News and Analysis
Street Fight Daily: YouTube’s Brand Safety Woes Continue, Amazon’s Biggest Challenge
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Exclusive: YouTube Ran Ads from Hundreds of Brands on Extremist Channels… What Amazon’s Prime Numbers Don’t Show: The Battle to Grow in the U.S… ANA Urges Lawmakers to Hold Off on New Privacy Laws….
Commentary
The Localization of the Enterprise
Organizations are decentralizing and adapting to consumer hardware cycles by storing data in the cloud and utilizing software services without deployments. Tech capability dictated by employees is a seismic shift that will forever change the world of technology. We’re going to see a similar shift in marketing: the localization of the enterprise…
Facebook Nearby and the Mobilization of Local
At long last, Facebook has made a serious move in the local space, and Nearby now recommends local businesses based on your friends’ likes and check-ins as well as your proximity to general business listings. I can’t think of a better or a more timely summation of what’s happened in local search during the past year…
Is Facebook Local’s Waking Giant?
“Google is the best advertising product in the history of the world… because it’s like advertising at a store,” Business Insider CEO Henry Blodget said recently. “Facebook, meanwhile, is like advertising at a party.” But despite Google’s user-side advantages here, Facebook could have an edge in SMB engagement…
Latest Posts
Case Study: Frozen Yogurt Chain Integrates Payments Into Mobile App
No clear frontrunner has shown up in the mobile wallet space, and businesses like Orange Leaf Frozen Yogurt are tired of waiting for one to appear. Instead of utilizing an existing mobile payment platform, the frozen yogurt chain is rolling out its own mobile wallet as part of an update to its iPhone and Android app. When its mobile payments solution debuts this summer, Orange Leaf customers will be able to pay for purchases with their smartphones at the POS…
Street Fight Daily: LevelUp Eyes ‘Zero Interchange,’ Zuckerberg on Graph Search
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… LevelUp Thinks It Has Found A Way To Charge Merchants A 0% Credit Card Processing Fee (Business Insider)… Zuckerberg: Facebook Graph Search Is ‘A Five-Year Thing’ (SearchEngineLand)… Seamless Delivers Tips Agreement (WSJ)…
In Run-Up to IPO, Yodle Makes Its Bet on Local Marketing Automation
Last week, the Wall Street Journal reported that local marketing firm Yodle was shopping for banks to underwrite a potential public offering. In an interview with Street Fight, Court Cunningham, chief executive at Yodle, declined to comment on the reports, but talked about the the evolution of the small business marketing space, the rise of local marketing automation, and the subsequent push by these companies to bundle services into an integrated product…
Microsoft Research Project Tells You What a Neighborhood Is Thinking
HereHere, which launched earlier this year, profiles the 42 neighborhoods in New York City by collecting publicly available 311 data to reveal the most talked-about issues in the boroughs. By entering their zip code, a user can interact with an animated map displaying the neighborhood’s statuses, seeing updates like “delighted” or “uncomfortable.”
Street Fight Daily: Twitter Buys Gnip, Google Developing Microcamera Contact Lens
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… 
Twitter Embraces Its Data and Buys Gnip (GigaOm)… Google’s Microcamera Contact Lens Is Coming to an Eyeball Near You (Time)… Seeking Growth, The Payments Industry Embraces New Technologies (TechCrunch)…
Facebook’s Levy: ‘No Singular Event’ Triggered Decline in Businesses’ Organic Reach
According to multiple reports, the social networking company has “slashed organic page reach,” reducing the number of users which can see a business’s photos, posts, and updates. In a wide ranging interview with Street Fight, Dan Levy, director of small business at Facebook, talks about the decline organic reach for businesses, the evolving relationship between marketer and consumer, and the company’s unique challenge of managing 25 million business clients…
7 Tools for Re-activating Dormant Customers
The cost of acquiring a new customer is five times higher than the cost to keep an existing one, which is one of the reasons why businesses of all sizes are beefing up their loyalty programs and using social media to keep fans engaged. But what about customers who’ve fallen off the bandwagon — those whose accounts have gone dormant after not coming in for a period of weeks or months?
Street Fight Daily: Facebook Eyes Mobile Payments, Microsoft Supports Passbook
A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Facebook Moves Deeper Into Mobile Payments (Financial Times)… Microsoft’s Windows Phone 8.1 Update Supports Apple Passbook Passes (TechCrunch)… A Silicon Valley Disater: A 21-Year-Old Stanford Kid Got $30 Million, Then Everything Blew Up (Business Insider) …
The New Patch: One Site’s ‘Entrepreneurial’ Editor on the First 60 Days
Patch, under its new owner Hale Global, is experimenting with new approaches for structuring and operating hyperlocal news sites, which, in general, have a reputation for losing money. One experiment is creating entrepreneurial editor-publishers for sites in the strongest markets. Sixty days into the experiment, longtime reporter Susan Petroni, explains her new dual role at the Framingham, Mass., Patch…
6 Strategies for Maximizing the Effects of Pay-Per-Call Campaigns
Pay-per-call campaigns may not be sexy, but they have proven to be extremely effective for both small businesses and large multi-location organizations. Particularly in “high-value categories” like professional services, home services, travel, insurance, and automotive, phone leads can be more valuable than online clicks or impressions. Here are six strategies that merchants should utilize to maximize the effects of their pay-per-call campaigns…
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