News and Analysis
The Adult Arcade: Two Trends Converging
We’ve covered the rise of eatertainment. Multi-location (MULO) brands have discovered that incorporating entertainment, sports challenges (sportainment), and activities into their converging retail and restaurant models enables them to appeal to a vast and growing segment of the market. Add to that model the newstalgia trend (a mash-up of new and nostalgia). Brands are combining […]
The MULO Dozen: July Brands in Review
Some things slow down over the summer, but this July the MULO ecosystem continues to heat up phygital enhancements, leadership changes, and creative new marketing approaches. Hot dogs are not just for family BBQs this summer! Wienerschnitzel is making a bold new leap, with the hot dog chain announcing its expansion to the East Coast, aiming to solidify […]
MULO Brands With Soul July Pick: NIKE
“Just Do It” is the NIKE tagline. It’s been around since 1988, and it also captures the brand’s view toward giving back and building a positive company culture. The brand is our July choice for a Brand with Soul. Or, perhaps it should be Brand with Sole, although the footwear manufacturer has expanded to include […]
Commentary
How AI Can Help Multi-Location Restaurants Prevent Another Health Crisis
What if restaurants could spot a health crisis before it spreads? With the help of AI, they just might. McDonald’s burger patties may not have been the culprit of its recent E. coli outbreak, which the company quickly traced back to slivered onions, but customers temporarily took a step back from the quick-serve restaurant’s top […]
Streets Ahead: Meta’s Threads and Instagram Video Quality
In this week’s Streets Ahead update, SOCi discusses the continued growth of the Meta’s Threads platform and the Instagram move to adjust video quality based on popularity Threads Rapid Rise: 275M Users and Counting The News Meta’s Threads app, emerging as a competitor to X (formerly Twitter), has rapidly grown, now boasting 275 million monthly […]
From Pumpkin Spice to Prime Days: The Erosion of the Traditional Shopping Calendar
For years, shopping seasons were predictable. Black Friday, Back to School, and the holiday season provided distinct markers for consumers and retailers alike. Today, these events have blurred, creating an “always-on” shopping environment. Seasonal promotions now begin months ahead – Pumpkin Spice Lattes in August, Christmas decorations in September, and multiple annual Prime Days. This […]
Latest Posts
‘Tis Swag Season: Year-Round Gifting Trends from Graham Walsh
This is the season of gifting for MULO (multi-location) brands and the suppliers, agencies and tech companies that support them. These brands: Give holiday and thank you gifts to their valued clients Buy giveaways for trade shows and conferences, and consumer activations Invest in employee incentives and keepsakes for team gatherings Stock their online shelves […]
SPB Now Stands for “Serve People Better”
Everyone loves a holiday miracle story! And that may be the turnaround of SPB, which took over a wide range of struggling brands. The abbreviation stood for “Steak, Pizza, and Beer,” but Josh Kern, the CEO, is now committed to changing its meaning to “Serve People Better.” That’s what he aspires to do with the […]
GumGum’s Grimace: The Ads that Stole Christmas
Forget privacy issues. Re-targeted ads are in cahoots with the Grinch, stealing the joy of surprise from Christmas. Nobody can be blamed when opening up a gift and thinking, “Now where have I seen that before? Oh yes, ads for it were sprayed across all my social-media accounts and everywhere I went on the Web.” […]
BUST: The Party is Over for Party City
Although we’d love to keep things festive and bright this holiday season and report just on future trends and greatest hits of 2024, the sad reality is that some retailers can’t keep the lights on. According to CNN, Party City is the latest retailer to announce that it is closing all its stores and going […]
Streets Ahead: Tiktok to Supreme Court, ChatGPT Search Sources
In this week’s Streets Ahead update, SOCi discusses TikTok taking its battle to the Supreme Court and the sources that support ChatGPT in the search landscape TikTok Appeals to Supreme Court in Fight Against Ban The News TikTok is taking its battle to the Supreme Court following the passage of a U.S. law requiring its […]
ARound Uses AR To Bring Live Events to Life
Imagine sitting in a stadium, watching your favorite sports team compete when suddenly the whole place is transformed into an Alaskan wilderness. That actually happened during a Rams game in SoFi Stadium earlier in the fall when ARound created one of its shared experiences. The augmented reality company owned by Stagwell, combines broadcast and mobile […]
MULO + HYLOMOS = Local Search Grows Up
Street Fight coined two terms, MULO and HYLOMOS, that will significantly impact the retail, restaurant, service, and other industries in 2025 and beyond. MULO stands for multi-location. They could be brands with thousands of storefronts worldwide, home services businesses like those managed by Neighborly, or even a small one-location company with franchise plans. HYLOMOS is […]
Identify Relevant News Outlets and Publications
When brands engage with PR, they typically look for more than just media exposure. Their goal is to secure meaningful media exposure that boosts their brand authority. PR is only valuable if it gets a brand’s story in outlets and publications that connect with its target audience. To help their clients reach that goal, publicists […]
Sick of MFA sites? Protect Your Brand and Ad Dollars
Ever since the ANA put real numbers around the scope of the problem with “made-for-advertising” or MFA sites, advertisers have been up in arms—and understandably so. The idea that these essentially worthless ad placements represent 21 percent of impressions and 15 percent of overall ad spend is unacceptable. And yet our industry has accepted it—and […]
Spend Wisely in 2025! Perspectives from Four MULO Leaders
MULO (multi-location) brands have more marketing investment options than ever. Conventional versus digital, national versus local, influencers versus professional content creators, OOH versus everything else—the list goes on and on. The old-school media buyer has been replaced by AI-powered analytics, which enable marketers to shift spending at the blink of an eye or the click […]
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