News and Analysis

Street Fight Daily: Google & Apple Boost Local AR, Foursquare’s New Location-Based Creative

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Report: Smartphones, Developer Kits Drive Local AR and Visual Search… Foursquare’s New In-House Agency Will Pump Out Location-Based Creative… Marketers Still Shy Away from Venturing Too Deep into Ad Tech…

Sprinklr Launches AI Solution to Help Brands Manage Customer Experiences at Scale

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Dubbed Sprinklr Intuition, Sprinklr’s AI tool can process an average of 700 million messages per day across social channels, and it becomes smarter with each customer interaction.

Street Fight Daily: Scandal Fails to Dent Facebook’s Growth, AI Biz Expected to Boom

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Increased Facebook Ad Prices Drive Revenue Growth… Gartner Expects the AI Business Market to Grow 70% This Year… Advertisers, Agencies Agree Transparency in Ad Buying Is A Problem, But Disagree on the Blame…

Commentary

What We Mean When We Talk About ‘Hyperlocal’

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When we launched Street Fight, we expanded the term “hyperlocal” from its traditional use pertaining only to passionate, driven, highly local publishers who were the first to act on the erosion of local media’s business. We have applied it to include anyone who is disrupting and taking market share from traditional media and offering local businesses new ways to reach consumers…

The Local Conundrum: Rich Content or Accurate Information?

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Google may have thought that situating local within Google+ would somehow obviate the need to fix it, but the presence of engaging content does nothing to modify the basic requirement that information services provide useful information. Perversely, information services spend too much time pretending they are content services but offer none of the openness of those services where it’s really needed…

What Multilocation Brands Need to Do to Prepare for Facebook’s Graph Search

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National brands have invested nearly all their Facebook resources in building and supporting brand pages for the purpose of publishing content and managing customer relationships at the corporate level. But these brands don’t do business at the corporate level.They do business at the local level through large, brick-and-mortar networks. When it comes to Graph Search, these physical locations and their corresponding local Facebook pages are what really matter…

Latest Posts

‘Baltimore Fishbowl’: One Story Behind ‘Optimistic’ New Revenue Numbers

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A majority of independent community news sites are doing fine building revenue, according to Michele McLellan, author of Michele’s List, which tracks about 200 entrepreneurial community news sites around the country. To get at the “why” behind the numbers, I went to the founder of one of the best performing sites in the survey, three-year-old Baltimore Fishbowl…

Street Fight Daily: Facebook’s ‘Audience Network,’ Qualcomm Spins Off Beacon Business

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… With Ad Network, Facebook Targets Rest of Mobile World (AdAge)… Qualcomm Spins Off its Gimbal Bluetooth Beacon Biz Into a Separate Company (GigaOm)… Yext Acquires Software Consulting Firm Citrrus To Build Its Professional Services Team (TechCrunch)…

Five Trends That Will Shape the Future of Local Commerce

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Two decades after the first ecommerce site, the commerce landscape has begun to shift again. Over the past few years, we’ve seen a resurgence in innovation around mobile as technology companies develop new ways to bridge the gap between ecommerce and offline spending. Here are five trends, which will shape the future of commerce over the next decade…

Relevant Content or Privacy? Choose Both

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The challenge many publishers face is how to increase ad inventory value through personalized ads without exposing sensitive, personally identifiable data and violating user privacy. There are 3 main ways that publishers can extend their access to sharable, ad-request-friendly user data, but only one of them provides both consumer privacy and the ability to increase ad inventory value…

Case Study: Toy Store Upgrades Customer Experience With mPOS System

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Managing the operations, staffing, and financials at his growing after-market Lego business has left John Masek with little time to spend dealing with the technological infrastructure necessary to run a traditional hardware point-of-sale system. Mobile POS systems with integrated rewards programs can give mom-and-pop businesses an edge against large retail chains…

Street Fight Daily: Square Orders Ahead, Airbnb Faces SF Ban

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Square’s New Way to Make Cash: An Order-Ahead Option (Recode)… Airbnb Faces Near-Ban In San Francisco (Huffington Post)… Airbnb Faces Near-Ban In San Francisco (Huffington Post)…

At Microsoft, a Renewed Push for Small Business

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Over the past year, Microsoft has managed to grow Bing’s market share — albeit, marginally — while investing in expanding its advertising presence among small business. Part of the effort is to use its search business as a springboard to bring advertising to a host of other platforms, many of which have never before been a home to ads…

6 Tools to Add Menus to Mobile Apps

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Online menus drive more traffic to restaurants than coupons and giveaways combined, with 33% of consumers in a 2014 JiWire survey saying they’re more influenced by seeing menu information in a mobile ad than special offers or the location of an establishment. Here are six tools that restaurants can use to add integrated, mobile-friendly menus to their websites and apps…

Street Fight Daily: Nokia’s New Chief, New York’s ‘Smart’ Bar Crawl

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Nokia Announces New Strategy and Chief Executive (New York Times)… New York City Bars to Use Apple’s iBeacons for App-Driven ‘Pub Crawl’ Promotion (AppleInsider)… The Decline of Newspapers Hits a Stunning Milestone (Slate)…

After AOL’s Hyperlocal Fail, Media Watchers Pin Hopes on Smaller Operations

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With a number of once-promising large-scale hyperlocal media projects laying in ruin, local media’s star has faded a bit over the past year, causing many industry watchers to frame local journalism as a pursuit defined by a social need, and burdened by an unfriendly market reality. The vision of the $150 billion market opportunity has been replaced with a social ethic — the need for small, independent operations to create self-sufficient clusters in their communities…