News and Analysis

Thanx Loyalty 3.0

Thanx Expands Access to Enterprise-Grade Loyalty Programs

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Bespoke loyalty programs used to be reserved for the largest national brands. Restaurant chains like Pizza Hut, Chili’s, and Starbucks generated massive success as some of the first players in the industry to let customers earn and redeem rewards from their mobile phones. Now, the loyalty, CRM, and guest engagement platform Thanx is looking to bring those same high-end features to the broader business market.

virtual reality metaverse

Consumer Expectations Meet Marketing Reality in the Metaverse

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Meta shareholders have had it with the metaverse. When Mark Zuckerberg renewed his commitment to the project in an earnings call last week, Meta shares plunged 25%. For consumers, it’s a different story.

Google’s Latest Privacy Play Has Big Implications for the Open Web

Holiday E-Commerce: Google Focuses on Value

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With inflation high, markets struggling, and marketers widely doubling down on value, Google joined the trend, updating Shopping to emphasize deals and promotions.

Commentary

Why IP Targeting Has Never Been More Relevant

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A lot of money has been invested in slicing, dicing, and tying data to IP addresses to give rich profiles of online users at a very granular level, such as the sub-postal code, and in many cases ZIP-plus-4. IP targeting is certainly not down to a household level, as that defeats the privacy-sensitive nature of these solutions. Plus, IP addresses and internet infrastructure are not really made for that type of targeting. It’s not something that can be done.

But you can get much deeper profiles of behavior once you know that type of granularity around a user. If a business traveler is at a point of interest, for example at a hotel, he or she will have different interests than a residential online user. That involves building context around users―a very valuable evolution in IP targeting.

The Future Isn’t First-Party or Third-Party Data. It’s Earned Data.

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Google’s recent announcement of its intention to phase out third-party cookies in the Chrome browser over the next two years, in addition to sparking plenty of speculation and doomsday prophecies, has led to much discourse over what a future driven by first-party data, as opposed to third-party data, might look like for marketers. 

But there’s a lesser-known type of data that’s being left out of these conversations—one that sits in between first- and third-party data and delivers both accuracy and scale. It’s called earned data, and it warrants the attention of every marketer who’s planning their transition to a cookieless world right now.

Location Weekly: PayPal Facilitates Contactless Payments

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In this episode of Location Weekly, the Location-Based Marketing Association hosts Vanjo Wandscher, Group CEO, ROQQIO Commerce Solutions.

The team also covers Westfield’s Mall of the Netherlands using LEDs and AR to drive social distancing, MapinHood ensuring social distancing on sidewalks, and PayPal facilitating QR code contactless payment.

Latest Posts

How Emerging Technologies Allow Businesses to Merge Their Digital and Traditional Marketing

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New technologies (and new spins on old ones) are the modern company’s ally in merging digital and traditional marketing. The brands that find a sensible balance between the two are the brands that will outperform the competition. Let’s take a look at four major examples of innovation in this arena.

How Forward-Thinking Brands Are Leveraging Automation

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Global brands—the kind that can afford huge teams of in-house marketers—are increasingly relying on marketing automation tools to manage triggered email campaigns, prioritize leads for sales, and leverage mobile campaigns across their customers’ journeys.

Here is how five top global brands are deploying automation to improve the way they interact with customers.

Report: Upon Unlocking Phones, People Flock to Social, Messaging

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Anyone with a smartphone unimmune to our pervasive cultural addiction with digital communication will be unsurprised: It’s WhatsApp, Snapchat, and Facebook that currently capture most of the attention when we mindlessly unlock our mobile devices.

That’s according to media measurement company Verto Analytics, which released a report just this morning on the earliest part of the mobile journey: what happens right when we unlock our phones some 50 times per day.

Heard on the Street, Episode 24: Lowering Friction for Video Ads Part 2, with Waymark

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Video has always been a coveted ad medium for local businesses. It carries a certain vanity factor and a high perceived ROI (and real ROI, depending on other factors). But one barrier has always been the creative production, which often results in low quality. We’ve all seen those cheesy auto-dealer ads.

Fortunately, technical barriers are lowering, says Waymark CEO Nathan Labenz in the latest episode of Street Fight’s Heard on the Street Podcast. In this episode, we feature part II of our interview with Labenz and pick up where we left off in discussing distribution strategies. If half the battle in video ads is creation, the other half is distribution.

Borrell Associates Names Jim Brown President

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Borrell Associates, a firm that provides cutting-edge insight for the location marketing industry, announced a leadership change on Tuesday. Jim Brown, previously vice president of sales, will take on the role of president, partnering with Corey Elliott, newly minted senior VP of local market intelligence, to help steer Borrell into the future.

5 CRM Platforms for the Cannabis Industry

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Growers and dispensaries in certain states are required to submit reports that include information about their customers and sales to governing bodies. How easy, or difficult, these reports are to generate depends on the CRM platform that the business is using, and those platforms designed for marijuana businesses specifically tend to make the process as efficient as possible.

Here are five examples of CRM platforms designed for businesses in the cannabis industry, along with details about what makes each of these platforms unique.

4 Game-Changing Influencer Marketing Trends to Boost Your ROI in 2019

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Many brands have decided to establish dedicated budgets for their influencer marketing campaigns. In fact, 79% of brands surveyed by marketing tech firm Relatable indicated they will have a dedicated budget for influencer marketing campaigns in 2019. Brands are catching onto the power of this medium.

Looking to get in on the action? There are four game-changing trends in influencer marketing that will help you boost the ROI of your influencer marketing campaign in 2019.

Brands See Risk and Reward When Automating Reputation Management

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With the reviews and other content being posted online about brands coming from an increasingly wide swath of sources, manual techniques for reputation management are no longer viable on a large scale. At the same time, the volume of online opinions bombarding potential customers is making it more important than ever for brands to constantly monitor what’s being said about them online. How are brands coping with the challenge?

Location Data Confidence in an Exploding Data Universe

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Location intelligence, sourced securely and used in the right way, is an extremely powerful tool to craft precise targeting, predictive modeling, and creative media that drive meaningful marketing moments, massive ROI, and brand growth. Unfortunately, the location intelligence sector has also become a jungle of data fraught with fraudulence and insecurity.

Location intelligence is powerful, but in today’s highly scrutinized world, you have to challenge every resource you engage to ensure confidence in its quality. There are three critical questions you should ask data partners before you engage them.

How Rising Public Concern Around Facebook Privacy Impacts Everyone’s Bottom Line

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How do Facebook’s problems affect the rest of us? Good question. At Clever Real Estate, our effectiveness as a real estate technology company depends on our ability to connect with customers online, so we surveyed 1,139 Americans about their feelings regarding online advertising and the internet at large. Some of our findings might surprise you.