Street Fight Happenings
January Focus: Pursuing Privacy
As we straddle the precipice of a new year and a new decade, the next milestone in privacy legislation looms: the California Consumer Privacy Act. As California’s version of GDPR, it is the first major US privacy legislation. It will set a precedent and kick-start a domino effect for other states and may even lead to federal data privacy moves.
“Pursuing privacy” will be Street Fight’s editorial focus for the month of January. You may have noticed our monthly themes: December focused on the connected consumer, November’s focused on holiday shopping, October on local commerce verticals, and September on mapping (more on those in a bit).
December Focus: The Connected Consumer
When looking at several interlocking tech trends — wearables, IoT, smart devices, autonomous vehicles — one common thread emerges: our escalating connectivity as humans. All these technologies are increasingly melded with our senses as the computing “abstraction layer” diminishes.
In other words, device interfaces continue to get more intuitive and automatic. That can be seen in the progression of personal computing from UI milestones like the mouse to mobile-centric touch controls. Now, we have biometric tracking on the Apple Watch and ambient alerts to AirPods.
The “connected consumer” will be Street Fight’s editorial focus for the month of December.
Street Fight Unveils Innovator Award Winners
Street Fight’s charter is to educate the world on the innovation and best practices in local media, advertising, and commerce. And a key corollary to that mission is to recognize and award the innovators driving these sectors.
With that backdrop, today we officially announce the winners of the Street Fight Innovator Awards. Spanning 12 categories that represent the top battlegrounds in local commerce, winners embody the best of innovation and achievement in these areas (full list below).
Theme of the Month: Pursuing Privacy
How B2B Companies Can Survive in a Clickless Search Ecosystem
The dawn of the clickless world might raise alarms for B2Bs companies, and that’s fair. This trend will likely pose a challenge for companies that rely heavily on Google for new business leads — especially small businesses that generate a majority of leads from search traffic.
However, the clickless world also presents an opportunity for B2B brands to streamline their online presence. In this new ecosystem, B2B brands can generate awareness and encourage customers to contact their business even before a customer actually sees their website.
Charting the Rise of Conversational AI
Conversational AI is a broad term used to describe technologies that automate conversations and personalize customer experiences. With the right systems in place, brands are able to understand, process, and actually respond to voice inputs in a natural way. While voice assistants, chatbots, and messaging services like WhatsApp, Kik, and Facebook Messenger can all be harnessed in a conversational AI strategy, virtual assistants like Amazon’s Alexa and Apple’s Siri are the most popular tools adopted by brand marketers today.
How the Rise of Unbranded Search Upends Restaurant, Retail, and Grocery Strategy
Fueled by the growth of mobile and set to rocket even further north in coming years thanks to voice, unbranded searches like “burgers near me” or “Thai food” are growing as fast as 113% year over year, according to a fresh study by multi-location marketing firm MomentFeed. Unbranded search grew about 30% from 2016 to ’17 and 56% the following year before doubling pace in 2018-19, suggesting the slope of this trend’s adoption could get even steeper in coming years.
Latest Posts
Brands Can’t Tell Stories If They’ve Lost the Plot
In 2020, a marketer’s goal should not be to create more content. It shouldn’t even be to create better content. Most brands, after all, are already doing a good job of generating content that provides value, service, comfort, and utility to people’s lives. What’s missing is a fundamental alignment between content and other marketing disciplines. Content, from a metrics standpoint, needs to speak the same language as paid media so that marketers can demonstrate the impact it has to their CMOs.
Survey: What Marketers Want from Location Data
Marketers surveyed showed an especially keen interest in understanding how they can integrate location data with other kinds of information. Asked how they deploy location data, 27% said it’s a “key component of a broader strategy to map the customer journey online and offline.” Twenty-six percent, the second-largest segment, said they were interested in learning how to marshal location data in conjunction with other data to achieve more advanced goals than their current practices allow.
How B2B Companies Can Survive in a Clickless Search Ecosystem
The dawn of the clickless world might raise alarms for B2Bs companies, and that’s fair. This trend will likely pose a challenge for companies that rely heavily on Google for new business leads — especially small businesses that generate a majority of leads from search traffic.
However, the clickless world also presents an opportunity for B2B brands to streamline their online presence. In this new ecosystem, B2B brands can generate awareness and encourage customers to contact their business even before a customer actually sees their website.
Location Weekly: Foursquare Partners with Vistar Media, Yelp Launches Store Visits
In this 452nd episode of Location Weekly, the Location-Based Marketing Association covers Foursquare partnering with Vistar Media, Al Arabia Outdoor using Streach to measure OOH in Saudi Arabia, Walmart shutting down its Jetblack text service, Panera reaching 9.3M with AR campaign, Unilever piloting drones for ice cream delivery, and Yelp launching a new Store Visits product.
Privacy Regulations Shift Location-Based Approaches from Push to Pull Marketing
With the regulations and changes that limit marketers’ ability to reliably track users, location marketing must evolve. Push marketing is likely to become less effective as brands continue to lose access to consumer data.
A tried and true alternative is pull marketing. Pull marketing is an approach that attracts in-market customers to your brand or product. Rather than pushing a brand on the audience, pull marketing draws in customers by using less intrusive methods that don’t rely on personal data. One of the most common forms of pull marketing is search advertising (paid and organic).
Charting the Rise of Conversational AI
Conversational AI is a broad term used to describe technologies that automate conversations and personalize customer experiences. With the right systems in place, brands are able to understand, process, and actually respond to voice inputs in a natural way. While voice assistants, chatbots, and messaging services like WhatsApp, Kik, and Facebook Messenger can all be harnessed in a conversational AI strategy, virtual assistants like Amazon’s Alexa and Apple’s Siri are the most popular tools adopted by brand marketers today.
Heard on the Street, Episode 45: Building a Local Video Marketplace, with Stringr
Video as a medium continues to gain prevalence given better bandwidth, mobile connectivity, and cultural factors. Creation and distribution tools also continue to democratize “pro-sumer” video like TikTok. But at the professional end of the scale, quality production is still expensive and hard to find.
This is the segment of the video market that Stringr addresses. The company has created a sort of networked marketplace to connect supply and demand for video creation. That includes everything from a library of locally relevant B-roll footage for news stories to specific on-demand assignments.
How the Rise of Unbranded Search Upends Restaurant, Retail, and Grocery Strategy
Fueled by the growth of mobile and set to rocket even further north in coming years thanks to voice, unbranded searches like “burgers near me” or “Thai food” are growing as fast as 113% year over year, according to a fresh study by multi-location marketing firm MomentFeed. Unbranded search grew about 30% from 2016 to ’17 and 56% the following year before doubling pace in 2018-19, suggesting the slope of this trend’s adoption could get even steeper in coming years.
How to Stop Getting Bogus Leads from Facebook Ads
Like a discordant refrain, these familiar phrases can feel like they’re playing on loop when following up with potential customers generated from Facebook Lead Ads. Bogus or misleading leads are a huge complaint among advertisers, but there are a few common and useful steps an advertiser can take when building Lead Generation Ad Campaigns to curb the occurrence of false leads.
Certain aspects are out of our control from the advertisers’ end, such as trusting Facebook users to enter correct and non-misleading information, but armed with this handy checklist, you can audit your lead gen ads, making improvements to stem the tide of bogus leads.
3 Tips for Attracting High-Quality Leads at Your Next Event
First impressions are key, and it’s imperative that as soon as the lead is ready to buy, your brand is the first on their mind.
Doing this requires you to understand your leads and deliver a message that appeals to their needs while portraying your brand in the best possible way. This is a big challenge because you want to promote your brand without going overkill and scaring leads away.
Here are three steps for attracting higher-quality leads at your next event.
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Brands Can’t Tell Stories If They’ve Lost the Plot