News and Analysis

Street Fight Daily: Google Builds an Anti-Amazon Retail Alliance, Inside the War on Delivery

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Target Takes Voice-Activated Shopping Nationwide with Google, Joining Walmart… How Walmart, Amazon, Target, and Others Are Fighting to Forge Best Delivery Practices… Lyft Will Use Google Maps as Default Navigator for Drivers…

Brands Aren’t Effectively Planning for Personalization and Segmentation Ahead of the Holidays

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A report from B2C marketing and analytics company Zaius shows that many companies, though they claim to be spotlighting personalization and segmentation as a way to engage customers, are actually not capably following through.

JustPremium CEO Details Industry Campaign Against Ads That Users Hate

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Among the most hated by both desktop and mobile users are pop-ups, auto-play videos with sound and large sticky ads. The Coalition for Better Ads, which includes many members of the ad industry, trade associations and a few news publishers, is developing new standards to give users a better experience when they encounter an ad message.

Latest Posts

EveryBlock Was Experiment in Data Journalism That Fell Short

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When it was launched in 2007 by digital wunderkind Adrian Holovaty, EveryBlock was hailed as one sure part of hyperlocal’s future. As a result of Holovaty’s coding, the site was able to tease out for publication petabytes of government-collected data that otherwise might not ever see the light of day. EveryBlock was a pioneer in collecting, sorting, and filtering data. But it hadn’t progressed to turning its digital buckets of information into knowledge. Its vaunted coding, which located every overturned garbage can, couldn’t do that…

NBCU Shutters Pioneering Hyperlocal Network EveryBlock

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EveryBlock’s original goal was to collect as much local data as possible, sort and filter it, and then present it to its audience. EveryBlock’s president, Brian Addison, who was hired by NBC in mid-2011, changed all that. In announcing the closure, Vivian Schiller, a senior vice president at NBC News, said, “The decision to shut down the site was difficult. But in the end, we didn’t see a strategic fit for EveryBlock within the portfolio.” Read more…

Study: 14.7 Million People Engaged ‘Locally’ with Retail Brands in Q4

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A new report by the Location-Based Marketing Association and local analytics company Venuelabs looks at the amount and quality of “local” consumer interactions. As local activities like reviewing, checking in, or posting a photo become ubiquitous across platforms, the volume of location-specific (versus brand-specific) digital engagement with brick-and-mortar businesses has exploded…

Big Data and Local Search: The Netflix Precedent

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We’ve entered an era when product decisions can be made not by analysis of demographics or user testing but by extremely fine-tuned measurements of current user activities. For local search, the question becomes just how many of our passive online activities can be converted into data points to be examined for purposes of marketing and product development?

Case Study: Bakery Relies on Hyperlocal Press, Yelp for New Customers

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When Donna Lawson first opened the doors at Stuffed Cakes, she ran a series of daily deal promotions through CBS Local and Urban Dealight to spread the word about her Seattle-based bakery. Now two years later, Lawson relies primarily on press mentions on hyperlocal sites like the West Seattle Blog, as well as positive reviews on Yelp, to get new customers coming through the door…

Street Fight Daily: Aol Under Armstrong, Big Moves in Online Delivery

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A roundup of today’s big stories in hyperlocal content, commerce, and technology.At AOL Under Tim Armstrong, the Only Constant Is Change (AdAge)… Made To Order: Big Moves In Online Food Delivery (ReadWrite)… Report: Geo-Aware, Geofenced Ads Outperform Other LoMo Targeting (Screenwerk)…

Yelp Hits 100 Million Uniques as Users Shift to Mobile

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Yelp reported mixed earnings on Wednesday as wider than expected losses tempered strong revenue growth in the fourth quarter. The reviews site brought in $41.2 million during the quarter, taking its annual revenue to $137.6 million for 2012. The overwhelming majority of its revenue growth came on the backs of local advertisers as brand spending remained flat…

Channeling Starbucks, FiveStars Seeks Loyalty in the Form of a Gift Card

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The Mountain View, Calif., company is launching a new gift card product aimed at helping businesses transform new customers into returning customers through its POS-integrated loyalty platform. The company has piloted a co-branded gift card with a handful of small retail chains since December, and plans to open the feature to its smaller merchants with the release…

Why Mom-and-Pops Will No Longer Pay for ‘Social Media Management’

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The social media hype bubble has burst, and most very small businesses have not realized their ROI in social media. They’re not willing to pay my company — or anyone else — hundreds of dollars a month to market their company on Facebook or Twitter. Instead they are diverting those dollars to pay per click options, SEO, optimizing their websites for conversion and mobile, or targeted local media advertising…

Survey ‘Paywalls’ May Not Be as Good as They Sound for Local Media

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While surveys may be a good source of revenue, it’s not a long-term solution for local news sites:There is an inherent supply-and-demand issue — not very different from the one that arises with online display ads. As more and more publishers adopt Google Consumer Surveys, Google can begin dropping its publisher payout because it has enough supply…