News and Analysis

Dave’s Hot Chicken Tops Yelp’s Most Loved Brands

Dave’s Hot Chicken Tops Yelp’s Most Loved Brands

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Consumers are cautious, still spending, and they love what they love. Yelp Most Loved Brands of 2025 report provides a snapshot of loyalty to certain brands and why and where enthusiasm is strongest. Dave’s Hot Chicken is the Nashville-style spicy chicken QSR that began in a Los Angeles parking lot and has since drawn a […]

Smarter Screens, Smarter Campaigns: How DOOH and Video Will Reshape 2026

Smarter Screens, Smarter Campaigns: How DOOH and Video Will Reshape 2026

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As we head into 2026, the media landscape is reaching a distinct convergence point. Digital out-of-home (DOOH) is no longer an emerging channel.  It’s the connective tissue between online intent and real-world decision-making. Video is no longer just a content format.  It’s the operating system of modern influence. The smartest marketing and political campaigns in 2026 […]

Innovid Offers Reliable Measurement for Live Content

Innovid Offers Reliable Measurement for Live Content

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As live content continues its migration to streaming, marketers are demanding the same trust and precision they expect from traditional broadcast. Innovid, the independent software platform specializing in ad creation, delivery, measurement, and optimization, is stepping up to meet that challenge. The company recently unveiled its Live Content Certification Program, an initiative designed to ensure […]

Commentary

Streets Ahead: OpenAI 'Code Red', Google Maps & Gemini, Review Extortion

Streets Ahead: OpenAI ‘Code Red’, Google Maps & Gemini, Review Extortion

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In this week’s Streets Ahead update, SOCi discusses Google and OpenAI escalating the AI platform race as Gemini outperforms GPT-5, Google Maps gaining new Gemini features, and Google responding to rising review extortion. Gemini’s Lead Triggers OpenAI ‘Code Red’ The News   OpenAI has been shipping new ChatGPT features at a steady clip, but on core […]

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

The App-or-Web Dilemma: Where Brands Should Steer Holiday Shoppers

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A shopper clicked on your Black Friday email. They landed on your mobile site, ready to buy. A full-page interstitial pops up: “Download our app for a better experience!” They closed it. Lost sale: $150. Multiply that by thousands of clicks during peak shopping days, and you’re leaving serious money on the table. Most retailers […]

How Agencies Can Balance Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence

Balancing Local SEO and Paid Ads Using Hyperlocal Visibility Intelligence

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For agencies working with multi-location (MULO) brands, one of the hardest ongoing decisions is how to split resources between local SEO and paid media. The reality is this: local SEO and paid ads are not competing disciplines. They’re complementary, and the most effective agencies aren’t choosing between them — they’re deciding where each produces the […]

Latest Posts

Streets Ahead: YELP's AI Transformation, TikTok Search and Generative Optimization

Streets Ahead: YELP’s AI Transformation, TikTok Search and Generative Optimization

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In this week’s Streets Ahead update, SOCi discusses Yelp’s AI transformation, TikTok’s search revolution and why Generative Optimization misses the point. Yelp’s AI Transformation: From Static Listings to Living Conversations The News Yelp’s 2025 Fall Product Release signaled a major leap toward an AI-driven future in local discovery. The update introduced more than 35 new […]

How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps Local Falcon Streetfight

How Agencies Can Protect Multi-Location Brands from AI Visibility Gaps

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For years, agencies helping multi-location brands with local SEO have wrestled with the same challenge: keeping potentially hundreds of listings, web pages, and other digital assets consistent. A few mismatched hours, conflicting service descriptions, or outdated images and reviews could cause one location to outperform another in local search. But in the AI search era, […]

Genius Sports Limited’s New-Found Audience Granularity

Genius Sports Limited’s New-Found Audience Granularity

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Who are your fans? More specifically, who is your fan? Genius Sports Limited’s recent acquisition of Sports Innovation Lab, promises to make both scale and granularity possible when building an audience. Sports Innovation Lab is a data, analytics, and insights leader. Its research on fan behavior through its Fluid Fan™ Graph has helped global brands, […]

In-Game Ads Play the Long Game

In-Game Ads Play the Long Game

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Just because someone is an avid gamer doesn’t make them impervious to DOOH advertising. In fact, it’s a great channel in which to reach them via geotargeting and complements the in-game advertising experience across devices. As always, DOOH is non-intrusive. So why does only 5% of ad spend target the immersive, highly focused user platform […]

MULO Brands With Soul Fall Pick: Neighborly

MULO Brands With Soul Fall Pick: Neighborly

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What’s soulful about having a toilet unclogged or dust bunnies removed from under your bed? Neighborly, the fastest-growing home services company (with 19 brands in North America and $4B+ in revenue) prides itself on offering services along with soul throughout their business, building out a culture of caring and community. In fact, their recent convention was […]

Keen and Accretive: OOH Drives Hidden Growth

Keen and Accretive: OOH Drives Hidden Growth

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In a media landscape dominated by search, social, and streaming, a new analysis from Keen Decision Systems and Accretive suggests marketers may be missing one of their most efficient levers for growth: out-of-home (OOH) advertising. The joint study reveals that OOH delivers a marginal ROI (mROI) of $7.58 … well above the average media mROI […]

Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust

Authentic Storytelling: Real-Life Scenarios Showcase Brand Values and Build Trust

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When consumers question what to believe, brands that show (not just tell) who they are will stand out. Authentic storytelling isn’t a marketing trend but a strategic approach that builds trust through clarity, action, and proof. The strongest stories don’t come from scripts. They come from real people, real moments, and real values in action. […]

The Digital Ceiling Is Here - OOH Advertising Is Breaking Through

The Digital Ceiling Is Here – OOH Advertising Is Breaking Through

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For years, marketers have been told to chase efficiency, driving budgets deeper into digital and social media. And for a while, that made sense. But efficiency has a ceiling, and today’s marketing ecosystem is hitting it hard. Digital feeds are oversaturated, audiences are fatigued, and the once-reliable growth engine of online marketing has plateaued. With […]

Andy Wiederhorn Returns to Fat Brands Leadership - Strategic Reset

Andy Wiederhorn Returns to Fat Brands

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Sometimes stepping away from a role for a while gives leaders a whole new perspective on their company and its future. Andy Wiederhorn, CEO of Fat Brands, spent more than a year as an outside consultant and strategic advisor to the company. It allowed him an opportunity to focus on long-term strategy and capital allocation. […]

Spectrio and Screenverse Partner to Monetize Brand-Owned Screens

Spectrio and Screenverse Partner to Monetize Brand-Owned Screens

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Spectrio announced a strategic partnership with Screenverse, one of the fastest-growing players in the programmatic digital out-of-home (DOOH) space. The collaboration, announced October 15, 2025, expands Spectrio’s capabilities by introducing programmatic ad monetization directly into its enterprise signage ecosystem, turning brand-owned screens into scalable media opportunities. For Spectrio, a long-time leader in digital signage and […]