News and Analysis

Yelp Report Measures Consumer Interest in Regional Brands Street Fight

Yelp Report Measures Consumer Interest in Regional Brands

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Cava, Scooter’s Coffee, LongHorn Steakhouse, The Habit Burger Grill, and Wawa are all regional retail brands that have higher consumer interest in some parts of the country than in others. And they’re gaining traction in those markets. According to the first-ever Yelp Fastest Growing Brands report, these “challenger” brands, while not industry leaders, are disrupting […]

AI and the Drive-Thru Street Fight

AI and the Drive-Thru

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The drive-thru was an innovation when it first appeared in 1921 at a place called The Pig Stand. Fast-forward to 1947, when the two-way speaker box debuted at In-N Out Burger. Car culture has always been popular in the U.S., and the pandemic accelerated the desire for consumers to stay in their cars while picking […]

Peak-a-Boo: Retail Apps See You Street Fight

Peak-a-Boo: Retail Apps See You

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Do branded apps usage peak, after holidays, tentpole events, or other special occasions, for you? Airship, which helps brands optimize their mobile app experiences for customers, released research this month that shows the struggle is real for retailers trying to capture and sustain long-term value from app downloads during “peak” times of the year. Airship […]

Commentary

Programmatic Best Practices: Dynamic Creative Optimization

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As dynamic advertising has become a standard tool for data-driven marketing, dynamic creative optimization (DCO) has become a critical capability to drive higher performance. DCO leverages machine learning for real-time media buying to deliver the best possible creative at the right time. Ads are customized and changed in relation to a user’s past behavior or current situation with individual components of an ad personalized in real-time.

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Third-Party Delivery Apps Are Stealing Your Customers. Here’s How to Regain Control

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Think grocery’s biggest problem is inflation? It used to be. These days, it’s third-party vendors like Instacart who impact your results in an already margin-thin business. Add in retail giants like Walmart, who are rolling out their own grocery delivery services as new services continue to pop up, and that impact becomes even greater.

Location-Based Marketing Association: Pinterest’s AR Home Decor Tool

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In this episode of Location Weekly, the Location-Based Marketing Association discusses Cross River Bank and PayTile teaming up on location-based payments, GeoBroadcast Solutions targeting iHeart in radio, Pinterest releasing an AR home decor tool, and PAR Technology integrating Radius Network’s Flybuy SaaS platform.

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Cart Abandonment: How to Beat Online Shopping’s Hidden Enemy

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While it’s unrealistic to expect that your cart abandonment rate will ever be zero, there are still many factors that are in your control — which means you can improve it. So, I’ve put together a list of tips you can implement to get more of your customers to follow through with their purchases, as well as to avoid some of the most common mistakes.

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These Location Intelligence Solutions Are Optimizing Last-Mile Delivery

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Advanced location intelligence software combines artificial intelligence and street-level mapping data to help startups predict customer buying patterns and stage inventories in the right locations — e.g. ghost kitchens — using prediction algorithms and real-time sales metrics. Location intelligence software firms are also taking advantage of traffic data, weather information, and consumer behavioral data to help last-mile delivery companies streamline operations in today’s tough business environment.

May Was a Lucrative Month for E-Commerce Retailers — Here’s Why

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Forget back-to-school shopping in the fall or the pre-Christmas rush in December. New research from the mobile measurement company Adjust shows that May is quickly becoming one of the most lucrative months for m-commerce retailers. 

Location-Based Marketing Association: Walmart Partners with Roku on Shoppable TV Ads

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In this episode of Location Weekly, the Location-Based Marketing Association covers the Waymap app helping the visually impaired navigate public transit in D.C., Kiwibot rolling out a fleet of advertising robots in Peru, and Walmart partnering with Roku to stream shoppable TV ads. Plus, there’s a auest Interview with Nick Patrick, co-founder and CEO of Radar.

4 Predictions for Retail Media

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I spoke with Sarah Hughes, head of marketing at InMobi, to get the inside scoop on where retail media is heading. Here are four predictions for the space based on our conversation.

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Multi-Location Brands Use Social Gifting to Nurture Customer Relationships

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More than a decade after social gifting was deemed the hottest buzzword in retail, the practice of offering rewards and swag to incentivize online fan engagement is finally taking off among multi-location brands.

How to Overcome Roadblocks in Your First-Party Data Roadmap

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What is holding brands back from developing robust first-party data strategies? Often, the roadblocks can be attributed to uncertainty, accessibility, and structure. While daunting, these are not insurmountable barriers.

The Challenge of Brand Alignment with Social Issues

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Increasingly, brands with high public visibility must articulate their positions on issues the public cares about while avoiding the appearance of exploiting public sentiment for purposes of self-promotion. And whether or not a formal statement makes sense on every issue, companies should be prepared for the day when a consumer comes to them to ask a question or offer feedback about a brand’s actions or values, perhaps in the form of a social post that is there for all to see.

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GumGum Helps Marketers Reach Gamers with Intrinsic In-Game Ads

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A new partnership between the contextual-first digital ad platform GumGum and Frameplay, a company that enables intrinsic in-game advertising, could give multi-location brands a way to reach gamers in select markets while also enhancing the playing experience for those seeking more in-game rewards.

Three Best Practices to Reduce Acquisition Costs and Increase Lifetime Value

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Retail media networks have a significant role to play in helping DTC brands engage with their audiences while bringing down customer acquisition costs. To reduce user acquisition costs while driving lifetime value, brands also need to figure out exactly what to measure and how to understand target customers.