News and Analysis
How AI May Win Prime Days in 2025
When Amazon launched its Prime Days concept, it was a true novelty. After all, who doesn’t want deals, especially those that come up unexpectedly? This year, Amazon has expanded Prime Days to four full days (July 8th to 11th) and has already begun spending on pre-promotion awareness ads. Amazon spends approximately $20B on advertising annually, […]
B-to-B Takes on Cannes
Cannes Lions claims to be the world’s largest gathering of the advertising and creative communications industry. Agencies, CPG brands, and related companies have long made the trip to France to connect, accept awards, party, and (of course) brag on social media that they attended. This year, we saw many B-to-B companies cross the Atlantic to […]
The Rise of Partner-Led Marketing
Impact.com is a commerce partnership management platform that is increasingly bullish on partner-led marketing, which is the development of communities around brands to drive revenue. Best Buy is a notable success in this endeavor for Impact.com but the platform also welcomed 700 new clients to its customer portfolio, including New Balance, Hydrojug, and Monzo. Globally, […]
Commentary
From Pumpkin Spice to Prime Days: The Erosion of the Traditional Shopping Calendar
For years, shopping seasons were predictable. Black Friday, Back to School, and the holiday season provided distinct markers for consumers and retailers alike. Today, these events have blurred, creating an “always-on” shopping environment. Seasonal promotions now begin months ahead – Pumpkin Spice Lattes in August, Christmas decorations in September, and multiple annual Prime Days. This […]
Streets Ahead: ChatGPT and the Rise of AI Overviews
In this week’s Streets Ahead update, SOCi discusses the newly launched search feature in ChatGPT and the rise of AI Overviews for Google local search results. OpenAI’s New Search Feature Transforms ChatGPT The News OpenAI has introduced a new feature that brings real-time web search capabilities to ChatGPT, marking a significant upgrade from its previous reliance […]
Streets Ahead: Meta’s AI Search Engine, Foursquare Shutters App
In this week’s Streets Ahead update, we discuss Meta building an AI search engine and Foursquare shuttering it’s original app. Meta Building an AI Search Engine? The News Meta has reportedly been developing its own AI search engine, aiming to crawl and index the web for up-to-date information on current events and diverse topics to expand […]
Latest Posts
Walmart Credits In-Person Retail for Its Growth, and It’s Not Alone
Walmart’s Q3 earnings call revealed something interesting: Walmart places much of its recent revenue growth and success on in-person shopping. “In-store volumes grew, pickup from store grew faster, and delivery from store grew even faster than that,” the company wrote about its U.S. locations. The growth of in-store shopping in an era of e-commerce accessibility […]
The MULO Dozen: December in Review
What a year we had! MULO (multi-location) retailers, restaurants, and service businesses have BOOMed and BUSTed, the C-suites have seen many changes, and consumers continue to shop, research, and spend both in-store and online. They are compelled to find places and products via local search, as well as by social media pundits, retail ad networks, […]
Later Acquires Mavely for $250M. The Creator Economy is Here to Stay!
Later announced today the acquisition of Mavely for $250M, creating a creator powerhouse. Later is an enterprise-level influencer marketing and social media management software platform. Mavely is an app for the “everyday influencer” who earns commissions on sales. Later’s AI predictive analytics will now leverage first-party performance data from Mavely’s network of more than 120,000 creators […]
The New Creator (and the Brand Creator Behind Them)
Joseph Perello, founder and CEO of Props, created his company to provide content for MULO (multi-location) and other brands that need credible ways to reach consumers. Many brands have invested in mass influencer or creator marketing, which may drive eyeballs and social media traffic but doesn’t always lead to sales. The words “performance-driven” on Props’ […]
MULO Brands With Soul December Pick: Hummingbirds
Our previous Brands With Soul have all been retail, restaurant, service, and CPG brands with multiple locations (MULO) and millions of dollars to spend on rewarding their teams and giving to charities. But soul isn’t just for those brands. In fact, starting a business that serves MULO brands can be in the hands of an […]
‘Tis the Season of Predictions: The Rise of Data Networks, According to Perion
We’re at that time of year again. We’re not just talking about holiday spending. It’s the season where industry experts have future thinking dancing in their heads like sugarplums. Daniel Aks, President of Undertone by Perion, predicts the rise of first-party data networks across financial and transportation sectors. He anticipates major ad tech mergers and […]
How Will You Advertise in 2025? Here’s What 3 Industry Leaders Predict
As part of our 2025 predictions series, we reached out to three companies that specialize in new (and refined conventional) ways to advertise to consumers. They are all relevant to MULO (multi-location) brands, along with targeted creator marketing, retail media, and other new (and old) forms of marketing. As streaming media becomes a more significant […]
Stop the Texting Madness! Jack Philbin on How to Not Get Blocked by Consumers
Jack Philbin is CEO at Vibes, a texting message platform many MULO (multi-location) brands use. We talked to him about how consumers view text messages and how to craft the right ones. Philbin stresses: “The most important thing marketers can do right now, especially as we enter the holidays, is to prioritize quality over quantity […]
‘Tis Swag Season: Year-Round Gifting Trends from Graham Walsh
This is the season of gifting for MULO (multi-location) brands and the suppliers, agencies and tech companies that support them. These brands: Give holiday and thank you gifts to their valued clients Buy giveaways for trade shows and conferences, and consumer activations Invest in employee incentives and keepsakes for team gatherings Stock their online shelves […]
SPB Now Stands for “Serve People Better”
Everyone loves a holiday miracle story! And that may be the turnaround of SPB, which took over a wide range of struggling brands. The abbreviation stood for “Steak, Pizza, and Beer,” but Josh Kern, the CEO, is now committed to changing its meaning to “Serve People Better.” That’s what he aspires to do with the […]
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