News and Analysis

Pizza Industry Tech Street Fight

Pizza Industry Tech

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“Let’s order a couple of pies!”  … “Let’s grab a slice!” …  Those suggestions are alive and well, as evidenced by Americans eating an average of 156 slices each year.  The pizza industry is estimated at $46B. Local single-location pizza shops still exist, but the MULO (multi-location) giant Domino’s tops the list in terms of […]

MULO Outposts are In Vogue Street Fight

MULO Outposts are In Vogue

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What do we mean by a MULO (multi-location) outpost? It’s a brand that’s located within a “non-traditional” venue. For example, Hudson News is a standard airport tenant that sells magazines, treats, and travel-related incidentals for travelers to grab en route. They have more than 1,000 stores now in 37 states. Imagine this writer’s surprise when […]

Why Granular Voter Data Matters for Ad Buyers Street Fight

Why Granular Voter Data Matters for Ad Buyers

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Comscore, which plans, transacts, and evaluates media across platforms, is for the first time, sharing its Congressional District CTV Index data for some Congressional Districts in New York, California, Nebraska, and Alaska.  With transformative data science and vast audience insights across digital, linear TV, over-the-top (OTT) and theatrical viewership, Comscore is a third-party source for […]

Commentary

4 Things Publishers Need to Do to Grow their Audience Data

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Creating scalable audience solutions is proving to be difficult even for the largest publishers and very hard for anyone beyond that. Missed monetization opportunities could be a deathblow to publishers, and seeing that more than half are unable — or unprepared — to scale their audience solutions is cause for concern.

Location-Based Marketing Association: Mavi.io Launches OnMyWay App to Enable In-Car Ordering

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In this episode of Location Weekly, the Location-Based Marketing Association talks about Snap teaming with SignAll to develop AR filters using ASL, Instacart partnering with Oriient for their IndoorGPS tech, Philadelphia’s transportation departments (OTIS) using location data for real-time bus arrival information, and Mavi.io launching OnMyWay app for ordering from your car.

The Growth of Visual Search

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Claire Carlile, in a recent post on visual search that contains useful tips for local businesses, shows us that Google is now making it possible to conduct a search that starts and ends with images. Her example search is conducted using Google Lens, where an image of a Sony headphones package is the “query” that produces a local pack result replete with its own images. This may or may not be the future of search, but it’s highly representative of the visual-first orientation that Google is embracing to a growing degree.

Latest Posts

Google’s Latest Privacy Play Has Big Implications for the Open Web

Google Elevates Mapping and Visual Search

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Google’s annual Search On event was held this week, including several updates to core search and orbiting products like Maps. Given the prominence and centrality of mapping to local commerce, we’ll start there.

Tools to Address Labor Shortages

How Retailers are Using AI to Create Dynamic Return Policies

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Return policies that are frictionless, transparent, and consumer-friendly have been shown to lead to dramatic increases in profitability and brand loyalty, but bridging the gap between online and offline product returns has been a longstanding challenge for multi-location retailers.

How AI Can Help Retailers Deal with Major Disruption from Hurricanes

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AI is emerging as an indispensable tool in helping retail shippers better navigate periods of disruption like hurricane season. Here are a few key ways how.

How to Organize and Maximize the Value of Customer Data

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We often hear that data is the oil of the digital economy. Very well — but how do companies acquire that resource sustainably and marshal it to reach new prospects and better serve existing customers?

Debunking 5 OOH Advertising Myths

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A 2022 report based on a survey of more than 100 advertisers in the U.S. highlighted the top five misconceptions facing advertisers considering OOH. Fortunately, each of these myths is ripe for rebutting with statistics that support the facts.  

Retailers Tackle Excess Inventory with Demand Planning Tools

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The scramble to move excess summer inventory ahead of the holiday shopping season is forcing retailers to take a second look at new technology designed to help companies determine how much to discount or raise pricing to maximize profitability. At o9 Solutions, an enterprise AI software platform provider, retail clients are increasingly seeking out demand planning tools to help with demand sensing and inventory visibility. 

What Retailers Can Learn from Spotify and Netflix

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Peter Messana, CEO of Searchspring, believes retailers have a lot to learn from their counterparts in entertainment. And, he argues, consumers already expect the same level of convenience in retail. 

Meta Introduces “Third Screen” to Brand Marketers at Place 2022

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Everyone’s talking about the metaverse. What does it really mean, and what impact will the metaverse have on local commerce over the next decade?

5 Digital Asset Management Tools for Multi-Location Brands

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For multi-location brands with hundreds of store locations controlled by individual managers, digital asset management is about reducing risk.

The New Face of Local Businesses: A Conversation with Yelp

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In the local media and commerce sectors, we continue to see rapid product evolution as well as maturation in the companies that deliver those products. But as that unfolds, we’re also tracking another evolution: that of local businesses themselves. How are they advancing in terms of marketing and operational software adoption?