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Marketers Embrace Mobile Chat to Expand the Commerce Experience

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Online chat has come a long way since the days of AOL Instant Messenger. Despite concerns over security and trust, a growing number of consumers are using mobile chat to interact with their favorite brands in organic, convenient ways. Live chat is also playing a role in what’s become the latest trend in retail marketing — casual commerce.

IAS and Anzu Deliver In-Game Ad Quality Measurement

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Integral Ad Science and in-game advertising platform Anzu are partnering up to deliver measurement tools to the mobile gaming sector. IAS will provide advertisers Invalid Traffic (IVT) measurement and reports on viewability through its Signal platform. The company will also help advertisers assess brand safety and suitability.

Buy Now, Pay Later BNPL

Report: Brand Loyalty at Stake, as More Consumers Prioritize Affordability

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According to the Q2 Consumer Trends Report released by Jungle Scout, the desire to save money is driving brand, product, and e-commerce preferences more than any other factor. 

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How to Stop Getting Bogus Leads from Facebook Ads

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Like a discordant refrain, these familiar phrases can feel like they’re playing on loop when following up with potential customers generated from Facebook Lead Ads. Bogus or misleading leads are a huge complaint among advertisers, but there are a few common and useful steps an advertiser can take when building Lead Generation Ad Campaigns to curb the occurrence of false leads. 

Certain aspects are out of our control from the advertisers’ end, such as trusting Facebook users to enter correct and non-misleading information, but armed with this handy checklist, you can audit your lead gen ads, making improvements to stem the tide of bogus leads.  

3 Tips for Attracting High-Quality Leads at Your Next Event

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First impressions are key, and it’s imperative that as soon as the lead is ready to buy, your brand is the first on their mind. 

Doing this requires you to understand your leads and deliver a message that appeals to their needs while portraying your brand in the best possible way. This is a big challenge because you want to promote your brand without going overkill and scaring leads away. 

Here are three steps for attracting higher-quality leads at your next event.

Three Methods to Deploy Foreground Data Effectively

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For those of us in the location data industry, we must adapt to the new world we live in and find solutions to solve the age-old problems our clients face. Foreground data (data that is captured only when a user has an app open) has the potential to be just as effective and insightful and can offer even greater insights into how people interact in the physical world.

Companies conducting location analysis can use three methods to help keep their solutions robust in this next era of location data; layer in foreground apps, reduce noise, and capitalize on inferences.  

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Why Local News Sponsorships Are More Relevant than Ever

LION Loses Director DeRienzo to Hearst, but ‘Indie’ Summit Doesn’t Miss a Beat

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To find out what the Summit of Local Independent Online News Publishers accomplished, I went to longtime journalist Steve Beatty, who was editor and CEO of the award-winning, investigative website The Lens in New Orleans for eight years before joining LION as a consultant last January and who, with DeRienzo’s departure, has been named interim director.

Street Fight Daily: Google’s Mobile-First Indexing, Simpli.fi Launches Nationwide Solution

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TODAY IN LOCAL & DIGITAL MARKETING AND MEDIA… Ready or Not, Google’s Mobile-First Indexing Is Here… Are Holiday Campaigns Launching Too Late in the Season?… Localized Programmatic Platform Simpli.fi Goes National…

Case Study: Zipsprout Fosters Awareness of Local Brands via Non-Profit Sponsorships

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For enterprise companies looking to expand into new markets, Zipsprout’s micro-sponsoring of local non-profits offers an innovative way to go about supplementing traditional media spend.

Heard on the Street, Episode 14: Boosting Sales with Google My Business

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During September’s Brandify Summit, we listened to an in-depth case study from Dick’s Sporting Goods on sharpening a localized search marketing strategy for multilocation brands around things like Google Posts. We feature that talk in the latest episode of Heard on the Street (see above).

Street Fight Daily: Boosting Sales with Google My Business; Battle Over Yelp Reviews May Go to Supreme Court

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TODAY IN LOCAL & DIGITAL MARKETING AND MEDIA… Heard on the Street, Episode 14: Boosting Sales with Google My Business… Battle Over Negative Reviews on Yelp Could Go to Supreme Court… Apps Downloaded on Millions of Android Phones Tracked Users in Ad Fraud Scheme…

Street Fight Daily: The Latest in On-SERP Search from Google, Visual Search on Edge of Breakthrough

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TODAY IN LOCAL & DIGITAL MARKETING AND MEDIA… Google and the On-SERP Experience: We’re Just Gettin’ Warmed Up… Retailers Must Prepare for Visual Search, On Edge of a Breakthrough… What Will Advertising on Voice Look/Sound Like?…

ThriveHive Upgrades Grader Product with Conversational UI, Brings David Mihm Aboard

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Just one month after ThriveHive released a product to help small business owners navigate the creation and maintenance of their Google My Business profiles, the company is making some substantial changes to its diagnostic solution.

Google and the On-SERP Experience: We’re Just Gettin’ Warmed Up

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The introduction of a new Knowledge Graph layer in the form of “Topics” indicates to me that Google’s latest efforts in this arena will extend in two directions beyond Local entities. I see these linkages extending all the way up the search journey to initial consideration and even further down the funnel beyond Local entities.

Biggest Tech Trend for eCommerce in 2019: People-Based Identity

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If people-based identity is the new lifeblood of eCommerce, then the identity graph is its beating heart. First- and second-party data keep the heart healthy and strong, while third-party data is anemic and can ultimately lead to system failure.

Relevnt Aims to Integrate Local and Social Media on Community-Based Website

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Local and social media, produced by individuals and news sites alike, have a new place to hang out, and it’s called Relevnt. Launched late last year, the app “is like Yelp meets Reddit for social media,” said Winder Hughes, the company’s CEO and founder.