News and Analysis

food

Walmart Enlists Google to Power Voice-Driven Grocery Shopping

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Partnerships between retailers and tech platforms will provide increasingly important benefits for local discovery as voice becomes a more established search channel. In the age of voice-driven local search, consumers looking for products and services will become accustomed to having only one option surfaced (as Assistant is unlikely to rattle off five choices), which means being a consumer’s first option will be paramount for brick-and-mortars.

online privacy

Interactive Advertising Bureau Europe Catches Heat from Privacy Advocates

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Johnny Ryan, chief policy and industry officer at Brave, a privacy-first web browser, filed a complaint with the Irish Data Commission against Interactive Advertising Bureau Europe on Tuesday evening based on the latter’s alleged violation of GDPR. A statement circulated by Brave on Tuesday identified IAB Europe as a leading lobbyist for the digital tracking industry and accused the company of violating GDPR guidelines with its “cookie wall,” a message encountered by those navigating to its website that requires visitors to consent to tracking from both IAB Europe and third parties.

Report: Education of SMB Marketers a Glaring Hole in Vendor Approaches

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The disconnect between how vendors think they are supporting and educating their clients, and how those clients actually feel they are being supported, can be alarming. BrandMuscle’s report found that local marketers are hungry for marketing knowledge, and yet 18% believe they get “little to no support” from the agencies or marketing teams with which they work. Twenty-eight percent say they get “check-the-box support,” which is still insufficient.

Commentary

New Report Shows Urban SMBs Do Better with Agency Help

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Street Fight’s new analysis, The Urban SMB Report, indicates that local business owners in big cities get better results from their digital marketing efforts by not doing it themselves. The more they outsource, either to internal staff or to an agency, the higher their satisfaction rating. But there is room for improvement.

Brand Battles in Depth: Looking at Starbucks vs. Dunkin’ Donuts

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The series demonstrates the real complexity of cross-platform digital marketing and the importance of a data-driven strategy in identifying meaningful objectives and tracking performance. This commentary explains how Brand Battles are constructed and how their subject areas fits into the bigger picture of local marketing for national brands.

As Voice Search Gains Importance, So Does Schema Mark-up for SMB Sites

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Like it or not, SMBs have become far more educated and sophisticated with regard to digital media, and are in a much better position to hold their providers accountable. As a result, providers now must look for ways to more cost effectively provide higher quality products.

Latest Posts

4 Ways That Retailers Can Gain Traction on Mobile

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As retailers continue to reimagine marketing to consumers using mobile, the tools to do so will evolve as well. Similar to marketing automation for B2B, retailer-focused solutions providers are enriching their platforms so that retailers can deliver marketing messages and offers to highly segmented consumers.

5 Timeless Sales Practices for Vendors Who Sell to SMBs

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The devil is in the details: the tone of a subject line, timing of a phone call, recency of the point of contact, marketing cadence, and value proposition positioning — all impact sales. Yet many conversations tend to forget these basics and focus instead on new-age, shiny fixes.

Street Fight Daily: UberEats App Launching Soon Across U.S., Square Takes a Hit

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Uber Prepares Meal-Delivery Service for 10 U.S. Cities (Wall Street Journal)… Square Falls Below Its IPO Price (Fortune)… Boxed, the Ecommerce Startup for Costco-Sized Orders, Nabs $100M (Forbes)…

6 Smart Ways Retailers Can Use Heat Maps to Drive Conversions

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What do customer movements inside stores have to do with conversions? It turns out, quite a lot. Slight changes in routing can increase the traffic around promotional displays and help avoid bottlenecks. Some of the smartest retailers are installing beacons, WiFi, and other hyperlocal technologies as a way to generate heat maps that track customer flows.

Local Media Consortium Touts New comScore-Validated Reach

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The 75 newspaper groups and broadcasters that comprise the Local Media Consortium have always pitched advertisers that their “premium” content pulled in big numbers of readers. But LMC’s stats on unique visitors to its members’ 1,600 digital platforms were produced by a crazy quilt of measurements from individual publishers. The result was totals so high […]

Street Fight Daily: Foursquare’s New Plan, Tech’s Dominating ‘Frightful 5’

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Foursquare’s Plan to Use Your Data to Make Money — Even if You Aren’t a User (Wired)… Tech’s ‘Frightful 5’ Will Dominate Digital Life for Foreseeable Future (New York Times)… What’s Next For Lead Generation? (TechCrunch)…

Feastly Co-founder: ‘We’re Looking to Become the Largest Dining Establishment in the World’

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Feastly wants to connect you with a specific chef instead of a restaurant, so that you can have a unique meal prepared for you and your party wherever you want to eat it. Street Fight recently caught up with Feastly’s co-founder Noah Karesh and advisor Lem Lloyd to talk about the thinking behind the service.

How the Tech Emerging From CES Could Impact Local Advertisers

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While some of the consumer-facing products that made headlines won’t hit store shelves for months, there was plenty to learn from the show for anyone involved in media, software, content, and design. Here’s a look at how some of these technologies could impact advertising planning and creation right now.

Street Fight Daily: DoorDash’s Unicorn Hopes Fall Short, Rite Aid’s Massive Beacon Program

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… DoorDash Struggles in Quest for $1 Billion Valuation (Wall Street Journal)… Rite Aid Preps One of the Largest Beacon Activations (GeoMarketing)… The Goldman Sachs Note Behind the Theory that Apple has Figured Out How ‘to Starve Google’s Core Business Into Irrelevance’ (Business Insider)…

Openings and New Hires at GoDaddy, Revel Systems, Gatehouse Media

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Every two weeks, Geoff Michener covers some of the latest job changes taking place in this dynamic industry. In this week’s column, Shopify appoints a new COO, the Morning Call has a new publisher, and a digital sales vet is promoted at CBS.