Features | Street Fight - Part 31

6 Lead-Generation Tools for Small Businesses

Stephanie Miles

6 Lead-Generation Tools for Small Businesses

Hyperlocal platforms aimed at fulfilling consumer service requests are becoming increasingly attractive to these small business owners, since these platforms generally involve a minimal investment of time or money on the part of the local merchant. Rather than paying upfront for advertisements that may or may not generate actual leads, business owners can sit back and wait for leads to come to them…

5 Ways Hyperlocal News Sites Can Use Social Media to Drive Engagement

Isa Jones

5 Ways Hyperlocal News Sites Can Use Social Media to Drive Engagement

Social media is a powerful and necessary tool for hyperlocal publications to engage with their readers and promote their work. In small communities, it can be a vital conduit to reach local people, build traffic, and provide value for advertisers. Here are five tips from hyperlocal publishers on how to increase a site’s social media presence…

5 Online Marketing Strategies Every Restaurateur Should Know About

Stephanie Miles

5 Online Marketing Strategies Every Restaurateur Should Know About

Creating an effective online marketing campaign isn’t always a simple task — especially for restaurant owners that are used to focusing the majority of their time and energy on what’s happening in the kitchen. In recent years, a number of hyperlocal platforms have stepped in to make it easier for independent restaurateurs to develop websites, manage social media, and cultivate better relationships with their customers online…

Three Years After Its Launch, Foursquare Works to Become a Business

Steven Jacobs

Three Years After Its Launch, Foursquare Works to Become a Business

Three years ago this morning, Foursquare launched what one pundit called its “where-am-I-now app” at SXSW – the name did not stick. Since its launch, the location-based service has attracted over 20 million users and upwards of 750,000 merchants, has outflanked a company worth $94 billion in the location space, and crushed a competitor that was sold to said company for its parts…

6 Mobile Payments Platforms for Merchants

Stephanie Miles

6 Mobile Payments Platforms for Merchants

Only 4% of merchants currently accept mobile payments, according to a study by Javelin Strategy & Research, however 20% say they intend to adopt this technology within the next 12 months. Given that mobile payments are still in their infancy, and the landscape is still wide open, several players are vying for market dominance. It’s hard to say yet whether one will be a clear winner, or, as with cell phones and credit cards themselves, there will be a handful of leading options.

Local Quotables: Stangel, Biggs, Hyslop and More

Isa Jones

Local Quotables: Stangel, Biggs, Hyslop and More

The best words about and around the hyperlocal industry. Luke Stangel thinks augmented reality development could mean huge things for hyperlocal; John Biggs blasts hot new app Highlight for sharing users’ information without permission; Kate Hyslop reinforces the importances of an online presence for local businesses; and more…

Using Groupon for Customer Acquisition

Stephanie Miles

Using Groupon for Customer Acquisition

Everyone’s heard a horror story about a Groupon deal gone awry, but there’s a reason why daily deals have become so ubiquitous among small-business owners in the last three years. When done right, a targeted Groupon offer can pump up customer acquisition rates and boost immediate sales…

5 Platforms for Tracking and Analyzing Customer Habits

Stephanie Miles

5 Platforms for Tracking and Analyzing Customer Habits

By analyzing check-in data, measuring customer engagement, and tracking overall sentiment on social networking and review sites, these firms help companies get a data-driven view into consumer habits — and ultimately identify their most valuable customers. Here are five platforms that merchants can use to track and analyze this latest wave of consumer information…

Using LevelUp To Build Brand Loyalty

Stephanie Miles

Using LevelUp To Build Brand Loyalty

Forget the paper punch cards and plastic key fobs that most people associate with small business rewards programs. In an effort to grab the attention of customers and promote true brand loyalty, today’s SMBs are looking for digital alternatives. LevelUp, the mobile-payments-meets-loyalty program, has quickly become the frontrunner in this race…

Local Quotables: Doctor, Kurzweil, Millard and more

Isa Jones

Local Quotables: Doctor, Kurzweil, Millard and more

The best words about and around the hyperlocal industry.

Ken Doctor thinks New Corp can’t go local with their business model; Jordan Kurzweil thinks the demand for local news is less than people think; Amy Millard says that local businesses have more Facebook interaction than their corporate counterparts; and more.

Local Quotables: Mason, Sheetz, Evans and more

Isa Jones

Local Quotables: Mason, Sheetz, Evans and more

The best words about and around the hyperlocal industry.

Andrew Mason realizes Groupon has fallen short with its social media presence; Ashley Sheetz from Gamestop explains why she backed out of Facebook’s failing virtual market; Perry Evans discusses the changing relationship between local businesses and consumers; and more.

Lessons for Local Merchants in Hyperlocal Marketing White Paper

The Editors

Lessons for Local Merchants in Hyperlocal Marketing White Paper

In “The Local Merchant” white paper, we talked to dozens of business owners to find out how they are using new hyperlocal channels such as daily deals, location-based services and hyperlocal sites to bring in new business at little or no cost — and turn them into lasting customers. The most successful strategies take these opportunities at more than face value, customizing them to suit their own business needs.

7 Customer Loyalty Options for Merchants and Brands

Stephanie Miles

7 Customer Loyalty Options for Merchants and Brands

These hyperlocal solutions provide all the benefits of traditional loyalty programs, without requiring local merchants to handle the management and configuration of complicated systems. Rather than relying on punch cards and key-fobs, most of these programs almost universally rely on a device that 44% of Americans have already — the smartphone. Here are seven examples of platforms that can help businesses improve customer retention and promote loyalty.

Local Quotables: Rafer, Duggan, Pincus and more

Isa Jones

Local Quotables: Rafer, Duggan, Pincus and more

The best words about and around the hyperlocal industry.

Lumatic’s Scott Rafer wants to revolutionize mobile map-technology; Kris Duggan of Badgevile critiques Foursquare’s signature “mayor” status as driving away users; Pincus wants to bring “play” into the mainstream; and more:

6 White-Label Deal Platforms for Publishers

Stephanie Miles

6 White-Label Deal Platforms for Publishers

Launching a branded deals program gives publishers an additional stream of revenue in a notoriously difficult advertising market, potentially increasing a media company’s annual advertising revenue anywhere from 15% to 30%. These programs also give community newspapers, hyperlocal blogs, television stations, and radio stations a way to capitalize on the trust and authority they’ve developed with their audiences over the years.

Comparing the Pros and Cons of 5 Top Location APIs

Isa Jones

Comparing the Pros and Cons of 5 Top Location APIs

With the rise of location-based services and apps, the availability of geo-specific data has grown more important than ever. With the recent sale and shuttering of SimpleGeo, a start-up that was beginning to turn heads in the geo-data field, many are wondering where to go for the location data they need. Here are five major services offering similar types of location data feeds…