News and Analysis

How Brands Can Use Apple Business Connect to Reach Local Customers

How Brands Can Use Apple Business Connect to Reach Local Customers

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With access to Apple Maps Insights, multi-location brands should have a much better sense of which locations are performing well, which ones need attention, and how performance is trending over time.

Super Bowl LVII Ad Landscape Shaped By Economic Uncertainty

Super Bowl LVII Ad Landscape Shaped By Economic Uncertainty

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With so much economic uncertainty in 2023 — including mounting layoffs at tech giants like Microsoft and Google — Sol Marketing CEO Deb Gabor believes advertisers may choose to focus on promoting small-ticket items during this year’s game, like snack foods and beverages, while brands selling big-ticket items are largely out. 

Why It Matters that Home Depot Reportedly Gave Meta Shopper Data Without Consent

Why It Matters that Home Depot Reportedly Gave Meta Shopper Data Without Consent

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The Home Depot-Meta incident imparts a broader lesson about the limitations of basing a data privacy strategy on the collection of first- or zero-party data.

Commentary

Location Weekly: Burger King and Wawa Innovate for Covid Era

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In this episode of Location Weekly, the Location-Based Marketing Association covers Wawa launching drive-through-only convenience stores, Waze launching contactless gas payments at Shell and Exxon Mobil, Burger King printing customer orders on face masks, and Heineken launching its “Star of the Summer” campaign at Tesco UK.

Who’s Afraid of CCPA? Steps Toward Ethical Data Collection

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The marketing and advertising communities are inherently about data collection. They survey and track people’s online behaviors to uncover a deeper understanding of trending sentiments. Through this, the ultimate goal is to help marketers better target the right audiences with messaging that will resonate with them on the platforms they typically frequent. 

While data privacy should be a given considering how central it is to the industries at hand, it’s often still seen as a challenge to overcome. So, where is the problem?

How Covid-19 Is Speeding Up OOH Advertising’s Digital Transformation

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Some OOH media providers have already moved beyond the traditional real estate-based approach in which advertisers focus on a specific region or even choose specific billboard locations. Instead, they are using data and technology to target specific audiences and measure the impact of their campaigns. For the laggards, the pandemic is proving a catalyst for overdue change. Let’s consider why OOH’s audience-based future is closer than ever as well as what is next for the industry’s evolution. 

Latest Posts

Google Maps: The Under-Appreciated Discovery Channel

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Blumenthal: Google Maps is/has become the primary discovery tool in many categories. That is a significant shift of which agencies and owners need to be aware.

Mihm: Yep. I’m not sure I would even have had our ThriveHive data science team look for this data point specifically had you not tipped me off. But sure enough, across our dataset of nearly 20,000 GMB Profiles, we found that Maps impressions outweigh Search impressions by nearly 3:1 (72% to 28% over the last 18 months).

What Comes Next for Indoor Navigation? Enterprise Success, SMB Struggles

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Gimbal COO and CMO Matthew Russo says that at scale, indoor location technology is advanced enough that it works incredibly well. Russo says that at Gimbal, he has worked with major brand clients who are able to understand when a VIP walks into their lobby. They also know if the customer has waited too long at a check-in line, and they’re able to present customers with special offers or keyless check-ins at their rooms.

“But if you’re a pizzeria owner with a single storefront looking to send a push notification to people walking by, you probably won’t see the results you’re hoping for,” Russo says.

Could those scaling issues be holding back the indoor navigation industry, and if so, what’s the solution?

LBMA Vidcast: NYY Turn to Postmates, Uncle Ben’s Goes Google Lens

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On this week’s Location-Based Marketing Association podcast: New York Yankees using Postmates, Uncle Ben’s goes Google Lens with Innit, Toy R’ Us back with Candytopia, Heineken teams with Grab in SE Asia, Walgreens delivers with Wing drones, Starbucks  Japan let’s you pay with a pen.

5 Predictions for Mobile Technology After the Mass Adoption of 5G

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The new 5G standard for phones is just starting to make a splash. There’s a lot to do in the development department and lots of equipment installations necessary before everyone can enjoy 5G hyper speeds.

While there are some predictions on the transition from the current 4G LTE dominance to 5G, nobody really knows how long it will take. But what happens once it does and 5G is the new standard? 

Here are five most likely to happen scenarios that await us in the near future.

The Privacy Movement Is Not (Just) About Privacy

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Privacy has been slipping away from us since before then-CEO of Sun Microsystems Scott McNealy said we had none of it in January 1999. Americans still do not understand how companies use their data. While that is a transparency issue incumbent upon businesses to fix — and legislation will to some degree remedy it — I think it more likely than not that Americans will continue to hand over their data to Amazon for two-day delivery and Google for the sleekness of search. What we typically conceive of as privacy itself — concern about how much of our information companies possess — is not the factor that will turn the tides on company practices and legal standards. 

Strategy for Bolstering Brand Safety Online Combines AI, Human Linguists

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Despite promises that they would do better, platforms like YouTube, Facebook, and others are still struggling with the issue. Brands don’t want their ads appearing alongside extremist content and hate speech, but flagging every piece of content that could be considered inappropriate is not an easy task.

The challenge has opened the door for a new industry of “authenticators,” which use technology to help brands avoid inappropriate content online. Using artificial intelligence and machine learning, these technology providers are usually able to evaluate the quality of an ad impression in real-time and help their brand clients avoid anything that could be considered inappropriate. Or at least, that’s what the goal is.

Heard on the Street, Episode 35: The Disruption Mindset, With Charlene Li

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Disruption is one of the only constants in the tech and media worlds. So, the question becomes how to successfully disrupt (or survive others’ disruption). These are topics that author, analyst, and thought leader Charlene Li has synthesized in her latest book The Disruption Mindset.

To commemorate the book release this week, we recently had Li join us as a special guest on Street Fight’s podcast Heard on the Street. As we discussed on the show, a common success factor for companies causing or facing disruption is to devise a strategic path that leads them to their future customer.

Pared Expands to DC, Connecting Gig Economy Workers with Restaurants

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Pared, the platform matching restaurant and hospitality workers with businesses in need of staff to cover shifts, is expanding to DC. Pared is already live in New York and San Francisco, and it plans to expand to Philadelphia, Boston, and other locations in 2020.

 The San Francisco-headquartered startup claims its service offers a prime deal for workers and businesses alike. It says it offers hospitality and food service workers higher wages and flexibility while offering businesses a ready workforce amid perennially high turnover in the industry.

How Engaging Online Games Can Shape Your Rewards Program

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My experience managing product for both the “Farmville” and “Words With Friends” franchises at Zynga afforded me critical insight into the lessons smartphone games offer marketers looking to engage with and create loyalty among all types of people. 

Today, there’s a smartphone game for everyone. Regardless of topic, most games tend to follow a few basic principles that are critical to keeping people entertained, attracting attentionm and incentivizing players to return. Using these same principles, marketers can create campaigns that are more engaging, effective, and enjoyable for the consumer. 

Google Revises Policy Asking Users for Permission to Listen to Their Assistant Recordings

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The fact that this was an open practice that at least some consumers simply did not understand they were either opting into or automatically participating in points to calls for greater transparency and regulation. Google says it “fell short” of its “high standards” on the issue, but legislation like Europe’s GDPR, CCPA, and legislation in some 10 other US states indicates those standards may be imposed on tech companies by government agencies going forward.