News and Analysis

Mobile Madness: Expert Roundup 2

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Mobile has been a hot subject for the past year as marketers and technologists figure out how to map customer behavior and orchestrate marketing in the wake of Apple’s anti-tracking AppTrackingTransparency policy. In this roundup, experts from CatapultX, Ericsson Emodo, PPRO, and Mobivity weigh in on best practices for one of digital marketing’s most important devices.

Savvy Retailers Are Turning Returns Into Revenue — Here’s How

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Returns are inherently expensive due to shipping and restocking fees, but some retailers are finding ways around those issues. In the process, they’re coming up with new strategies for building revenue streams from customer returns.

Google Is Using AI to Improve Business Listings — Here’s How

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Google said it would be using artificial intelligence and machine learning to build a self-updating Maps product that predicts when business hours are likely to be wrong and updates listings automatically using AI-generated predictions.

Commentary

LBMA Presents Location Weekly: Google Focuses on Local, DeliveryHero Buys Woowa Brothers

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This week we’re discussing DeliveryHero buying Woowa Brothers for $4B, Mad Systems being granted a patent for location-based facial recognition platform, Lyft entering the car rental market for $35/day, Walmart teaming with Digimarc to make its print toy catalogue shoppable, Google focusing on local and PlaceIQ & FourthWall Media partnering to link TV ads with in-store visits.

Mobile Trends Set to Hit the US in 2020

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2019 was a hectic year for many in the social and technology spaces, and we expect that theme to carry into 2020: the “new normal” will become just “normal.” We are optimistic about this new year but also foresee some systemic changes as to how mobile technology will continue transforming our lives while allowing us more control.

Free and Premium Loyalty Programs Can and Should Coexist

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Brands like Lululemon and Restoration Hardware have strong, headline-making loyalty programs with annual fees upwards of $100. But thousands of brands also have free, points-based loyalty programs — can the two coexist in a single brand? 

The short answer: Yes. With shoppers’ desire for richer experiences and more valuable rewards and retailers’ need to gather data to support these desires, a blend of both premium and free loyalty is an advantageous route. 

Latest Posts

Street Fight Daily: Agencies Adapt to Amazon, Local News Sites Awash With Ad Fraud

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TODAY IN LOCAL & DIGITAL MARKETING… Hacking Amazon: Agencies Create Workarounds for an Emerging Ad Giant… Local News Publishers Still Mired in Ad Fraud, New Pixalate Data Shows… More than 1,000 U.S. News Sites Are Still Unavailable in Europe Post-GDPR…

Will Apple Help Assemble the ‘Internet of Places’?

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The AR cloud is the missing piece in the vision we all have for how AR should work. It’s the spatial map of the world that will let AR devices understand their surroundings. Taking this into account, the news that Apple is collecting its own data for Apple Maps may have implications for AR.

Drift Releases New Tech to Help B2B Marketers Convert Site Visitors Into Leads

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It’s 2018, and if visitors to your site are slapped with forms that need to be filled out manually, those visitors are going to take their business elsewhere. That’s the state of affairs that conversational marketing and sales platform Drift is addressing this week with its new technology, Drift Intel.

Heard on the Street, Episode 9: Running Lean with Stadium Goods CEO John McPheters

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VC funding is sexy, but sometimes it’s better not to take the money. Operating lean can train founders for optimal practices and efficiencies that will serve them well in the long run, says Stadium Goods co-founder and CEO John McPheters, our latest guest on Heard on the Street. 

Street Fight Daily: Apple’s Intertwined Futures in AR and Maps, Snapchat Is Shrinking

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TODAY IN LOCAL & DIGITAL MARKETING… Will Apple Help Assemble the ‘Internet of Places’?… Snapchat’s User Base is Shrinking. Here’s Why… Social Is Getting More Difficult for Content Marketers…

Facebook Announces Slew of Changes to Boost Local Businesses

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A couple of weeks after Google announced changes to local event discovery, Facebook is announcing a bevy of updates intended to make connecting with local businesses easier for its 2 billion users. Here’s everything you need to know.

Report: 34% of Ad Impressions Placed on Low-Quality Sites

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Reputable brands have pushed back hard against having their ads appear alongside content that goes against their values—for example, advertising running alongside articles or videos about how to complete the Tide PODS challenge—but Gartner L2’s research shows that the pushback hasn’t been effective enough, and the industry still has work to do.

Street Fight Daily: Facebook Releases Slew of Local Features, Here Challenges Google Maps

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TODAY IN LOCAL & DIGITAL MARKETING… Facebook Announces Slew of Changes to Boost Local Businesses… Here Attacks Google Maps with New Freemium Website Plan… Alexa Users Are Reportedly Not Buying Anything with Their Voice…

5 Things to Know About Amazon’s Fast-Growing Ad Biz

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Search “Amazon advertising,” and the first webpage you’ll find comes from the e-commerce giant itself. The pitch? In a phrase: “Reach millions of customers who find, discover, and buy at Amazon.” It doesn’t get much more compelling than that. Here are five things you need to know about the most legitimate challenge to Google and Facebook’s digital ad dominance. 

Street Culture: SproutLoud’s Reinvention Requires Collaboration

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Channel marketing automation company SproutLoud had a circular problem: the turnover was bad, which was bad for employee morale, which was causing more turnover. The company’s internal culture was deteriorating—a point at which many startups have struggled to reset their environments, and a point at which SproutLoud’s leadership team took responsibility.