News and Analysis

Apps Dominate Mobile Holiday Shopping

App fatigue, the feeling that a consumer simply cannot add yet another corporate app to her phone at a time when all enterprises seem to be competing for a place on mobile displays, is a major roadblock to successful app-based mobile strategies for retailers. But data from this holiday shopping season suggests that consumers are willing to download apps for the right incentives.

6 Ways Wearable Tech Is Reshaping Retail

Rather than being spooked by these new retail engagement strategies, surveys show most consumers are excited by them. Sixty-seven percent of wearables owners say they find dynamic user experiences that vary based on location “useful and exciting.”

Here are six examples of strategies that retailers can employ to improve the shopping experience using wearable technology.

Report: Reviews for Local Businesses Are Essential. Ratings Below 4 Stars Are Deadly

If it had not already been clear that building up a significant inventory of positive online reviews is key to attracting new customers to a business, let doubt linger no further. 

A whopping 52 percent of consumers ages 18-54 “always” read reviews when searching for local businesses, and only 53 percent will consider a businesses with fewer than four stars, according to survey of 1,005 US-based consumers by marketing platform BrightLocal. Eighty-two percent of consumers overall read online reviews.

Commentary

Snapchat Expands Its Foray Into Local with Snap Map

Pinterest and Snapchat both are turning digital space into a closer analogue to physical space, where we look for visual cues to understand the world. In different ways, both apps are collapsing the distance between virtual and real.

Comparing Enterprise and SMB Attitudes on Local Tech

In recent Street Fight surveys, both brands and local merchants reported that they are increasing the digital portion of their marketing spending. Over half (57%) of local merchants surveyed said that was the case, and 40% of the enterprise local marketers agreed.

One Size Does Not Fit All in the SMB Digital Market

“At the very least you have to recognize your day-to-day experiences both discovering and interacting with small businesses are wildly different from customers in rural markets,” David Mihm tells Mike Blumenthal in their biweekly chat.

Latest Posts

Placed Connects Voting Patterns to In-Store Visits

According to a new study by the location analytics firm Placed, there was zero overlap in the most popular businesses for Trump and Clinton supporters to visit. In order to come up with these results, Placed tracked the offline behavior of roughly two million opted-in consumers.

xAd Unveils Location Intelligence Platform for Brick-and-Mortar Businesses

The New York-based location data company announced a new tool called MarketPlace Discovery on Wednesday. The platform will provide brands with insights about where consumers active in their industries are shopping.

How Local Publishers Can Make the Most of Non-Local Traffic Surges

When local stories go viral, the often do so at the expense of local advertisers who see no added value in this influx of poorly targeted leads. So how do local publishers benefit from the periodic bonanza of visiting traffic without alienating their base?

Street Fight Daily: Facebook Tracks Offline Commerce, Uber Seeks $2 Billion In Leveraged Loans

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Taps GPS, Square to Track Your In-Store Visits and Purchases… Uber to Raise Up To $2 Billion in Leveraged-Loan Market… Pinterest Takes a Page from Facebook’s Playbook and Steps Up Its Ad-Targeting Game…

Why Attributes and Identities Matter in Local Search

Google continues to remind businesses that location data is the foundation of their brands. The question is whether your business is taking advantage of the opportunities Google is creating to use location data to build your brand.

5 Pay-by-Mobile Vendors for On-Demand Parking

Parking is among the most popular uses for mobile payments, with 19% of consumers having paid for parking with their smartphones and 26% indicating they’d be interested in doing so. Here are five examples of vendors offering mobile payment parking solutions right now.

Street Fight Daily: Apple Opens Up Siri and Maps to Developers, Snapchat Ad Expansion

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Apple is Opening Up Siri, Maps, and Messages to Outside Development… Snapchat Launches a Colossal Advertising Expansion, Ushering in a New Era for the App… Google Pairs Facial Recognition with Location Tracking, Potentially Boosting Available Location Data…

Bypassing the Hurdles to Bring Programmatic to SMB Advertisers

SMB advertisers care about reaching consumers, not the nitty gritty of technology covered in the ad trades. Local media companies and smaller agencies should focus on how programmatic technology helps them sell that outcome, rather than get stuck selling the technology itself.

BUST: A Hard Landing as Soft Surroundings Files for Bankruptcy

Case Study: Virginia Retail Chain Shifts Print Ad Budget to Social Channels

Kim Glover, A. Dodson’s director of marketing, says that Facebook, Instagram, Twitter, and Pinterest make up the core of the retailer’s online marketing program — however the company is “always ready to evolve” with its customers as new platforms gain in popularity and usage.

Street Fight Daily: Microsoft to Buy LinkedIn, Google Maps Local Search Ads

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… 10 Things to Know About the New Google Maps Local Search Ads… Siri To Be the Focus of Apple’s Developers Conference… What Happened to Austin When Uber and Lyft Left Town …