News and Analysis

Walmart Reimagines In-Store Shopping Experience with Mobile Update

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Walmart’s new Store Assistant is an all-encompassing mobile app solution that includes features such as Walmart Pay, a product search bar, and a product scanner that shoppers can use to double-check prices inside stores.

Street Fight Daily: Duopoly Shares Data with Brands, Third-Party Location Data Boosts Brands

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Duopoly Shares More Data with Brands, But There Are Snags… The Next Big Threat to Consumer Brands (Yes, Amazon’s Behind It)… Walmart Reimagines In-Store Shopping Experience with Mobile Update…

Street Fight Daily: How Google’s Ad Changes Affect Local Biz, Snap Ups Its Ad Game

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Unpacking the Increasingly Complex Local SERP… People Are Talking About You: The Hidden Value of User-Generated Content… Media Buyers: Snap Is Focused on Enabling Commerce in Ads…

Commentary

Is the Local Deals Industry Heading for Segmentation?

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Some companies are betting on a major specialization of the deals market. Signpost CEO Stuart Wall believes that the “stack” — a term used to describe the spectrum of companies in a single industry — is dividing into three major segments: distribution, exchanges, and merchant specialists…

Hyperlocals: ‘Use Facebook Like the Rest of the Planet’

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Facebook, with its semi-walled set-up, is where it’s at for indie hyperlocal publishers like the Valley Independent Sentinel.
We’re in a market with two of the three largest newspapers in Connecticut. The two dailies are in no way ignoring the Web. It’s their top priority, from what they keep saying. Yet we have more followers on Facebook then one of the big fellas — and we’re not too far off from the other heavy hitter.

So here are a few Facebook tips that can help independent publishers rack up the “likes”:

Brownstoner: The End of the Open Thread

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One of the biggest challenges facing any hyperlocal publisher is the development, maintenance, and growth of audience. If you are starting from scratch, one of your first challenges is to find that core audience — the rabid readers that will check back 10 or more times a day to see what you’ve got for them next. But as a site develops, and its audience becomes more established, the questions change.

Latest Posts

Street Fight Daily: OpenTable Bets On Mobile, ReachLocal President Resigns

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyOpenTable Bets On Mobile App To Drive Revenue (Reuters)… More Exec Changes at ReachLocal  (LocalOnliner)… Will ZIP-Level Targeting Help Twitter Gain New SMB Advertisers (Screenwerk)…

Winding Down Investment In Patch, AOL Writes Off Millions

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AOL revenues fell sharply in the third quarter due to large writeoffs related to the continued challenges at the company’s hyperlocal news network Patch. During an earnings call Tuesday, the company said it took a $19 million charge due to recent restructuring costs at the hyperlocal media division as well as a $25 million charge related to non-cash asset impairment, or decrease in the valuation, of the project…

Groupon Defends Branded Keyword Practice

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A spokesperson for Groupon yesterday defended the company’s practice of buying branded keywords to promote discounts run for clients, telling Street Fight that most clients wants as much reach as possible. Some in the local marketing industry have criticized the practice lately, arguing that the deals company may be cannibalizing merchants’ potential sales by promoting discounts to users who were already looking for the business while diverting customers away from the merchant’s existing site…

Constant Contact Rolls Out Digital Coupons for SMBs

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Email marketing giant Constant Contact has rolled out a new coupon feature as part of its growing online marketing tools platform. The new service makes it possible for small businesses to offer discounts based on a given set of criteria such as increasing revenue and attracting long-term customers, within a single integrated resource…

Street Fight Daily: LivingSocial’s Traffic Plummets, Starbucks Touts Mobile

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A roundup of today’s big stories in hyperlocal content, commerce, and technologyLivingSocial’s Traffic Is Plummeting (AllThingsD)… Sacramento Press, Community’s Online Newspaper, Is Sold To New Owner (Sacramento Bee)…
Starbucks Touts Mobile Adoption (MediaPost)…

How Online Review Sites Can Regain Consumers’ Trust

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As long as there are economic incentives to create bogus reviews, unscrupulous people and businesses will continue to exploit the platforms that make it easy to deceive. For the local players seeking to help users in selecting a great business, use the offline world as a guide. Require an identity, build communities of real people sharing advice, and give legitimate customers a megaphone to honestly rate the service received…

5 Tools For Analyzing Location Data from Social Media

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The volume of data available through social media overwhelms marketers of all sizes, including large brands with hundreds of outposts. Whereas it might be possible for a merchant with a single location to manually monitor the tweets, reviews, and photos being posted about his business each day, that kind of personal attention to detail is virtually impossible for larger brands. Here are five examples of platforms that marketers can use to make sense of the location-specific data coming from social media.

Street Fight Daily: Square’s Ecommerce Push, Waze Data In Google Maps

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A roundup of today’s big stories in hyperlocal content, commerce, and technologySquare’s Quiet E-Commerce Threat (BusinessWeek)… Waze Data Is Starting To Show Up In Google Maps (BuzzFeed)… Selling By Groupon Insiders, Like Big News, Is On Way (USAToday)…

Is Groupon’s Deal Marketplace Undermining Merchants?

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It has been my understanding that the purpose of daily deals is purely customer acquisition — to bring in new customers, not to target your existing ones. With the new marketplace focus, however, it seems as though this is no longer the case. I recently did a search for some of Groupon’s top NYC marketplace offers and I found that the company seems to be cannibalizing the local businesses’ existing customers by using Google AdWords to bid on nearly every Marketplace deal’s local business name…

Why Fixing Local Marketing Means Making Tech Disappear

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Today, the local web — the network of technologies that help business and consumer interact locally — is far too opaque. Amid the rush to innovate and revolutionize the way we buy or sell goods locally, the industry has amassed a muddled soup of software that’s marked more by it’s complexity than its capability. If the last decade was about building the technologies that bring our local experiences online, the next ten years will focus on making those technologies go away…