News and Analysis
New DoubleVerify Report Should Alarm Advertisers
Online advertising now represents nearly $800 billion in spending in 2025, up from a $374 billion market size in 2020. What else is up this year? A new report from DoubleVerify confirms the increases in fraud, AI bots, and ad blocking. Among the highlights for the North America market, based on a survey of 400 advertising […]
5 MULO (Multi-Location) Trends We Can’t Ignore
We’re more than halfway through the year, and the consumer (and its artificial intelligence equivalents) have spoken! The MULO (multi-location) ecosystem is poised for a significant transformation. MULO comprises restaurants, retail, home and personal services businesses, hospitality, convenience stores, groceries, branded housing complexes, and other companies that have multiple brick-and-mortar locations. Here are some of […]
Are Discount Stores and Outlet Malls Still Relevant?
Long before Amazon, consumers would make excursions to factory outlet malls and wander the aisles of stores like Loehmann’s, seeking the ultimate bargain. Bargain shopping remains a great American pastime, and thrifting and upscale second-hand stores have joined the mix, alongside big-box, high-volume membership stores like Costco. Among the MULO (multi-location) discount store brands today […]
Commentary
Fragmented Future: How the Loss of Net Neutrality Threatens Innovation and Equity
The internet has long been hailed as a great equalizer, a space where anyone with an idea can reach a global audience. However, the erosion of net neutrality principles threatens to undermine this fundamental characteristic, creating a fragmented and unequal online landscape. Without strong safeguards, the internet could transform from a platform for innovation and […]
Streets Ahead: Optimizing for Instagram, Local Level Marketing
In this week’s Streets Ahead update, SOCi discusses the Instagram 4:5 layout and algorithm secrets and Bright Local’s views on the future of local marketing. Instagram – Optimizing Your Strategy and Feed The News Instagram recently announced several updates aimed at enhancing user experience and content visibility. a) Profile Grid Enhancements: Adam Mosseri, the head […]
Data Drama: Why Your Insights Are All Talk and No Action
Data has become the backbone of modern marketing, promising brands the ability to predict trends, personalize experiences, and drive customer loyalty like never before. For multi-location businesses, the stakes are especially high. With endless streams of customer data pouring in from numerous locations, the expectation to turn this information into actionable insights seems like the […]
Latest Posts
Study Reveals Why You Got those Ads
We’ve all been served ads that made us wonder, “How’d that sucker get in my feed?” The answer is inefficiency. Adlook, a global media tech company specializing in digital advertising solutions, conducted a study that showed how outdated data results in reaching the wrong audiences with ads. The chief offender is demographic targeting. In a poll […]
Not Your Momma’s Market: The Grocery Store Embraces Technology
Like all other MULO (multi-location) industries, grocers or more correctly the grocery store sector is amplifying its use of technology to aid the shopping experience, increase consumer preference, and streamline buying and inventory management. Swiftly, a leading integrated retail technology platform trusted by grocers like Target, IGA, and Save Mart, recently announced a major expansion […]
Going Local with Paige Sawin of Sparkcatcher Media
Paige Sawin, President of Sparkcatcher Media, won our virtual scavenger hunt at Street Fight LIVE 2024. She knows the local search space intimately and works with brands to ensure that when people search “near me,” her client brands, products, and services can be quickly and effectively found. We sat down with her to discuss the […]
Why Q5 Signals a Shift for Ecommerce in 2025
The start of a new year always marks the end of the holiday season, and as the frenzy of Black Friday, Cyber Monday and Boxing Day subsides, many retailers shift their focus away from advertising, assuming that consumer interest and spending have peaked. But in reality, a lucrative Ecommerce opportunity remains hidden in plain sight: […]
Yext Scout: AI-Powered Search & Competitive Intelligence Agent
Yext officially launched Yext Scout, its new AI-driven search and competitive intelligence agent, designed to help multi-location brands navigate an increasingly complex and fragmented search landscape. With consumers turning to a mix of traditional search engines (Google, Bing) and AI-powered platforms (ChatGPT, Gemini, Perplexity, Grok) to discover businesses, brands must understand where they appear, how […]
Keeping the Shelves Well Stocked: A Conversation With Joe Spisak
Joe Spisak is the CEO and Founder of Fulfill.com. Supply chain issues are certainly not as sexy and creative as that new ad campaign, AI-powered marketing system, or redesign of a MULO (multi-location) brand footprint. But they are critically important to brands and customers alike. After spending a small fortune on SEO and media campaigns, […]
Streets Ahead: Google Traffic Surges and AI Mode Launches
In this week’s Streets Ahead update, SOCi discusses the 2024 surge in Google search traffic and the Google launch of AI Mode as a search alternative. Google Search Traffic Surges 22% in 2024 The News A new study from Rand Fishkin at Sparktoro reveals an eye-opening trend: Google search traffic surged by 21.64% in 2024 […]
BOOM: Brands & Concepts On the Rise in 2025
Who would have ever guessed that the bookstore would make a comeback? Barnes & Noble plans to open 60 new stores this year. Once considered a dying retail category, the bookstore is back and on the rise, selling more than just reading materials. Although physical books remain the brand’s main revenue source, stores have tapped […]
Stanley Tucci Hosts Allbirds New Series
It might be common knowledge by now that Allbirds, a footwear brand favored in Silicon Valley (and elsewhere), has launched an unscripted series in collaboration with actor Stanley Tucci, who hosts, and production company OBB Pictures and Salt Productions. It isn’t hard to find and stream the 20-minute episodes: They’re running all month on Rolling […]
What an Ugly Burrito Can Teach Us About Local Marketing
Many companies focus the majority of their marketing energy and budgets on developing a national brand. This can often be true even for those who do business locally. Although Starbucks and Chipotle mostly behave in our lives like local businesses, we still think of them as brands like Nike or Apple, whose reputations rest on […]
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