Is Reshaping Marketing – How Brands Are Turning Storms Into Sales
When weather shifts, consumer intent spikes and brands that adapt messaging in real time are capturing the most valuable moments to drive action. Spring is trying to spring in the Northeast but so far, the vibes have been reluctant. But that doesn’t hinder weather-reactive marketing; it presents new opportunities for warm-weather retail activities and products. […]
AI Is Rewriting Media Planning – Basis’ Compass Turns Briefs Into Campaigns in Minutes
Media planning is entering its fastest transformation in decades. What once took days (or weeks) of assembling briefs, analyzing data, and building presentations is now being compressed into minutes as agentic AI in advertising automates the core of AI media planning. That shift is now operational. With Compass, Basis has introduced an AI advertising platform that […]
Why Restaurant PR Matters for Local Growth
A great PR campaign can make or break the future of a restaurant location. But in the case of multi-location restaurant brands, this requires strong collaboration between local or franchise leadership and the overall brand to ensure a consistent, coordinated effort. The unique challenges of restaurant PR Running a PR campaign for a restaurant is […]
Your Locations Show Up in AI – But Are They Recommended?
A consumer asks an AI assistant for a local business recommendation near one of your locations. Your brand location appears in the response. By most current measures, that’s a win — and it is. But for MULO marketers managing local search performance for dozens, hundreds, or even thousands of locations, presence in AI-generated responses is […]
Klaviyo’s New AI Agent Builds Full Campaigns From a Single Prompt
AI is rapidly changing how marketing gets done and Klaviyo is pushing that shift further by introducing tools that can generate and execute entire campaigns from a single prompt. With its new Composer feature and expanded AI agents, the company is moving toward a model where marketers define outcomes and software handles the execution. Klaviyo’s […]
As AI Adoption Grows, Nearly Half of Advertisers Plan to Bring Media Planning In-House
As AI reshapes how campaigns are planned, executed, and optimized, a growing number of advertisers are reconsidering one of the industry’s foundational structures: the role of external agencies in media planning. New research suggests that nearly half of brands are preparing to bring more of that function in-house, signaling a broader shift toward control, data […]



















































In-App Messaging, the Most Undervalued Channel in Modern Marketing