News and Analysis

Street Fight Daily: Boosting Sales with Google My Business; Battle Over Yelp Reviews May Go to Supreme Court

Share this:

TODAY IN LOCAL & DIGITAL MARKETING AND MEDIA… Heard on the Street, Episode 14: Boosting Sales with Google My Business… Battle Over Negative Reviews on Yelp Could Go to Supreme Court… Apps Downloaded on Millions of Android Phones Tracked Users in Ad Fraud Scheme…

Street Fight Daily: The Latest in On-SERP Search from Google, Visual Search on Edge of Breakthrough

Share this:

TODAY IN LOCAL & DIGITAL MARKETING AND MEDIA… Google and the On-SERP Experience: We’re Just Gettin’ Warmed Up… Retailers Must Prepare for Visual Search, On Edge of a Breakthrough… What Will Advertising on Voice Look/Sound Like?…

ThriveHive Upgrades Grader Product with Conversational UI, Brings David Mihm Aboard

Share this:

Just one month after ThriveHive released a product to help small business owners navigate the creation and maintenance of their Google My Business profiles, the company is making some substantial changes to its diagnostic solution.

Commentary

The Price of Free Listings

Share this:

When the Yellow Pages directory came out once a year, if your business’ phone number was printed incorrectly, you were in trouble. It was the same with local business listings on the internet, except that instead of one or two books, there were thousands of websites carrying your bad data. This added up to a serious headache for multi-location brands and a serious opportunity for solutions providers that could bring order to the free business listings chaos. Here’s a look at how listings management has evolved.

Can Facebook Win Local?

Share this:

Facebook is known universally for its social networking features, but the company has quietly but consistently been rolling out a set of tools to make it the go-to platform for SMBs. From social buy buttons, call functionality, and Pages to messaging and free beacons, Facebook is staking its claim to online, offline, and online-to-offline marketing and commerce for SMBs.

INFOGRAPHIC: The Complex SMB Marketing Ecosystem 2.0

Share this:

As the head of digital strategy for a broadcaster operating local TV stations, Lorren Elkins has been challenged to clearly understand the digital marketing space from an SMB perspective. In response, he developed an interactive chart, now in its second iteration, to both enhance his own understanding and assist SMBs in identifying potential suppliers.

Latest Posts

On the Road: The Future of On-Demand Delivery Is in Motion

Share this:

Figuring out how to consistently and quickly deliver services to a driver when the destination is unsure means a provider needs to develop a mesh network of always-in-motion providers of services and also serve customers in a place they are unaccustomed to doing business.

Street Fight Daily: BBC’s Hyperlocal News Push, HotelTonight App Introduces Local Concierge

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… BBC Seeks to Forge Working Links With Hyperlocal News Sites (The Guardian)… Mobile App Company HotelTonight Launching Personal Concierge Feature (Wall Street Journal)… Google Upgrades Mobile Browser Display to Allow Reviews (Blumenthals.com)…

ShopKeep Working to Reduce SMBs’ Vulnerability to Credit Card Hacks

Share this:

What can be done to protect both small businesses and their customers’ credit card information from hackers? We caught up with Norm Merritt, president and CEO of ShopKeep to talk about how software and cloud-based solutions protect local businesses.

6 Vendors Bringing Hyperlocal Tech to Medical Offices

Share this:

A changing healthcare landscape is leading many physicians to rethink the way they market their practices, and this is creating new opportunities for hyperlocal vendors. Here are six examples of platforms that use hyperlocal technology to help local medical professionals acquire new patients.

Sponsored Post: Building an Integrated Local Digital Strategy

Share this:

Merchants like Brendan Madigan, owner of Alpenglow Sports in Tahoe City, Calif., say local listing management is an important component in their larger digital marketing strategies: “So many people want to contact your business … and if you’re late to the party, you’re just shooting yourself in the foot.”

Street Fight Daily: YP Transitions to Mobile and Display Ads, Alibaba’s Advantage

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Is YP’s Search Data Strong Enough to Win More Local Digital Ad Dollars? (Adweek)… Why Amazon Should Fear Alibaba (Forbes)… Uber Is Now Testing “Suggested Pickup Points” (TechCrunch)…

Why Selling to Partners and Resellers Is Never a Straight Path

Share this:

Media companies are constantly bombarded by digital product and ad tech platform companies vying for consideration. Getting the attention of reseller and partner decision makers requires a clear understanding of their business challenges.

Beacons Reaching Millennial Moms — But Are They Motivating Them to Buy?

Share this:

A new report from beacon proximity platform inMarket indicates that millennial moms in the U.S are getting the beacon message — literally — with more than 38 percent (or 3.4 million out of 9 million) actively using beacon-enabled apps every month.

Street Fight Daily: Yelp’s Struggles Continue, New App Bizibid Wants to Boost Local Economies

Share this:

A roundup of today’s big stories in hyperlocal publishing, marketing, commerce, and technology… Yelp Traffic Could Decline for the First Time Ever After Google Changed its Search Algorithm (Business Insider)… What Would Happen If Uber, Priceline, and Craigslist Had a Baby? (New York Observer)… Microsoft’s Tossup App Makes it Easier to Meet Your Friends for Lunch (The Verge)…

What Merchants Need to Know About Apple Pay and Loyalty Apps

Share this:

Having provided a window into the future of Apple Pay and Wallet, Apple recently left small businesses wondering about how to adapt their mobile strategies to stay competitive. Here’s how the changes could affect merchants.