News and Analysis

New Hires at Uberall, MightyHive, Dream Local

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Every two weeks, our jobs columnist Geoff Michener provides a roundup of the latest hires in the digital marketing and media ecosystems. This week’s edition also includes new hires at Motive, JumpCrew, L’Oréal, and Pubmatic.

What Standard Cognition’s Big Play Means for Autonomous Retail

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If autonomous checkout systems ever go mainstream, it will be because retailers finally figured out how to effectively harness in-store cameras to determine where customers are and what items they’re holding in real-time. Reaching that goal has proven elusive to AI technology providers thus far, but a San Francisco-based startup called Standard Cognition is hoping that its recent acquisition of Explorer.ai, a mapping and computer vision firm, will be the catalyst that’s necessary to accelerate growth and expand into new retail verticals.

Privacy-Forward Search Engine DuckDuckGo Partners with Apple Maps

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Making a big splash in privacy, the ongoing story that has dominated location data-based marketing buzz in 2019, DuckDuckGo, the search engine that does not store user data in order to sell pricey ads, announced that it is using Apple’s MapKit JS to power searches. While the search engine’s results are sought out by far fewer users than search industry leader Google’s, the growth DuckDuckGo is experiencing further validates the impression the tech media has practically been screaming about this year: The winds on privacy are definitively changing, and data-driven companies that fail to heed those changes are in for quite a storm.

Commentary

Yodle Weighs in on How Google’s SERP Change Has Affected Online Ads for SMBs

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With a few weeks of empirical data, we now have a much clearer sense of how or if this change has affected local AdWords campaigns. At Yodle, we have seen a negligible effect on the performance metrics of the search engine marketing (SEM) campaigns we run on behalf of our local small business clients.

How Badly Do Consumers Really Want Grocery Delivery?

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Instacart is bumping up against the realities of the economy. There are two countervailing trends that are working against the idea of grocery delivery: frugality, and shopping-as-entertainment.

The Changing Role of Local Search Ranking

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As mobile searches outpace desktop-based searches, proximity throws a wrench in the works of traditional rankings.

Latest Posts

Online Reviews Providing Insights That Help Brands Compete

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The evidence is in. Reviews on social media have a material impact on the capital investments made by nationwide brands. The key is strength in numbers: A national brand will be more likely to have the critical mass of reviews required in order to move beyond anecdotal evidence and glean statistically significant results.

Report: Getting the Most out of Hyperlocal Social Media Marketing

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A new report from Street Fight Insights found that many local businesses don’t feel they’re getting return on their social media efforts. That’s in spite of the fact that two-thirds of them are using social media for marketing, and many plan to increase their efforts. Companies in the connected local economy value chain looking to best serve merchants should supply them with tools and services to measure the impact and efficiency of their social media marketing programs.

Street Fight Daily: Postmates’ Super-Speedy Food Delivery, Apple Approves Native Ad Blocker

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Postmates Takes on Uber and Sprig with Quick Food Delivery Service Pop (Recode)… Apple Approves an App That Blocks Ads in Native Apps (TechCrunch)… Amazon Commands Almost Half of All Product Searches, and Marketers Are Ignoring Omnichannel (VentureBeat)…

Urgent.ly’s Spanos: On-Demand Is How Everybody’s Going to Get Service for Everything

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“I’ve long been a believer that on-demand is going to revolutionize every service sector in the economy. There will be different flavors of it, based on the characteristics of particular verticals. Five years from now, this is how everybody’s going to get service for everything,” said Urgent.ly CEO Chris Spanos.

Editor’s Take: The Perils of Uberization for the Local Economy

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On-demand is a convenient rubric for speaking about a certain type of currently faddish platform, but not every underlying service or product is the same. Transportation is not the same as home services or restaurants. By extension, not everything Uber does will work equally well outside of its particular niche. Demand-based pricing is a prime example.

Case Study: Hotel Attracts Luxury Travelers with Guest-Facing Mobile Tech

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As London’s boutique Lanesborough Hotel began what would become a 19-month, multi-million dollar refurbishment in 2014, executives started looking for strategic ways to appeal to guests with luxury tastes. To go along with the newly renovated rooms, which reopened in July, the team decided to add a technology component that would be unlike anything travelers had ever experienced.

Street Fight Daily: What Dorsey’s Twitter Gig Means For Square, Google to Roll Out ‘Now on Tap’

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Jack Dorsey’s Dual CEO Role Raises Questions for Square (New York Times)… Now on Tap, Google’s Mobile Search Trojan Horse, Is Out of the Gate (Recode)… Pinterest Expands Buyable Pins to More Ecommerce Platforms, Reaching Thousands of Merchants (TechCrunch)…

Connecting the Local-Mobile Economy, One Step at a Time

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Hyperlocal, mobile, on-demand contextual commerce enabled by buy buttons within mobile apps — that’s the new string of buzzwords making the rounds at industry conferences. The market reality: It’s going to take a while for this string to play out in the connected local economy. A key reason is that even as mobile disrupts search, most marketers and merchants can’t expect to get their own app on a majority of users’ home screens.

The Struggle to Save Local News Is Not Doomed

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The current state of local news in the technology-driven information age continues to be a hotly debated topic in industry circles. There’s more consensus around the grim prospects for local print media, and more debate about the outlook for independent local news sites. Understanding where the future lies for local news requires a thorough parsing of both positions.

Street Fight Daily: How Surge Pricing Could Affect Retail, Walgreens’ Mobile Approach

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber-Style Surge Pricing May Catch on with Retailers (Forbes)… Why Walgreens Is Partnering with Postmates and Betting Big on Mobile (LinkedIn Pulse)… Kroger Tests ‘Smart Shelf’ Technology (Indianapolis Star)…