News and Analysis

Going for Retail Gold: How the Olympics Impacts MULO Retail & Food Street Fight

Going for Retail Gold: How the Olympics Impacts MULO Retail & Food

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We recently wrote about “momentjacking” and how MULO (multi-location) brands take full advantage of events — big and small — to boost sales and consumer engagement. BTW, “the bon moment” in French means “the right time.” So, why is the Summer Olympics the bon moment for MULO brands? 15 “global partners” have signed on to the Paris […]

Tinuiti Q2 Ad Report Sees Spike in AI-Powered Digital Campaigns Street Fight

Tinuiti Q2 Ad Report Sees Spike in AI-Powered Digital Campaigns

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So how did the digital ad economy perform in Q2? Tinuiti explains it all for us in its Digital Ads Benchmark Report, released July 24, which looks at quarterly trends across Google, Meta, Amazon and other dominant platforms. First off, AI-powered digital campaigns drove spending up for the likes of Meta Advantage + and Google Performance […]

Google's Privacy Shift: Balancing User Privacy, Ad Utility, and Industry Concerns Street Fight

Google’s Privacy Shift: Balancing User Privacy, Ad Utility, and Industry Concerns

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A recent Google approach for the Privacy Sandbox moves away from deprecating third-party cookies. Instead, it introduces a new experience in Chrome where users can make informed choices about their privacy settings across their web browsing, with the flexibility to adjust these choices. This change aims to give users more control over their privacy while […]

Commentary

Location-Based Marketing Association: Simon Property Group Launches Search Platform

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In this episode of Location Weekly, the Location-Based Marketing Association covers Readyland’s Alexa-enabled books letting kids talk to characters, Peru’s Oechsle dressing mannequins in theaters with their clothes, Simon Property Group launching a search platform for shoppers, Geobroadcast responding to broadcast association complaints, and updated stats on the performance of the SocialShelf platform.

TripleLift Partners with White Ops to Fight Ad Fraud

Review Extortion Reveals Strengths and Weaknesses of Local Ecosystem

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The impact of review fraud and extortion has been devastating for restaurant owners and managers, who are fully aware that they live and die by reviews.

How to Use Relevant Customer Data to Drive Personalized Experiences

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Artificial intelligence and machine learning have made the connection of data sources possible so brands can execute practical personalized CX approaches.

Latest Posts

Return Policies

Why Return Policies Are Critical to the Retail Customer Experience

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A shift is playing out in retail returns. The hangover from the pandemic era of very generous policies has struck, and many retailers are now figuring out how to pull back on policies such as free returns while maintaining a positive customer experience.

In-Person Events

Brand Marketers Cash In On In-Person Events

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In-person conferences, shows, and events have returned in a big way for the first time since 2020 — but in this post-Covid era, everything is different. 

DataGrail Launches Dashboard to Spot Data Compliance Risks

DataGrail Launches Dashboard to Spot Data Compliance Risks

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A new privacy management dashboard from DataGrail could make it easier for businesses to spot risks, or areas where they’re falling out of compliance with the latest data privacy regulations, and access actionable recommendations to improve the way they handle customer data.

Shoppable Ads Poised to Hit CTV

CPG Brands Rethink Advertising Strategy Amid Rising Food Costs, Inflation

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While a decrease in food stamp benefits will clearly have the most profound impact on those families receiving benefits, it also marks a shift for supermarkets, retailers, and CPG brands, many of which are now looking to revamp their advertising strategies to account for a greater pool of shoppers searching for discounted items.

Criteo acquires Brandcrush

Criteo Acquires Brandcrush to Provide Additional Omnichannel Marketing Capabilities

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In an effort to continue providing omnichannel monetization solutions for retailers across the globe, Criteo has acquired the Australian platform Brandcrush. Tapping into the combined capabilities of the companies, retail media buyers can now buy and sell inventory online and offline.

Geopath Data Shows Renewed Value of OOH

Geopath Data Shows Renewed Value of OOH

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Geopath just released its 2023 Annual Forecast. For the first time, it includes transit stations, scheduled fleet media (i.e., sides of buses and other forms of transportation), and a new reach and frequency model derived from observed mobile location data. The return to normal makes OOH advertising as valuable as ever.

Why Social Media Giants Are Embracing Conversational AI

Why Social Media Giants Are Embracing Conversational AI

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Generative and conversational AI seem to be taking over the world. The former entails generating images and text with keyword inputs… with results that are sometimes impressive, sometimes funny, and sometimes creepy. And the latter is all about AI-generated dialogues… with similar results.

5 Platforms Using Artificial Intelligence to Generate Ad Creative

5 Platforms Using Artificial Intelligence to Generate Ad Creative

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Startups like Omneky, Creatopy, and Luna have been integrating AI technology into their ad creation platforms for years. With OpenAI’s ChatGPT hitting the mainstream, more brand advertisers are seeking out generative AI solutions to make their own campaigns more effective and scalable. Here are five companies to watch.

Digital Marketing Trends for Agencies

Top 7 Digital Marketing Trends for Agencies

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To keep up, agencies need to take initiative as soon as a marketing trend begins. This not only helps your clients stand out in their markets, but it also helps you become a leading agency in your own right. Here are the top digital marketing trends for agencies that you should jump on quickly in 2023.

Consumers Value Both Privacy and Personalization

Consumers Value Both Privacy and Personalization

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Marketing publications often discuss data privacy and personalization as if they are in tension. In reality, consumers want both.