News and Analysis

Regions Bank Foregrounds the Lives of its Customers on Social With a Local Focus

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“We think about our customers’ lives and the big events taking place in their lives. We focus more on the consumer and their needs than the brand and the messages we may want to push out ourselves,” said Regions Bank’s head of social media, Melissa Musgrove.

Street Fight Daily: Regions Localizes Its Social Strategy, Developers Harried by Facebook Changes

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Regions Bank Foregrounds the Lives of its Customers on Social With a Local Focus… Facebook’s Privacy Changes Leave Developers Steaming… Why Marketers Struggle With Data Management…

Brand Battle: Shell vs Exxon Mobil

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Sponsored: To see how two gas giants—ExxonMobil and Shell—stacked up in a competitive marketplace, digital marketing company Brandify used its proprietary software to see which marketing and branding areas stood out as strengths, and which areas fell short.

Commentary

Why Mom-and-Pops Will No Longer Pay for ‘Social Media Management’

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The social media hype bubble has burst, and most very small businesses have not realized their ROI in social media. They’re not willing to pay my company — or anyone else — hundreds of dollars a month to market their company on Facebook or Twitter. Instead they are diverting those dollars to pay per click options, SEO, optimizing their websites for conversion and mobile, or targeted local media advertising…

Survey ‘Paywalls’ May Not Be as Good as They Sound for Local Media

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While surveys may be a good source of revenue, it’s not a long-term solution for local news sites:There is an inherent supply-and-demand issue — not very different from the one that arises with online display ads. As more and more publishers adopt Google Consumer Surveys, Google can begin dropping its publisher payout because it has enough supply…

Understanding the Local Consumer’s Online Path to Purchase

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Consumers are using the web to become highly informed about everything they buy, and what they see (or don’t) about a business online affects whether they purchase from that company. It’s much more complex and time-consuming for small businesses to reach these digital consumers than ever before, so it’s up to solutions providers to help clients create and sustain a total web presence…

Latest Posts

Street Fight Daily: Google Maps Adds Uber, Square Expands Partnerships

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyGoogle Maps On Mobile Gets Uber Integration And More (TechCrunch)… Square Partners With Inventory Tracking Service Stitch Labs (Fortune)… New Google Now Feature Aims at Amazon (Wall Street Journal)…

At Groupon, Mobile Doesn’t Mean Local (Yet)

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For the first time last quarter the majority of the company’s transactions came from a mobile device. And yet, the company also hit another, less celebrated, milestone: its local business accounted for less than half of its total billings…

Two Years After Private Equity Carve-Out, What’s Next for YP?

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Two years ago, AT&T shed its local marketing business, selling a majority stake in its print and digital yellow pages assets to Cerberus Capital for $950 million in cash and debt. During a conversation with Street Fight, the company’s CEO David Krantz said the company is well-ahead of where its private equity parent expected it would be, and discussed how YP planned reprise its role as a leading consumer brand…

Finding the Right Point of Contact At: A Retail Chain

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For hyperlocal vendors grappling with expansion, a national retail chain can represent the big whale. With the potential to have their platforms adopted at hundreds of locations throughout the country with just single sale, it’s no wonder hyperlocal startups are willing to devote so many resources to developing partnerships with big-name clients. Here are five strategies for finding the right person to pitch at a retail chain…

How CardStar’s Contextual Mobile Experience Increases Ad Engagement

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Ad units that work on the web do not work on mobile. Powered by Skyhook Wireless’s Context Accelerator SDK, CardStar launched a new interface that intuitively populates users’ loyalty cards, key tags and deal content based on their proximity to nearby geofenced venues. It resulted in a 2x lift in average session length, 57% growth in daily users and 79% growth in sessions per day…

Street Fight Daily: Facebook ‘Moves’ Privacy Policy, Nokia Invests in Connected Car

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technologyAfter Facebook Deal, Moves App Changes Privacy Policy (Wall Street Journal)… Nokia Joins Musk to Google in Investing in Intelligent Cars (Bloomberg)… Retailers Look to Merge Offline and Online Shopping Experiences in 2014 (eMarketer)…

Shopify CPO: Next 5 Years Will Be More Exciting for Retail Than Previous 150

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This May, Street Fight will take a look at the companies, technologies and ideas that are shaping the way we buy and sell goods in the real-world. To kick-off the series, we caught up with Harley Finkelstein, chief platform officer at Shopify, to discuss the blurring line between e- and local commerce…

Facebook’s Path to Dominating Mobile (Local TBD)

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Facebook Audience Network will apply Facebook’s audience targeting to third party apps, such as those using Facebook Connect for log-in authentication. The beauty of such an off-site network is that it uses Facebook’s data and positioning to continue milking demand for mobile ads, without killing the cow…

Street Fight Daily: PayPal’s Agrawal Departs, Google Expands Shopping Service

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A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… PayPal’s Strategy Exec: I Quit Before Twitter Tirade (Recode)… Google Shopping Express Comes to NYC, L.A. (USA Today)… Rare Yelp Lawsuit Over Alleged Fake Reviews is Put on Hold to Debate Merits (Ars Technica)…

In Foursquare’s ‘Unbundling,’ Does the Tail Wag the Dog?

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Foursquare announced plans Thursday to spin off the company’s trademark social networking service into a separate app and focus its branded application entirely on local search and discovery. The move — what the company has called ‘the unbundling’ — represents a pivotal adjustment by Foursquare to the sensitivities of a mainstream consumer in an increasingly connected real-world experience…