News and Analysis

Why Are Retailers Hesitant to Explore Omnichannel Opportunities?

Share this:

More than 90% of shoppers combine digital and physical channels on the path to purchase, and four in 10 online shoppers are using buy-online, pick-up-in-store (BOPIS) checkout options. But the big news coming out of the 2018 holiday season isn’t how many shoppers are taking advantage of online-to-offline fulfillment. It’s how few retailers are offering it.

Study: SEO Suffers From Lack of Context

Share this:

Consumers frequently use the same terms in different ways, making it a challenge for marketers to accurately understand their online queries. Professors Jia Liu and Olivier Toubia found that digital marketers are at a distinct disadvantage as they attempt to infer content in quantifiable ways.

On Google, Hyperlocal Listing Strategy is Key to Brick-and-Mortar Success

Share this:

Called “How to Survive in Google’s Local Search Ecosystem,” GMB senior product manager Steven Chen’s talk at Brandify’s annual conference emphasized the importance of a hyperlocal listing strategy in which multi-location brands empower franchisees to take ownership of their own user-facing information.

Commentary

Did Apple Just Solve Deep Linking?

Share this:

One of the coolest things to come out Apple’s September product event was 3D Touch, which lets users indicate levels of intent based on how hard they press apps and links. Beyond the gadgetry of 3D Touch, one thing hasn’t been said: This is essentially deep linking, an area that will be a key battleground in local. 3D Touch could preempt the deep linking dilemma by peeking deep within other apps — a lighter and more elegant solution I’m calling “deep previewing.”

How the Marketing of SMB Marketing Services is Evolving

Share this:

The marketing of digital marketing services was once built on guarantees of leads, new customers, clicks, and the like. But when it comes to promoting small and medium-sized business (SMB) marketing products and solutions, the rhetoric and tactics have shifted. The new direction is more consultative and driven by content.

Executive Survey: What’s Hot and What’s Not in the Connected Local Economy

Share this:

Preliminary results from our forthcoming executive survey suggest that industry players are investing the most in mobile, followed by data and analytics. Respondents indicated that mobile marketing and managing company websites were the biggest challenges for local merchants, along with SEO and listings management. More complete survey results will be revealed at our upcoming Street Fight Summit in New York City.

Latest Posts

Street Fight Daily: Yelp’s Struggles Continue, New App Bizibid Wants to Boost Local Economies

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp Traffic Could Decline for the First Time Ever After Google Changed its Search Algorithm (Business Insider)… What Would Happen If Uber, Priceline, and Craigslist Had a Baby? (New York Observer)… Microsoft’s Tossup App Makes it Easier to Meet Your Friends for Lunch (The Verge)…

What Merchants Need to Know About Apple Pay and Loyalty Apps

Share this:

Having provided a window into the future of Apple Pay and Wallet, Apple recently left small businesses wondering about how to adapt their mobile strategies to stay competitive. Here’s how the changes could affect merchants.

Local News Sites Need More Than Funding — They Need Vision

Share this:

Community news vet Steven Waldman has produced “Report for America,” a brisk blueprint to save what he calls “civically important” news. But if publishers are really going to save local news, they should work on deepening their focus on the demographic shifts in their communities…

Street Fight Daily: Buy Buttons’ Impact, 7-Eleven Launches One-Hour Delivery

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… New, Simple ‘Buy’ Buttons Aim to Entice Mobile Shoppers (New York Times)… Twitter Introduces New Audience Insights for Brands (Twitter)… 7-Eleven Launches One-Hour Delivery in US (RetailWeek)…

Street Fight Daily: Yelp Sale Stalls, Twitter’s New Ads Button

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp Sale Process to Stall as Founder Decides to Wait (Bloomberg)… Twitter Pushes Ads With A New Button Atop Mobile Users’ Profiles (TechCrunch)… An Argument that Newspapers are Missing Out on Reaching Loyal, Local Digital Audiences (NiemanLab)…

Square Launches Payroll, Expanding Suite of Services for Small Businesses

Share this:

As part of its push to become a comprehensive platform for small businesses, Square has launched a new payroll management service. The product is targeted particularly at SMBs that pay employees on an hourly basis, but it can also be used for those that have salaried staff.

Openings & New Hires at Lyft, Yext, Twitter, Uber, Invoca & more

Share this:

In this week’s column, Twitter sees more high-level departures; Yext brings on a CMO from Salesforce; Lyft acquihires; Uber gets Bing employees; Invoca names a new CEO; and more. Find out what’s behind the moves…

LBMA Podcast: PayPal and Uber, Foursquare’s Mayor Mea Culpa

Share this:

On the show: tools, services and technologies that will make your summer vacation better – no babysitting included. Stories about: Google Photos; the KeepTrax app; Google’s Sidewalk Labs; Trending places on Instagram; Samsung’s safety truck; and the Space Case 1

Street Fight Daily: PayPal Acquires Xoom, ReachLocal Could Extend Yahoo Partnership

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… ReachLocal In Talks To Extend Yahoo Partnership Into Gemini Native Ads (Search Marketing Daily)… Zozi Raises $30 Million in Financing (New York Times)… Google Highlights Low Prices, Mimicking Amazon (Wall Street Journal)…

Labor Issues Aren’t the Only Hazard in Uber’s Business Model

Share this:

Uber-for-X innovators and investors be warned: several elements of Uber’s market inoculated it against three hazards associated with the single service model: Trigger Infrequency, Customer Loyalty, and Market Density.