News and Analysis

"Momentjacking" is the New Holiday Promotion Street Fight

“Momentjacking” is the New Holiday Promotion

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You may have heard of “newsjacking.” It simply means that brands and influencers plan their social media posting and content around current events and consumer trends.  However, as the world (and social media feeds) move faster than ever before and people jump on a wide range of “fauxlidays” (contrived holidays meant mostly for marketing purposes), reality […]

Pizza Industry Tech Street Fight

Pizza Industry Tech

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“Let’s order a couple of pies!”  … “Let’s grab a slice!” …  Those suggestions are alive and well, as evidenced by Americans eating an average of 156 slices each year.  The pizza industry is estimated at $46B. Local single-location pizza shops still exist, but the MULO (multi-location) giant Domino’s tops the list in terms of […]

MULO Outposts are In Vogue Street Fight

MULO Outposts are In Vogue

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What do we mean by a MULO (multi-location) outpost? It’s a brand that’s located within a “non-traditional” venue. For example, Hudson News is a standard airport tenant that sells magazines, treats, and travel-related incidentals for travelers to grab en route. They have more than 1,000 stores now in 37 states. Imagine this writer’s surprise when […]

Commentary

Location-Based Marketing Association: Precisely Launches a Property Graph

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In this episode of Location Weekly, the Location-Based Marketing Association discusses Precisely launching a property graph, PlaceSense and Senozon creating a European partnership, Gucci and Sandbox launching a virtual store in the metaverse, and Qmetrix and Via Guide teaming up on an AI-driven airport checkpoint system.

4 Ways Data Collaboration Will Change Retail for the Better

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While there are countless ways data collaboration can reshape a retailer’s business, there are four standout applications that enable retailers to succeed.

Ad Tech and Privacy

5 Things You Need to Know about Zero-Party Data

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Zero-party data, a topic that has been around since former VP and Principal Analyst, Fatemeh Khatibloo of Forrester, coined it as such years ago recently set off a Twitter debate as to whether zero-party data is real or if it’s all just first-party data in disguise. Here are the five things you need to know about zero-party data so you can decide for yourself.

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Inform Your Multichannel Customer Experience Strategy

Chatbots Get Faster and Supply Helpful Data

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Deploying chatbots effectively will require smarter, faster-learning chatbots. And that’s what Botco.ai is bringing to market with Instachat Builder, “a new product that accelerates AI chat deployment by allowing Botco.ai customers to directly train Botco.ai’s chatbot on any type of text information.”

CEO POV: It’s Our Job to Solve Marketing Measurement

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The groundwork for this modern data-is-business strategy is a clearly defined approach to metadata management across the whole data-driven organization. And that can only be effective with executive buy-in.

Retailers Turn to AI to Combat Burnout, Decrease Merchandiser Workloads

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As retailers look at getting more done and freeing up their staff to focus on high-value tasks, interest is growing in the use of AI to handle the mundane tasks that take up too much of a merchandiser’s time — like fixing typos on e-commerce websites and researching underperforming product categories. Retailers are also using AI to flag when new products show signs of being more popular than expected, so merchandisers can act quickly and notch strategic wins. 

Location-Based Marketing Association: Kalibrate Partners with Near on Location Intelligence

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In this episode of Location Weekly, the Location-Based Marketing Association covers Best Buy teaming up with Pokemon Go, Taiwan’s FamilyMart launching a convenience store on wheels, Baidu getting China’s first autonomous robotaxi license, and Kalibrate partnering with Near on location intelligence.

TikTok Jumps into Local Events

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For multi-location marketers, TikTok’s foray into events, and its increasing role as a destination for local discovery, portend that the platform is joining Facebook and other forums as a key place to connect online with local shoppers. TikTok can’t be ignored as an online-to-offline marketing channel.

How Retailers Are Using Pop-Ups to Drive Customers In-Store

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One pillar of most in-store marketing strategies is to transform shopping into a share-worthy experience. This, retailers bet, is a way to make hitting stores worth it when Amazon is only ever a click away. Pop-ups are one iteration of that strategy.

5 Retailers Using Live Shopping to Boost Back-to-School Sales

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Meta will reportedly shut down its live shopping feature on Facebook in October, but that doesn’t mean the concept of live shopping is dead. Across the retail marketing space, multi-location retailers are investing in live-stream content as a way to leverage the popularity of social media and engage with Gen Z consumers this back-to-school shopping season.

Nestle Uses DISQO’s Consumer Data to Fill the Cookie’s Gaps

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With the third-party cookie going away on Chrome (eventually) and mobile identifiers losing scale, marketers are seeking new measurement tools. The customer intelligence platform DISQO is stepping in with a new product called Outcomes Lift.

5 Ad Automation Platforms for Agencies

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As interest in advertising automation platforms continues to grow throughout the agency space, we’ve put together a list of five ad automation platforms that agencies can use right now.

Social Apps Are Creating a New UX for Local

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Young consumers are increasingly discovering local shops and restaurants on TikTok and Instagram, not Google or Yelp. An appetite for immersive visual experiences is behind the trend.