News and Analysis

Retail Insights: Inside The Vitamin Shoppe’s Omnichannel Strategy

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The data that The Vitamin Shoppe collects in its CRM is used to create 360-degree views of each customer so that in-store associates can see in real time when customers have earned new awards and offer more personalized product recommendations based on previous purchases.

Consumers Still Do Not Understand How Companies Use Their Data

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More than one year after the implementation of GDPR in Europe and with CCPA looming, consumers still have no idea how and why companies like Google and Facebook collect their data. That’s according to a global survey by mobile marketing firm Ogury, the largest of its kind to ask consumers about their understanding of marketing and privacy.

Nearly 40% of respondents in both Europe and the US were ignorant of what GDPR is. But more significant is that 52% of consumers report not understanding how their data is used.

Allset Redefines Its Position in the Mobile Ordering Space

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Standing out in the mobile ordering space isn’t easy. GrubHub, Uber Eats, Door Dash, and dozens of other mobile ordering platforms are competing for business in what’s already become a tight market. So how does an outsider break into the business, and break away from the competition?

For companies like Allset, the answer is to create entirely new services that competitors aren’t offering.

Commentary

Why Google Is Becoming the ‘New Homepage’ for SMBs

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“So many things are happening right on Google; clicks to call, driving directions, etc., and even more so than a website,” Mike Blumenthal tells David Mihm. “For a business to do well there, things like photos, reviews (everywhere) and other visuals are becoming ever more important.”

Will Native-Social Ads Dominate Mobile?

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The majority of mobile ad companies that don’t evolve their janky and interruptive banners will be displaced. A new era of mobile ads will be defined by intelligent formats that speak to the affinities of buying-empowered millennials (who are now almost 40 by the way).

Survey: Merchants Gain Social Media Sophistication, Rate it Most Effective Tactic

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Over the past several years, Street Fight has seen these local merchants shift their marketing budgets away from traditional media like newspapers, print Yellow Pages, and local broadcast towards digital marketing and media. That trend continues in a new survey that we conducted earlier this year.

Latest Posts

Street Fight Daily: Google Will Offer Home Phone Service, Lyft Introduces New Carpooling Feature

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Google Fiber’s Latest Innovation Is a Landline (TechCrunch)… Lyft Wants to Make ‘Casual Carpooling’ a Thing Again (The Verge)… Digital Neck-and-Neck with TV Ad Spend in the U.S. (eMarketer)…

Case Study: Law Firm Uses Social Channels to Amplify Messaging to Prospects

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“Marketing for law firms generally is something that not even 20 years ago was considered somewhat taboo,” Mike Mellor says. “The folks in law firms have had some catching up to do in regards to driving cultural change and getting attorneys comfortable with the concept of marketing and new business development.”

Augmenting the Local Shopping Reality

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“I believe we are now at the tipping point where both AR and VR are set to become accepted into the mainstream and in a few years will play an integral part in all our lives,” says Amplified Robot’s Steve Dann.

Street Fight Daily: Facebook’s Messenger Could Be the Next PayPal, Uber Won’t Go Public Anytime Soon

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Report: Facebook Messenger Might Become Your New Mobile Wallet (Marketing Land)… Uber IPO Uber-Unlikely (CNBC)… Searching For Google CEO Sundar Pichai (BuzzFeed)…

9 Killer Location Features for Retailer Mobile Apps

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Retail apps have a reputation for being bulky and unnecessary, and for taking up space on consumers’ phones without delivering enough benefit. Going forward, the key for retailers looking to gain traction with their branded mobile apps will be integration with more location-based components.

Service Marketplace Lead Gen — What Color Do Disruptors Bleed?

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Marketplaces are sexy. They have disrupted long-standing lead-gen sources like Google, Craigslist, HomeAdvisor, and Angie’s List — all of which caused disruption within yellow pages years before.

Street Fight Daily: Lyft Launches Waze Integration, ‘Platform Relationship Specialists’ Emerge

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Waze Integration for Drivers Rolls Out Nationwide in Lyft’s Mobile App (TechCrunch)… The Rise of the Publishing Platform Specialist (Wall Street Journal)… Publishers See Rising Premium on Mobile Advertising (AdExchanger)…

Raise Report: New funding for DoorDash, Handshake, GoCardless

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Marley Spoon, a startup that delivers ingredients needed for specific recipes to users, has raised $17 million and some of the other top funding news of the past week in this week’s Raise Report.

Promotions and New Hires at Amazon, Nuts.com, and Gorilla Logic

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An internal promotion at Amazon and some new personnel changes at Delivery.com and Gorilla Logic in the latest Movers & Shakers column.

Street Fight Daily: Apple Pay Coming to Mobile Web, DoorDash Moves Into Yelp Territory

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Apple Pay Moving to the Mobile Web, Could Give Big Boost to Mcommerce (Marketing Land)… DoorDash Takes On Yelp, Offers ‘Objective’ Restaurant Quality Scores (VentureBeat)… Microsoft Tells Possible Yahoo Buyers It Would Consider Backing Bids With Big Bucks (Recode)…