News and Analysis
Scaling the Mountain of Brand Reputation Management With Brynn Gibbs
“Meet” another one of our outstanding 30+ thought leaders taking the stage at Street Fight LIVE 2025. We want to give you a glimpse into the marketing and business insights of each of them before you join us in LA. Brynn Gibbs is the Founder & CEO of Consumer Fusion, a company that helps MULO […]
Two “Top Chefs” of PR Offer the Recipe for Success
In the weeks leading up to Street Fight LIVE 2025, we’ll be getting up close and personal with some of our speakers, encouraging them to share stories of how they found themselves in the MULO (multi-location) ecosystem. Lori Ruggiero is Managing Partner & EVP of 5WPR and Gabriella Velez is also an EVP at 5WPR. They […]
Commentary
Fragmented Future: How the Loss of Net Neutrality Threatens Innovation and Equity
The internet has long been hailed as a great equalizer, a space where anyone with an idea can reach a global audience. However, the erosion of net neutrality principles threatens to undermine this fundamental characteristic, creating a fragmented and unequal online landscape. Without strong safeguards, the internet could transform from a platform for innovation and […]
Streets Ahead: Optimizing for Instagram, Local Level Marketing
In this week’s Streets Ahead update, SOCi discusses the Instagram 4:5 layout and algorithm secrets and Bright Local’s views on the future of local marketing. Instagram – Optimizing Your Strategy and Feed The News Instagram recently announced several updates aimed at enhancing user experience and content visibility. a) Profile Grid Enhancements: Adam Mosseri, the head […]
Data Drama: Why Your Insights Are All Talk and No Action
Data has become the backbone of modern marketing, promising brands the ability to predict trends, personalize experiences, and drive customer loyalty like never before. For multi-location businesses, the stakes are especially high. With endless streams of customer data pouring in from numerous locations, the expectation to turn this information into actionable insights seems like the […]
Latest Posts
MULO Brands With Soul: February Pick
This year, some MULO (multi-location) brands declared that they were disbanding their DEIB (diversity, equity, inclusion, and belonging) initiatives. As we all know, having a team dedicated to DEIB is not nearly as important as “walking the talk” if you declare yourself an inclusive brand. Read here about why having a DEIB policy today may […]
Addressing Advertising’s Overreliance on the Open Web
In recent years, the allocation of advertising spend has failed to keep pace with rapid shifts in consumer behavior and technology capabilities. As a result, many brands are pouring tremendous spend into the open web, neglecting the fact that targeting capabilities and consumer attention aren’t what they used to be. At the same time, brand […]
More Ad Transparency, Control Come to RE/MAX
Brands that advertise on real-estate site RE/MAX, now have the benefit of centralized control over their data and ad operations via a media automation platform called Unify. The platform also enables brands to precisely target local audiences. As with any big-ticket purchase, the journey to buying or selling a home begins online, often times with […]
A First Glimpse Into Street Fight LIVE 2025
Street Fight LIVE made its comeback in 2024. Now, we’ll give you a sneak peek at the 2025 version. Although dormant for several years (due to the pandemic), the curated and dynamic event at Meta’s headquarters in Chicago was met with rave reviews from attendees, sponsors, and speakers. We believe it’s the only think tank conference that […]
The MULO Dozen: February in Review
The MULO (multi-location) ecosystem is continuously re-inventing, expanding and shrinking, and enhancing the consumer experience with a wide range of new products, technologies, and ways to buy. Here are the trends of the month. Have news to share? Please e-mail [email protected] and join us in September for our Street Fight LIVE 2025 gathering, which will […]
Netflix Takes on YouTube. Should Podcasters and Advertisers Rejoice?
If we’re “Netflix and Chillin,’” consuming movies, streaming series, and other entertaining and inspiring content, why don’t we listen, watch and learn from podcast content creators too? Now we can. Netflix is entering the podcast market, leveraging its massive database of more than 300M subscribers (and growing). Podcasts also show no sign of slowing down […]
Streets Ahead: Cheeg Sues Google, Terakeet & AI Overviews
In this week’s Streets Ahead update, SOCi discusses the first major lawsuit against Google’s AI Overviews as well as the Terakeet study highlighting the positive impact of AI Overviews on website traffic. Chegg Sues Google Over AI Overviews, Claims Major Revenue Loss The News Chegg, a well-known education technology company specializing in study resources and […]
Church’s Wants to Make Your Day
A new female buddy comedy is playing in theaters, and Church’s Texas Chicken not only has a cameo role, but a marketing tie-in. “One of Them Days” stars SZA, who had her own star turn in Kendrick Lamar’s Super Bowl half-time show earlier this month, and Keke Palmer (“Akeelah and the Bee)” playing roommates who […]
5 Reasons the Media Ignores (or Trashes) Your Brand
As someone who has sat on “both sides of the desk” (as a marketer and now a research analyst, trend spotter, and content creator), I have a unique perspective on media exposure. The right press — online, conventional, or some combination — feeds your public image when consumers search for your brand. What MULO (multi-location) […]



















































Why AI Is Forcing Marketing to Move From Channels to Intent