News and Analysis
Which Emerging Social Platforms Will Win Big This Holiday Season?
Retailers looking for an edge this holiday season are testing the waters with newer, emerging social platforms in a bid to generate awareness and market their products to huge audiences of tech-savvy teens and twenty-somethings.
On TikTok, a mobile app for creating and sharing short videos, retailers are poised to connect with a base of more than 500 million users.
With GatherUp Acquisition, ASG Expands Into Reviews Space
Mike Blumenthal says the acquisition by ASG gives GatherUp greater access to organizational value, helping the company build better products and processes faster and more robustly. He expects there to be virtually no change in GatherUp’s day-to-day activities. All of the company’s teams—including sales, customer success, engineering, and management—will remain intact following the acquisition. Aaron Weiche will stay on as CEO. Although GatherUp was founded in San Jose, the company employs a distributed team that is now focused in Minneapolis, Minnesota.
US Businesses Lead on Reputation Management
Loyalty to local businesses may never cease to be an important factor in brick-and-mortar commerce, but the boom of “near me” searches and the emphasis on convenience in the age of mobile search make a prime online presence for the quick-querying passerby more important than it has ever been. This latest Uberall data indicate that responding to reviews can provide the slight 5-star rating bump that guides an unfamiliar customer into a store she may otherwise pass up for a higher-ranked competitor.
Commentary
Charting Google’s Shifting Priorities in the New Local Search Survey
For many years, Physical Address in City of Search was the most important ranking factor, but it has now been overtaken by Proximity of Address to the Point of Search (Searcher-Business Distance). As such, the canonical local search use case has become a mobile user searching for a business nearby his or her current location.
The Current State of Google Maps — Fake News, Fake Reviews
“It’s incredible to me that given all of Google’s focus on new local products that they are still getting some of the basics wrong,” Mike Blumenthal tells David Mihm. “People who rely on Google more and more to find local businesses need to know that the fundamental metric of the business quality, reviews, is fair and well policed.”
The Evolution of Location-Based Targeting
The technical methodologies and approaches for answering the question of where a device is (or what the user is doing) are not all created equal, and it’s worth taking a look at the different methodologies and how they are evolving.
Latest Posts
Pasadena Now: 20 Articles Daily and 75 Advertisers — But Big Challenges As Well
“We built an online community newspaper the old-fashioned way — with daily deadlines, plenty of shoe leather and a grueling schedule of personally attending dozens of community events every month,” publisher James Macpherson says about his 12-year-old local news site.
Street Fight Daily: Google Debuts Assistant, Investors Losing Interest in Delivery
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Meet Google Assistant: A New Search Platform, Rather Than A Gadget or an App… Swirl Looks to Close the Digital Divide Between E-Commerce and Physical Stores
ClipCall Uses Mobile and Video to Help Consumers Connect With Home Service Providers
Lots of companies have taken a whack at the local home services space — from Angie’s List to a raft of startups. ClipCall, which came out of beta in January and will present t Street Fight summit West on June 7th, relies on customers using the company’s app to record video of a job they need doing and then sends that video out to nearby experts.
How True Religion Uses Wearables to Elevate the Shopping Experience
“It’s no secret that today’s retail landscape has shifted from ‘shopping efficiency’ to experiential. Customers want and expect elevated treatment from their brands. Specifically, brands that they frequent,” says the company’s SVP for direct to consumer, John Hazen.
Street Fight Daily: Google to Introduce Echo Rival, Amazon to Open More Stores
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google To Introduce its Voice-Activated Home Device… Amazon To Open More Brick-and-Mortar Stores, Beef Up Prime Services… ClipCall Uses Mobile and Video to Help Consumers Connect with Home Service Providers…
Unacast Raises $5 Million to Build Out Its Beacon Network
CEO Thomas Walle (who will be speaking at #SFSW16 in just three weeks) says the company will use the funding to develop more partnerships to build out its network of proximity companies so that it can use the aggregate data to “index the physical world.”
Sponsored Post: 5 Social Media Mistakes SMBs Make — and How to Fix Them
Whether an SMB uses Facebook, Twitter, Instagram, LinkedIn, and/or Pinterest or other networks, they need to consider the following mistakes they can make and how to successfully navigate the sometimes-choppy waters as they grow their social media presence and customer engagement…
Weighing the Local Promise of Bots and Conversational Commerce
Are bots the future of the internet? Maybe, maybe not; like the buzz around Google Glass in 2013, we’re in the midst of a moment when it’s hard to tell the difference between hype and technological breakthrough.
Street Fight Daily: Product Ads Come to Google Image Search, Weighing Bots’ Promise
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Product Listing Ads Officially Launch in Image Search… MCX, the Big Retailer Answer to Apple Pay, Announces Layoffs and Another Product Delay… Amazon Launches Restaurant Delivery in Manhattan with More Than 350 Eateries
Homebrew VC Wants to Build Out Startups That Bring Value to Location
The firm has built up an impressive roster of investments in seed stage companies focused on the “bottom-up economy.” Co-founders Hunter Walk and Satya Patel have a particular interest in seeing businesses advance in tech and value-added location services.
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AI Won’t Fix Advertising – It May Scale Its Chaotic Nature