News and Analysis
Sales Tech Fuels Frictionless Customer Experiences
Sales tech took a leap forward during the pandemic. Sales teams needed new ways to communicate, both with their coworkers and with customers, who were accessing digital channels at unprecedented volume. Sales tech emerged to meet the market need, helping sales reps manage customer relationships, provide more personalized customer experiences, and coordinate with their colleagues.
Convenience Stores Adapt Marketing Efforts for EV Era
The market for electric vehicles is growing steadily, with automakers like Tesla, Ford, and VW helping to boost demand across much of the country. As consumer habits in the auto industry evolve, and the share of fossil fuel-powered cars on the road decreases, gas stations and convenience stores are adapting their marketing strategies for a new electric-first future.
Commentary
Cutting-Edge Cannabis Trends in an Industry That Just Keeps Growing
I make it a priority to stay on top of the ever-changing trends of the cannabis industry. A plant that is no longer being grown roadside and smoked out of fruit bongs (unless you’re into that), the 2019 version of cannabis can seem a little intimidating to the average (Mary) Jane. Below are the top trends that I’ve noticed are gaining popularity with cannabis users.
Transparency and Brand Purpose Dominated Cannes
The big topic of the week was industry change, driven largely by transparency. Agencies are evaluating opportunities and challenges to their business model as buyers demand more oversight of media, fees, and attribution. Increasing interest in ad tech in-housing has also stoked soul-searching.
Every brand also talked about reflecting an authentic, real world in its marketing—from the people in front of and behind the cameras, to creative and targeting strategies. The campaigns that seemed the most likely to succeed were all “purpose-centric,” with the brand rallying around a specific and common cause.
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Follow-Up Thoughts on the SMB Marketing/Operations Universe
“Regardless of the right package, the key for both agencies and small businesses is to choose best-of-breed components in each galaxy that integrate with each other so that you can add relevant and profitable services over time,” David Mihm says to Mike Blumenthal in their bi-weekly column.
Dr. Soon-Shiong and His New ‘Patient,’ the L.A. Times: Will His Rx Be ‘Local’?
My hunch is that Patrick Soon-Shiong will find that applying advanced technology to local news is not as challenging as conquering cancer, especially if he listens to what Angelinos say is their biggest concern by a wide margin – getting from their home to work or other day-to-day destinations.
#SFSW18: Street Fight Announces Winners of the 2018 Local Visionary Awards
Street Fight has announced the winners of the 2018 Local Visionary Awards. The awards were presented in a ceremony at Street Fight Summit West. The 9-category competition honored the very best campaigns, companies, ideas, and individuals working in the local marketing and commerce ecosystem.
Street Fight Daily: Amazon Launches UPS & FedEx Rival, P&G Cracks the Code on Marketing
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Amazon to Launch Delivery Service for Businesses, Challenging UPS and FedEx… Drawbridge Partners with mParticle to Help Brands Deliver Personalized Experiences… Liftoff Dating App Report Shows Cold Seasons’ User Behavior and Geographic Trends…
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The Road Ahead: What Autonomous Cars Teach Us About Marketing Automation